Michael B. Kay

**** ********** ******, **** **********, MI 48323

248-***-****

acdzpn@r.postjobfree.com

Profile

. MORE THAN 28 YEARS OF EXPERIENCE IN TECHNICAL SALES

. Strong ability to comprehend and successfully sell new products and

services

. A broad background in business development, contract negotiations,

marketing and corporate communications

. Ability to translate customer needs to creative and cost-effective

solutions

. Successful at developing and maintaining rapport with clients

. High enthusiasm, tenacity and excellent interpersonal skills

Honors & Recognition

. OVER 110% OF REVENUE FOR SEVEN YEARS IN A ROW

. Circle of Excellence winner for the top two percent Qwest sales force

nationwide

. Consistently achieved between 125-240% of sales quota

. Member of Local and National Qwest Advisory Board Council

. Chairman's Inner Circle winner with MCI two years in a row

. Repeated MCI Central Division President's club member

Work Experience

THE MALACH GROUP LLC. ( SOUTHFIELD, MICHIGAN

. DIRECTOR OF SALES JANUARY 2011-PRESENT

. PENETRATED UNFAMILIAR MARKET AND CLOSED SALES WITH MAJOR GLOBAL

DISTRIBUTOR AND MULTIPLE RETAIL CHAINS

. ACQUIRED VENDOR NUMBERS FOR SEVERAL OF THE LARGEST RETAIL CHAINS IN

THE US AND CANADA

. IN CHARGE OF ALL DISTRIBUTION CHANNELS, DOMESTIC & INTERNATIONAL

. RESPONSIBLE FOR ALL DOMESTIC & INTERNATIONAL SALES

. INVOLVED IN ALL DAY TO DAY OPERATIONS: FINANCIAL, MARKETING, AND

SUPPLIERS.

STRATEGIC PARTNER LLC (WEST BLOOMFIELD, MICHIGAN

. PRESIDENT JUNE 2009-JANUARY 2011.

. PROVIDED CONSULTING SERVICES TO SMALL / MEDIUM SIZE BUSINESS

. EXPERTISE: VOICE, DATA, INTERNET, CELL.

. AUDITS, REDESIGN, AND IMPLEMENTATION

QWEST COMMUNICATIONS ( SOUTHFIELD, MICHIGAN

National Account Manager December 2000-April 2009

. Target, research, pitch, and close potential sales leads in the Fortune

500 space.

. Extensive experience selling IP, IP/VPN, Broadband, Ethernet, Long haul

transport, FR, MPLS,

Cisco IPT, IPCC Express.

. Oversee the implementation of proposed solutions in conjunction with the

assigned account team.

. Significant experience with contacts with C-level Executives.

. Prior account base included AAA, Borg Warner, Comerica, Kelly Services,

Magna Corporation.

Communications Consulting, Inc. (CCI) ( West Bloomfield, Michigan

President ( June 1994 - November 2000

Facilitate vendor negotiations on behalf of clients to ensure lowest-cost

solutions are realized

. Achieved 20- to 40-percent savings on local and/or long-distance charges

for 90 percent of existing clients

. Evaluated the telecommunications climate on an ongoing basis to make

changes and/or recommendations to improve operating expenses and

productivity

. Conducted complete analysis of clients' voice and data products and

services

. Provided clients with continuing assistance and advice with regard to new

products and services

. Arranged computer troubleshooting, as well as Internet/Intranet website

development

. Determined whether clients are charged correctly for services according

to applicable tariffs

MCI Telecommunications Corporation ( Southfield, Michigan

Major / Strategic Account Manager ( May 1984 - June 1994

. Managed and maintained a multimillion-dollar customer base, and grew that

base 15-fold

. Provided consultative services to satisfy clients' voice, data and long-

distance needs

. Consistently among top 10 percent of company nationwide in sales over a

10-year span

. Repeatedly designated top account manager of the month for entire Central

Region

. Surpassed monthly sales quotas by as much as 1,500 percent

. Received several promotions, increasing role from account executive to

high-level manages

. Convinced numerous clients to replace existing telecommunications

networks with MCI

. Supervised a team of 13 account representatives

. Positioned well with high-level executives

. Executed small, medium and large data network requirements

Lexitel Corporation ( Livonia, Michigan

Outside Account Manager ( December 1982 - May 1984

. Responsible for maintaining existing customer base and developing new

applications to promote revenue growth

. Served as a liaison between sales, service and technical staff in

generating new sales opportunities

. Continually recognized by upper management for leading sales achievements

Education

OAKLAND UNIVERSITY, ROCHESTER, MICHIGAN

Bachelor of Science in Business

Majors: Accounting / Computer Science

Professional training and certification

. Cisco Sales Training - Certified in Cisco product suite

. Adtran Sales Training - Certified in Adtran product suite

. Juniper Sales Training in product suite

. Miller Heiman Training - How to improve sales productivity as well as to

solve sales strategy and operational problems

. Executive Selling Skills

. Proficient in MS WORD, Excel, PowerPoint and MS Outlook

Professional Affiliations

. MEMBER, THE SOCIETY OF TELECOMMUNICATION CONSULTANTS

. Member, Detroit Regional Chamber of Commerce

Client Testimonials

"SINCE OUR RELATIONSHIP WITH CCI, ENABLING US TO RENEGOTIATE OUR EXISTING

CONTRACT, WE WILL SAVE OVER $966,000 OVER THE NEXT FIVE YEARS. WE

APPRECIATE ALL OF YOUR HARD WORK AND COMMITMENT TO OUR ORGANIZATION."

( New York Carpet World, Inc.

"We appreciated your dedication, as well as the tremendous impact you had

in negotiating our new contract which enabled us to keep our current

network in place and carry on business as usual without interruption."

( Hamilton, Miller, Hudson and Fayne Travel Corp. (over $1 million savings)

"When you approached our company and suggested using an alternative

carrier, I was surprised at the impact it would provide our organization.

Any time one of your suppliers can reduce your operating expenses by almost

$900,000 over the next four years, it certainly gets your attention.

Michael, you have always kept your word in delivering quality, service and

value."

( Deekay Enterprises, Inc.

"Our Southfield office needed a long-distance service that could be adapted

to an unusual switch configuration. Michael spent many hours working with

the branch manager of the Dean Witter office and with me in telephone

conversations to reach an equitable solution. I'm grateful to Mr. Kay for

his excellent service and hope he will continue to service our Southfield

account in the future."

( Dean Witter Reynolds, Inc.

"I would like to extend my appreciation for all your help in analyzing my

voice and data applications. The fact that I receive approximately 20 calls

a week from various long-distance carriers makes me very skeptical of the

claims they promise. Fortunately, your tenacity prevailed and we were able

to take advantage of your services. The president of the company is

extremely pleased and I came off as a hero."

( American Manufacturing Innovators, Inc.

Reference: Available upon request

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