NARENDRAN MANIAM – HIGHLY SKILLED IN F&B – ** YEARS

EXPERIENCE

Narendran Maniam

NAME :

37

AGE :

Malaysia

ORIGIN :

Director of Food &

DESIGNATION :

Beverage

** ***** (As of Feb 2014)

EXPERIENCE :

Adv Diploma in Hosp Mgmt

EDUCATION :

(AHMA)

acdzj0@r.postjobfree.com

E- MAIL :

+6 016- 555 4571

CELLPHONE :

LINKED-IN : my.linkedin.com/pub/narendran-maniam/47/a10/a2/

MY CORE COMPETENCE

F&B ADMINISTRATION

F&B FINANCE & ACCTS

F&B PROPERTY MGMT

I focused my hospitality career on these 3 key areas above, enabling me to

specialize in co-relating finance and operations without compromising on brand

standards, I set high goals and direct the operations towards economic success.

• F&B Service Coaching

• HACCP Enforcement

• Menu Implementation

• SOP Engineering

• Brand Stds & Mgmt

• Full-Set P&L Mgmt

• Revenue Mgmt

• Costing Mgmt

• Fiscal Budget Planning

• Quarterly Forecast

• F&B Conceptualization

• Restaurant Designing

• Kitchen & Bar Designing

• Facility Management

• Zonal Management

NARENDRAN MANIAM +6 016 – 555 4571 acdzj0@r.postjobfree.com

NARENDRAN MANIAM – HIGHLY SKILLED IN F&B – 21 YEARS

EXPERIENCE

•

CAREER SUMMARY - My 21 years career span is best summarized below:

• Currently 9 years in senior mgmt positions (Head of Operations)

• 7 years – F&B financial management (cost control & revenue management)

• 5 years in middle management (F&B service & production - Supervisory)

• 7 Years in F&B foundation (F&B service & production – Rank & File)

ADMINISTRATION & MANAGEMENT CREDENTIALS

• Provided general oversight of all operative activities while managing the operations consistently

• Assurance on ops stability through enforcement of standard practices and regular evaluation .

• Assurance on a work environment that recruits, retains and supports quality staffing through

proper process of selecting, developing, motivating and evaluating employees, never hired to fire

FINANCIAL & ACCOUNTING CREDENTIALS

• Contribution to the fiscal activities of the company through budgeting, costing and auditing

• Assurance of sponsorship acquisition to facilitate marketing & promotional plans

• Collaboration with Investors to facilitate financing to support short- and long-term goals

MARKETING CREDENTIALS

• Facilitated integration of the company into the community by using effective marketing and

communications, brand familiarization, re-cycle and other effective community programs

• Introduced pre-promotion / advertising tool such as the T.A.D report (Target Audience

Demography to facilitate additional revenue acquisition)

• Worked with 3rd party A&P collaborators to source for a wider market-reach at a minimized cost

PROFESSIONAL EXPERIENCE

• CLEARWATER SANCTUARY GOLF RESORT Dir of F&B and Culinary Ops Aug11 –

(Perak, Malaysia) Engineered departmental budget (expenses and revenue) overall GOP – maximized

F&B net contribution. Introduced eco-wedding packages which contributed significantly to the banquet

revenue. Increased average check per head through improved F&B procedures. Initiated guest

satisfaction by engineering a product and service barometer called SALT system (Satisfaction and Loyalty

Tracking), responsible for overall revenue of RM2.8 million from an all day dining coffee house, a

conceptualized coffee outlet, a Chinese restaurant, an Italian restaurant, room service operation, banquet

operations, meeting rooms facilities, minibar, pool bar and team building activities

NARENDRAN MANIAM +6 016 – 555 4571 acdzj0@r.postjobfree.com

NARENDRAN MANIAM – HIGHLY SKILLED IN F&B – 21 YEARS

EXPERIENCE

• HILTON WORLDWIDE PETALING JAYA Food & Beverage Manager Feb 11 –

Aug 11

(Selangor, Malaysia) led a team of 179 team members to surpass budgeted revenue while shrinking

budgeted operating cost, responsible for an overall revenue of RM3.6 million revenue from an all day

dining coffee house, a conceptualized pastry outlet, a Japanese restaurant, a Chinese restaurant, a

dance club and bar, room service, banquet operations, meeting rooms facilities, minibar, pool bar, games

room and a kids club.

• CABANAS BOUTIQUE & SPA RESORT Food & Beverage Manager Feb 08 – Feb 11

(Johor, Malaysia) Appointed as the F&B Manager to set revenue strategies and achieve F&B budget

consistently, led a team of professionals to build an additional 56 chalets as part of the facelift project.

Hands on management coupled with high resourcefulness kept the project work to a minimal cost,

reduced operating cost by improving stock movement control and proper financial management

• THE ROYAL CROWN REGENCY HOTEL Asst F&B Manager Dec 00 –

Feb 08

(Kuala Lumpur, Malaysia) After serving this establishment as the Asst Restaurant Manager, I was

promoted and handed the responsibility to the overall management of the exclusive clubhouse. Led a

team of dedicated team members to generate monthly revenue of USD 100k in F&B revenue. The hotel

F&B marketing portfolio was handed to me to implement business strategies to increase the hotel F&B

revenue. 5 successful years winning “Team of the month” award 32 times.

F&B Supervisor at the “Asia Pacific Economic Conference (APEC), Brunei Darussalam 2000”

A career milestone: - Supervised the food & beverage service and banquet coordination during the 12th APEC nation leaders

summit from 3rd November 2000 to 17th November 2000 at SHB World Trade Centre in Brunei DS

ACADEMIC QUALIFICATIONS & REFFERENCE

• AHMA Advanced Diploma in Hospitality Mgmt Studies – AHMA

• American Hotel & Motel Association Certificate in F&B Practical Studies - Stamford College KL

• American Hotel & Motel Association Certificate in Front Office Procedures - Stamford College KL

• American Hotel & Motel Association Certificate in Culinary Arts - Stamford College KL Malaysia

Dato Dr Chua Peng Seong Madam Sarita Renganathan

PJL.PJK.SSM.Melaka Director of Human Resources

RTD Executive Councillor of Tourism Malacca Cabanas Boutique & Spa Resort Sibu Johor

+601*-******* +601*-******* / acdzj0@r.postjobfree.com

Puan Mariam Abdullah Mr. Thiakarajah Thoraisamy

Director of Human Resources Regional Director Banking Operations

Grand Centerpoint Kuala Lumpur HSBC Asia Pacific

+601*-******* / Saudi Arabia +966********* +601*-******* / acdzj0@r.postjobfree.com

NARENDRAN MANIAM +6 016 – 555 4571 acdzj0@r.postjobfree.com

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