Frank Patrick Thompson

*** ****** *, *** **

Brooklyn, NY 11230

Cell phone: 201-***-****

E-mail: ace0qj@r.postjobfree.com

EXPERIENCES:

SDF Management, New York, NY 12/2013-07/2014

Sales representative, Leader Team

• Preparing daily workloads for staff and coordinating the daily allocation of work.

• Motivating the team to achieve high standards

• Dealing with and resolving problems and issues which arise.

• Working with the sales and marketing team to drive sales forward.

• Monitoring & reporting on standards & performance targets.

• Morning team meetings, focusing on targets and achievements.

• Implementing new initiatives.

• Praise team members and creates a positive working environment.

Northstrom Café, Passaic, NJ 08/2013-

12/2014

Waiter

• Great guests and make them feel comfortable.

• Learn menu items and be able to describe them appropriately to guests.

• Take beverage and food orders.

• Deliver beverages and food in a timely manner.

• Check-in with guests to ensure that everything is going well.

• Clear dirty dishes from table.

• Refill beverages throughout the meal.

• Deliver guest’s bill and thank them for dining at the restaurant.

• Work with other servers and be a team player

Sandals Royal Caribbean 05/2012 - 09/2012

Front Desk

• Maintain an inventory of vacancies, reservations and room assignments

• Register arriving guests and assign rooms

• Answer enquiries regarding hotel services and registration by letter, by telephone and in person,

provide information about services available in the community and respond to guests' complaints

• Compile and check daily record sheets, guest accounts, receipts and vouchers using computerized

or manual systems

ACTIVITIES

• Soccer Team Herbert Morrison high school

Champion2010-2012 Reading champion 2009-2011

SKILLS:

• Proficient with writing and speaking Creole and English languages.

• Strong decision making and problem solving skills.

• Able to motivate and lead others in a team environment.

• Able to motivate and lead others in a team environment.

• Extensive experience with Microsoft Windows 98, 2000, ME, XP, Vista

Word, Excel, PowerPoint, Outlook and Outlook Express, Microsoft Office Suite software

EDUCATION:

Knockalva Technical High School July 2012

Food and nutrition certificate degree

Herbert Morrison High School Jan 2012

Enghlish Language Degree II

English Literature 1

Mathematics Degree II

History Degree II

Physical education Degree II

Geograhphy Degree II

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