A na Escobar

**** ******* **. #*** ******* Texas 77063

832-***-****

h azel_chi acdzia@r.postjobfree.com

I am an energetic individual eager and willing to lead and work

Objective collaboratively with colleagues to successfully achieve goals and

expectations set forth by my company. I have over 5 years experience

working for in a general office environment and retail

establishments in Houston, Texas. I am constantly recognized for

delivering unparalleled customer service and for my ability to step

i n at a moment’s notice to get the job done.

Telephone Answering, 10 Line

E xcellent

•

O rganizational System

Skills Word Processing and Typing

10 Key Calculator

S trong

•

Customer Filing

Relations Skills Merchandising and Display

B ilingual (English/Spanish)

Data Ent ry T imesheet management for over

•

B udgeting/Reco 5 10 individuals

•

rd Keeping

P roblem

•

Solving

I nventory and

•

P ricing

Controls

M icrosoft

•

Office 2003

2010

General

•

Computer

K nowledge

H andling

•

S kills i ncoming calls

E xperience C ustomer Service Representative, Customer Service Dept. 08 /10

to Present

Academy Sport and Outdoors, Houston, Texas

I n this role I am responsible for all customer related

returns and exchanges. I handle incoming calls

using a 10-line telephone system for the store and

execute tasks related to customer concerns or

t ransfer to the appropriate department. I enter

data for reports, production i tems, shipping, and

i nventory. Maintained computerized inventory of all

parts, supplies, and products.

G eneral Office Administrator 08 /01 – 03 /03

Tu rtle Contr act Services, Houston, Texas

D uring my time at this construction company my

d uties were general office administration. I was

i nvolved in inventory and budget control. I was also

responsible for staff control insuring the

appropriate staff was on field for company projects.

I n addition I was involved in t imesheet management

and payroll. I was front desk receptionist handling

i ncoming calls and greeting clients upon arrival.

A na Escobar

8600 Woodway Dr. #339 Houston Texas 77063

832-***-****

h azel_chi acdzia@r.postjobfree.com

20

C ertified Nu rse Assistant

06

Education Houston Community College, Houston, Texas

20

D iploma

05

Memorial H igh School, Houston, Texas

References Sharon Khock, Academy Direct Manager: 713-***-****

Ryan Triemstra, Tur tle Contract Services: Company closed due to

bankruptcy no information available.

Janie Maldonado, 713-***-****

Contact this candidate