J ames Wilson

**** ****** ** *** ***** ace0yg@r.postjobfree.com

Frisco TX 75034 817-***-****

Performance- driven insightful with a proven ability to achieve

QUALIFICATION PROFILE

and exceed all business development and revenue-

goals in high pressure environments.

• Skilled personable, analytic and results-achieving sales and

operations manager possessing exceptional leadership talents.

• Relationship development expertise that complements the

ability to aggressively build solid client base and drive revenue

growth.

• Proven capability to stream line industry operations that increase

efficiency and net profit.

• Proven leadership and team-building skills, coupled with ability

to direct strong teams in managing customer relationships and

providing investment services.

• Comprehensive background in restricting that gains market

share and revenue.

• Substantial record of consistently exceeding goals through client

relationships, strategic planning business expansion, staff

development, fiscal budgeting, legal industry and negotiating

expertise.

EDUCATION Syracuse University

BA/ Degree

Professional Training

Human Resources Training

Leadership & Team Building

Compliance and Finance

COMPUTER SKILLS Microsoft Office Suite, Reynolds & Reynolds, JM & A Training

WORK EXPERIENCE 2013 to Present American Debt Mediators Plano, Texas

Account Executive

• Communicated with consumers regarding financial, debt, and

collection needs.

• Perform a polished, effective by-the-book presentation to

inform prospective clients of our financial services and solutions.

• Complete sales agreements and submit contracts for

processing.

• Maintained strong client relationships.

2007 to 2013 Frank Parra Cheverolet/Dodge/Jeep Irving, Texas

Special Finance

• Manage and Finance staff weekly meetings and throughout by conducting briefings on new sales

and delivery of customer relationship management techniques. Design and implement employee retention

programs that lowered training expenses and rewarded employee longevity based on performance.

Analyzed P &L statements, reduced waste, minimized superior customer satisfaction.

• Consistently maintained $1375 PVR or better while surpassing 400 units sold per month.

Recognized for outstanding professional acumen by leading sales teams that achieved top customer

satisfaction index (CSI) scores and by sales quotas.

2002 to 2007 Royal Buick Pontiac GMC Decatur, Georgia

Internet Sales Associate

• Understands automobiles by studying characteristics,

capabilities, and features; comparing and contrasting

competitive models; inspecting automobiles.

• Develops buyers by maintaining rapport with previous

customers; suggesting trade-ins; meeting prospects at community

activities; greeting drop-ins; responding to inquiries;

recommending sales campaigns and promotions.

• Qualifies buyers by understanding buyer's requirements

and interests; matching requirements and interests to various

models; building rapport.

• Demonstrates automobiles by explaining characteristics,

capabilities, and features; taking drives; explaining warranties

and services.

• Closes sales by overcoming objections; asking for sales;

negotiating price; completing sales or purchase contracts;

explaining provisions; explaining and offering warranties,

services, and financing; collects payment; delivers automobile.

1998 to 2002 Team Honda Lithia Springs, Georgia

Finance Manager

• Attend sales meetings, met and exceeded the sale goals that

was set goals. Accountable for achieving all financing sales goals and

maximum rate spread objectives.

• Develops buyers by maintaining rapport with previous

customers; suggesting trade-ins; meeting prospects at community

activities; greeting drop-ins; responding to inquiries; recommending

sales campaigns and promotions

• Executed strategic sales techniques resulting in a solid

account base and consistent performance above quotas.

• Closes sales by overcoming objections.

1994 to 1998 Mazda, Honda/Isuzu Roswell, Georgia

Internet Sales

• Executed strategic sales techniques resulting in a solid

account base and consistent performance above quotas.

• Develops buyers by maintaining rapport with previous

customers; suggesting trade-ins; meeting prospects at community

activities; greeting drop-ins; responding to inquiries; recommending

sales campaigns and promotions

• Managed operations. Supervised and mentored (9) sales

consultants.

• Promote and developed sales and financing of average 170

new and 90% pre-owned vehicles per month to prospective buyers.

• Closes sales by overcoming objections.

1988 to 1994 Denny’s Atlanta, Georgia

General Manager

• To ensure that all guests are welcomed at the door and seated

quickly in a courteous, polite and helpful manner and address all

guests in the correct manner.

• To be fully converse with the restaurant operation and

efficiently manage the operations of all shifts.

• To take in keen interest in the current business situation and

to bring in sound ideas to increase profit, decrease spending up

selling orders and maximizing guests spend where possible.

• To understand the opening and closing of tables, preparing of

bills for cash and credit payments, moving tables, splitting tables,

database build and management of back house applications.

• Safety of the working environment in the department is

maintained.

• To be actively involved in all staff related issues and to handle

them in a professional manner.

• Responsible for all departmental induction training and on

the job training of new members of staff and also newly promoted

staff.

• To understand the need for training and development of all

individuals and to take a proactive approach in training employees

on their responsibilities regarding Fire and Health and Safety and

Food Hygiene.

REFERENCES Available upon Request

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