Kennesaw GA Phone:

770-***-****

Dahlia Samms

Objective My objective is to be aligned with an enterprising

and growth oriented organization.

Experience 2005- Present Vitel Communications L.L.C Atlanta,

GA

Administrative Operations Manager

Manage Call Center/Dispatch operations including

scheduling to optimize productivity

Recruit with goal of 20% over subscription of Techs

to Trucks

Manage local HR and Payroll Administration

Improved billing codes reconciliation and capital

recovery processes

Develop new recruits Orientation Course

2004-2005 Broadband Express Stone Mountain, GA

Administrative Assistant

Reconciled internal weekly billing codes for the

purpose of capital recovery

Implemented and improved reconciliation process

1999-2002 RTK/Viasource/180 Connect New

Providence, NJ

HR Clerk/ Receptionist/Senior Human Resources

Coordinator

Rapidly Progressed through the ranks to Senior HR

Coordinator

Processed and approved pre-employment inquiries

Expanded Field Staff through aggressive recruiting

efforts

Reported and managed Worker's Compensation cases

Successfully managed unionized pay increases

Managed North East Region new hire data entries and

reporting

Health benefits and 401K enrollments

Education 1982-1987 Merl Grove High School for Girls St

Andrew, JA

Graduated with honors in English, History, Biology

and Geography.

2001-2003 Bloomfield

College Bloomfield, NJ

Dean's List 2003

Completed 2 years of related studies in Business

Management with Concentration in Human Resources

Program.

Multiple Professional Development Seminars

Time Management

Assertiveness Skills for Supervisors and Managers

Human Resources and the Law

Skills Type 50 wpm, Intermediate-Advance Microsoft Office,

ABRA, Oracle HRIS, PCPW by ADP, Ceridian and

multiple other Web base systems

Interests Human Rights, Gardening, Health and Youth Development

References available

Contact this candidate