Paula Warfield

Analyst, Trainer, Administrator, Project Coordinator

Smyrna, GA

ace0u4@r.postjobfree.com - 770-***-****

A results-driven professional with more than fourteen years of proven project management, customer service,

sales, and administrative experience within the transportation and consumer products industries. The kind of

work that interests me would be the ability to use my skills in a position where I'm a good fit.

WORK EXPERIENCE

eCommerce Manager

Self-employed - Smyrna, GA - November 2013 to Present

Responsibilities

Responsible for moving goods from the retailer directly to the customer.

Skills Used

eCommerce, Team Building, Customer Service

SAP Supply Network Planning Analyst

International Paper - Memphis, TN - September 2009 to September 2013

Responsible for the execution of supply planning data maintenance, business reports, and execution of

sourcing rules tables.

Accomplishments

* Participated in the development of a complex product request

e-Form process

* Assigned Product Manager’s responsibilities setting up materials for customer specific programs utilizing

multiple e-Form types; obtained a 95% setup success rate in less than a year

* Uploaded 7,000+ preferred ship from records during 3 successful supply chain operating model

implementations

* Gathered and manipulated data in SAP R/3 and APO, which drives and ensures success within Coated

Paperboard Business

* Participated on Impact Planning Team; introduced and implemented new recognition processes

* Recipient of Coated Paperboard’s Planning and Converting team recognition – Gold Star award

Change/Training Administrator

International Paper - Memphis, TN - 2007 to 2009

Provided customer service and administrative support to a 57-member team responsible for Project EDGE

end user training, power users, change management, and EDGE internal training.

Accomplishments

* Negotiated vendor and housing fees resulting in a 20% savings for the company

* Learning Management System Training Coordinator for 400+ internal employees verifying and managing

internal training courses

* Recipient of EDGE project recognition - Blue Ribbon award

Manufacturing & Deliver Supply Chain Tester (Contractor)

International Paper - Memphis, TN - 2005 to 2006

Primary Containerboard tester responsible for multiple paper machines and mills; tested manufacturing and

deliver warehouse functionality in PPR Omega and SAP APO. Created Test Problems Resolution (TPRs) and

resolved issues discovered in the testing process.

Accomplishments

* Trained 30+ paper mill employees on new manufacturing functionality in PPR Omega

* Two time recipient of International Paper’s Circle of Excellence award

* Deployed to Prattville mill for go-live support ensuring a successful implementation of the Supply Chain

Operating Model

* Developed standard operating work instructions (end user documentation) for manufacturing personnel

Sales Coordinator/Administrator

Fedex Services - Memphis, TN - 1997 to 2004

Consolidated, analyzed, and distributed weekly reports on profit margins, goal setting, and sales leads and

closes to Executive Management. Monitored capital and operating budgets; participated in the annual budget

process; and performed monthly reconciliation of all departmental accounts.

Accomplishments

* Assisted in coordinating the launch of new products targeting 1,000+ customers resulting in 5% increased

sales

* Managed 25 Consolidated Returns customer accounts

* Created and maintained an internal website for sales team

* Compiled and generated business leads for 10 sales executives

* Created a Memphis reference guide for Federal Express corporate account customers used during their

sales visits to the Memphis area

* Two time Federal Express recipient “Bravo Zulu” award

EDUCATION

BS in Business Administration

Southeast Missouri State University - Cape Girardeau, MO

SKILLS

SAP R/3 APO, Project Management, LMS Training, Sales Administration, Quick Books Pro, Share Point,

Supply Chain Analyst, Microsoft Applications, Account Manager

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