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Manager Service Representative

Location:
Roswell, GA
Posted:
July 17, 2014

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Resume:

Leanne Turner Coulombe

**** **** *****

Alpharetta, GA 30004

912-***-****

ace0ea@r.postjobfree.com

Education

Georgia Southern University, Statesboro, Georgia August 2010- December 2013

B.A. Management/ Human Resources Management; Finance Minor

Summa Cum Laude

Specific Applied Team Projects

• Developed a large scale HRIS assessment and implementation recruitment business proposal

• Developed a compensation plan including job analysis, job evaluation and external competitiveness

• Developed a benefit package from the finance perspective

Work Experience

Navy Federal Credit Union February 2014- April 2014

Member Service Representative

• Maintain a cash register of approximately $13,000 while processing member transactions

• Open new accounts, apply for credit cards and loans, explain balances and fees, greet members

The Islands Statesboro February 2012- November 2013

Leasing Agent Manager

Standard Duties

•Oversee payment was collected from 400 tenants and explain account charges to tenants

•Communicate with delinquent tenants/ guarantors by explaining the payment process and filing evictions

•Market property to potential tenants for leasing opportunities and review and sign lease agreements

•Manage a Microsoft Excel database of tenants, including rental statistics and TenantPro Software

•Utilize tenant profiles to match tenants with roommates

•Delegate duties among all Community Assistants and create a monthly work schedule

Specific Projects

•Prepare/ implement a marketing plan and order cost-effective promotional products on a budget

•Prepare and showcase housing fair booth with information and promotions

•Assist Property Manager with move-out/ move-in vendors and tenant satisfaction

Camden County High School, Kingsland, Georgia August 2009 - July 2010

Front Office Receptionist

• Problem solve as the only after-hours office worker

• Answer three-line telephone system

• Communicate with teachers and administrators via e-mail, radio and all-call system

City of Kingsland, Georgia

Finance Internship June 2009 - July 2009

• Enter water bill payments and balance the cash register

• Enter accounts payable information into a database

• Utilize the purchase order system to enter transactions, file and retrieve purchase orders

Certifications

Georgia Work Ready Gold Certification April 2010

Activities

Society for Human Resource Management, GSU Chapter February 2013- December 2013

Beta Gamma Sigma February 2013- Present

Phi Eta Sigma January 2011- Present



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