EFUA AGAPE E. ARTHUR

*** ******* ****** *** * ace15v@r.postjobfree.com

Bowling Green, Ohio 43402 +1-419-***-****

OBJECTIVE

Seeking a Business Analyst position wherein I can utilize my in-depth statistical knowledge,database knowledge and excellent work ethics in a challenging environment to improve decision making and optimize value of your organization

HIGHLIGHTS

Two years and half experience as a statistical research analyst

A year experience in marketing research as a Business analyst

Four years’ experience in identifying, analyzing, and interpreting trends or patterns in large complex datasets,

including data entry.

Advanced Microsoft Excel user, particularly functions such as vlookup, hlookup, data tables, pivot tables and

nested statements (IF, AND, OR etc.)

Understanding of relational database technologies and SQL

Proficient in the use of data analysis tools such as Minitab, R, SPSS and SAS

EDUCATION

Bowling Green State University Bowling Green, Ohio

Master of Science in Applied Statistics May 2014

Concentration: Business Analytics

University of Ghana Legon, Ghana

Bachelor of Science May 2011

Combined Major: Statistics and Computer Science

WORK EXPERIENCE

Office of Institutional Research Bowling Green, Ohio

Bowling Green State University August 2012 - May 2014

Statistical Analyst

Analyzed large sample datasets using a variety of descriptive and predictive analytic models (like linear and

logistic regression, principal components, discriminant analysis, factor analysis, and multivariate statistical

analysis and segmentation analysis) with SPSS and SAS software. Interpreted results to provide useful

information to support student retention and planning of Bowling Green State University

Conducted institutional surveys such as freshman survey and graduating senior survey using Qualtrics Survey

Software, evaluate reliability of source information, analyze and interpret survey data. Wrote reports to

present findings from surveys or any analysis done

Analyzed models and results to study patterns, trends, fluctuations, anomalies, and likely outcomes and reported

findings.

Used Microsoft Access to create new datasets by querying and modifying existing database

Geo-Marketing Division of Scancom Ghana Ltd (MTN) Ridge Accra- Ghana

Business Analyst April 2011- Jan 2012

Assisted the research team with a customer segmentation process using datamining techniques like decision

trees, cluster analysis and Naive Bayes classifier where telecommunication products were created tailoring to

different customer segments and loyal customers were rewarded with free air time and other attractive

packages upon recharge

Designed, planned data collection, conducted, analyzed and interpreted a phone survey to gauge subscriber

satisfaction of Scancom Ghana’s (MTN) sponsorship of an event as well as products and services

Prepared reports, charts, graphs and presented results and key findings of data analysis

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Assisted in the translation of both information needs and functional requirements of internal and external

customers and delivery of items as needed

Monitored all telecommunication competitors and reported findings to match competitors’ promotions and

packages

Department Of Statistics, University of Ghana Legon, Ghana

Statistical Research Assistant Feb 2012 - July 2012

Provided statistical consulting services with survey projects and guidance in the sampling phase, design of

survey instrument as well as analyzing survey data

Conducted Focus groups, designed and pretested survey instruments. Wrote reports to present findings from

surveys

Liaised with key faculty member to ensure a clear understanding of the value derived from the research

analysis and improvement areas

Researched with assigned faculty member: Comparison of Causes of HIV/AIDS in Low and High

Prevalence Communities in Ghana.

ACTIVITIES

College of Business, Bowling Green State University: “Dean’s Guide to Practical Business Workshop”

Professional Development August 2012- October 2012

Attended workshop and accumulated business skills consisting of business dining etiquette, dressing for

success, preparing to interview, Business Networking and Business Travel

Computer Science Student Association, University of Ghana: Financial Secretary May 2010- May 2011

Prepared the organization’s semester financial budgets using Microsoft Excel and Access, Responsible for

the collection of membership dues, maintenance of the organization’s savings account as well as all financial

record of the organizations and prepared monthly financial reports using Microsoft word and Excel

PROJECTS

Dissertation: Department of Statistics, University of Ghana

“Stress effects in students’ lifestyles and their relation to academic performance”

The Study sought to identify the relationship between student stress and current Grade Point average. Stress

was found to have a significant positive effect on current grade point average of student. Multiple Regression

was used to predict the Current GPA of students given his stress level along with other variables

Used MySQL Workbench 6.0 CE to model and create a relational database containing data pertaining to

student retention analysis of the students of the College of Business (Bowling State University)

Developed a simulation model for the operations of Falcon Student Health Centre of the Bowling Green

State University to measure performance metrics of the Centre as well as find the optimal capacity using

PROMODEL software

Used R to investigate the trend of gasoline prices from November 1994 – April 201 3 and developed a time

series model to predict future week’s gasoline prices (Bowling Green State University)

COMPUTER SKILLS

Proficient with the following Microsoft Office tools : Word, Excel, PowerPoint, Access and Outlook

Knowledge of the following statistical and datamining software : SPSS, Minitab, R, SAS 9.3, SAS Enterprise

Miner and XLMiner software

Familiar with SQL using MySQL Workbench 6.0 CE

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