Keara Williams

Customer service rep

Birmingham, AL

ace04h@r.postjobfree.com - 812-***-****

WORK EXPERIENCE

Assistant Manager

McDonalds - Terre Haute, IN - June 2009 to May 2014

Responsibilities

Managed between 5-18 crew members at any given time.

Worked all shifts (days, evenings, and overnights)

Completed crew schedules and posted them on set date.

Completed crew orientations and training.

Put up POP (signs) and kept all employees up to date on new or expiring products.

Collector

AmSher Receivable - Birmingham, AL - January 2007 to April 2007

Made outbound calls to tmobile customers with unpaid debts to collect and/or setup payment arrangments.

Financial Care Representative

TMobile Wireless - Birmingham, AL - January 2006 to September 2006

Made outbound calls to past due tmobile customers to collect and or setup payment arrangements on account.

Sales Associate

New York and Company - Birmingham, AL - October 2005 to February 2006

Walked sales floor, assisted customer with finding merchandise, racked and invoiced clothes, and worked

with cash register.

Teller

AmSouth Bank - Fairfield, AL - July 2005 to January 2006

General bank teller duties including but not limited to: cashing checks, processing deposits and withdrawals,

balancing cash drawer and vault, etc.

Technical Support Representative

Teletech - Fairfield, AL - August 2004 to May 2005

Took inbound calls for third party client, Verizon, and assisted their customers with issue they were having

with there DSL systems.

Counter Clerk

Berthons DryCleaners - Birmingham, AL - June 2001 to August 2004

Kept front area cleans, waited on customer picking up and dropping off clothes using both computer and cash

register, racked and invoiced clothes

Honors & Activities Deans List for all quarters

Top Performer in Anatomy 2

Top Performer in Basic Insurance

Top Performer in Medical Calculations

Top Performer in Computers and Office Automation

Top Performer in Medical Office Administration

EDUCATION

Vocational in Medical Assistant and MRT

Harrison College - Terre Haute, IN

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