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Customer Service Sales

Location:
New York, NY
Posted:
July 18, 2014

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Resume:

Tiffany C. Lovelace

**** ***** ******* ******

Rahway, New Jersey 07065

908-***-****

ace0ko@r.postjobfree.com

EDUCATIONAL EXPERIENCE:

September, 1992 May, 1994

John Jay College of Criminal Justice

524 West 59th Street

New York, NY 10019

September, 1987 January, 1991

Abraham Lincoln High School

2800 Ocean Parkway

Brooklyn, New York 11235

PROFESSIONAL EXPERIENCE:

March 2009 August, 2013

ART 1 AIRBRUSH

Queens, New York

Administrative Assistant

Generated and processed orders; managed artist’s time to ensure all projects start and

completion as per the agreed upon date

Prepared canvasses for design and display

Created and maintained client list and periodically referred to list for outreach and other

customer service activities

Coordinated major events and parties and set up live airbrush stations at bar/bat mitzvahs;

birthday parties; graduations and other celebrations

Maintained inventory to ensure art supplies were readily available for all projects

April 2008 August 2008

MACY*S

Woodbridge Center

Woodbridge, New Jersey

Sales Associate / Cashier

Facilitated customer experience in the store beginning with a friendly

greeting and assessment of the customer’s needs

Applied sales techniques to sell the product including answering questions

about the items and fitting or sizing potential customers

Kept abreast of current sales and product promotions in order to

effectively communicate their benefits to customers

Ensured that sales displays were well stocked and clean as well as

maintained product display

Handled financial transactions

June 2003 January 2005

PHAT FASHIONS

New York, New York

Marketing Assistant

Supported the marketing manager in developing and implementing marketing plans for the company

Monitored marketing metrics and response data and communicated the information

throughout the marketing department

Coordinated production with other departments within the company as well as with outside

vendors, including print vendors and mail houses; ensured on time delivery and mailing of

marketing materials

Tracked and approved invoices, reported expenses and documented billing requests

May 1996 July 1998

DA. & HA. CONSTRUCTION

Brooklyn, New York

Office Administrator

Maintained and disseminated information on building permits

Assigned workers to various sites

Handled ingoing / outgoing correspondence

Conducted filing, typing and other office related duties

Conducted field work including roof tiling, assembling marble fireplaces

November 1994 May 1996

HOUSE OF NUBIAN

New York, New York

Assistant Manager

Assisted and supported the manager in completion of his duties

Interacted with customers and assessed their satisfaction as they were served

Monitored production and employees which gave the manager a better understanding of

floor needs as well as the time needed to strategize for growth

Ensured that customers were heard, treated with respect and their issues resolved

expeditiously

SPECIAL SKILLS:

Computer literate; extremely detail oriented; high level of organizational and multi tasking skills;

problem solver; team player; can work independently; excellent listening skills; can work under

pressure; can work courteously with the public; willingness to learn.

SPECIAL INTERESTS

Fashion design, interior design, writing, cooking, acting, modeling

REFERENCES AVAILABLE UPON REQUEST



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