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Customer Service Sales Representative

Location:
Brossard, QC, Canada
Posted:
July 21, 2014

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Resume:

JORDAN DESROCHERS

• Cell Phone: 514-***-****

• E-mail : ace122@r.postjobfree.com

SUMMARY A confident and result-driven individual eager to learn and apply knowledge to overcome

challenges while interacting within a team dynamic.

Bilingual (French and English) both oral and written

Competent in Internet research, written and oral communication, records and file

management as well as delegation

Strong analytical skills using knowledge from diverse business environments (marketing,

management, accounting, entrepreneurship) to overcome business challenges.

EXPERIENCE Sales Representative/ Marketer

TWM Performance, Napierville, Quebec, October 2011 – November 2012

Managed online product sales channels

Executed new product launch strategies

Responsible for brand development and assuring brand continuity throughout all sales

channels.

B2C sales over the phone and through email.

Responsible for adhering to the highest level of customer service and satisfaction.

Researched and implemented new sales channels to bring in new revenue and capture

additional market share.

Accounting Assistant / Book keeper

DAC Aviation International, L aSalle, Québec,

August 2010 – September 2011/ December 2012 – Present

Closed monthly financials by completing bank reconciliations and credit card statements.

Updated and balanced base costs for 4 different international bases.

Inputting expenses for inter-company transactions on a monthly basis.

Aided in the creation of the company’s Transfer Pricing documentation.

Aided in preparing for annual financial audits.

Daily management of company accounts payable through Quickbooks and Pentagon 2000

software databases.

Inventory Manager/Shipping & Receiving

DAC Aviation International, L aSalle, Québec, 2005 – September 2010

Managed company and supplier logistics under stringent build deadlines.

Prepared inventory for yearly audits assuring accuracy.

Managed and oversaw the reception of over 5000 new parts for a new contract from the

Department of National Defence.

Sales Representative/Cashier

L aura Secord, Brossard, Québec, May 2007 – June 2008

• Developed customer service skills through face to face interaction with consumers.

• Managed sales and returns of company merchandise.

• Resolved customer’s problems and questions regarding store merchandise.

EDUCATION John Molson School of Business, Concordia University, Montréal, Québec - 2009 -

Present

• Bachelor of Commerce (Major in Marketing)

Champlain College St-Lambert, St-Lambert, Québec – 2007-2009

• Diplôme d’études collégiales in Commerce Studies

COMPUTER Proficient in Microsoft Office: Word, Excel, Power Point

Inventory Systems: Quantum, WinAir, Pentagon 2000

SKILLS

Accounting Systems: Quick Books, Pentagon 2000

HOBBIES Automotive

• Weekend Mechanic

Hockey

• Played competitively and recreationally for 18 years



Contact this candidate