DEXTER LEWIS
**** ** ***** *****, **** St Lucie, FL 34986
Email: acdz2d@r.postjobfree.com
Cell: 305-***-****
PROFESSIONAL SUMMARY
Dynamic and creative, results oriented Operations Manager with over 10
years of experience in operations management and new business creation. My
work ethic includes a strong desire for building relationships and
exceeding client and management expectations with proven success in the
area of management, customer relations, operations and new product
implementations. A team leader, strong communicator, as well as inter-
department and executive duties with a keen focus on a company's ROI.
Expertise includes but not limited to:
Operations Management
Marketing and Advertising
Quality Assurance
Delivery Management
Strategy and Planning
Warehouse Operations
Customer Relations Excellence
Managing Human Resources
Efficient Labor Scheduling and Deployment Loss
Prevention and Inventory Management
CAREER HISTORY
2007-2014. the assertive group international, inc., Port St Lucie,
Florida
OWNER/MANAGER
. BUSINESS TO BUSINESS DIGITAL ADVERTISING, WEBSITE DESIGNS,
SEO & PRINTING SALES ALONG THE TREASURE COAST.
. MANAGED ALL DAY TO DAY OPERATIONS, INCLUDING REVIEW OF DAILY
SALES, PROOFING OF DESIGNS, HUMAN RESOURCES, ACCOUNTING AND
NEW RESEARCH AND DEVELOPMENT.
. PROVIDED SALES TRAINING AND DEVELOPMENT ON EFFECTIVE
MERCHANDISING AND PROMOTION OF NEW PRODUCTS/SERVICES.
. CONTRACT AND PRICE NEGOTIATIONS.
. CUSTOMER SERVICE.
. CUSTOMER PROBLEM/RESOLUTION
2006-2007. SHARON'S VARIETY PALACE, INC., VERO BEACH, FLORIDA
Owner/Manager
. High-End retail garment store. Managed and trained new sales
employees in the art of retail sales and Customer Service.
. Purchasing and inventory management.
. Bookkeeping
. Showroom layout and design.
2002-2005. FURNITURE POWER, Lauderhill, Florida
Operations Manger
. In charge of managing all warehouse and logistics operations for
eight branches in the Furniture retail business. Managed
customer service, loss prevention, shipping and receiving,
inventory control, delivery routing and scheduling, human
resources, vendors and coordinator between store management and
Owner.
. Managed all imports arriving from the Port of Miami and Port
Everglades, ensuring that containers were released in timely and
cost effective manner. Researched and implemented the
introduction of tracking vessels in real time in order to reduce
operational costs, this new strategy helped save the company
over 2 million in previous delays.
. Maintained and managed inventory in excess of 10 million
ensuring that proper loss prevention strategies were implemented
and that cycle counts were done on a regular basis ensuring that
our customer's needs were always met. Conducted safety meetings
and ensured that all safety procedures were being followed.
. Managed Workman's compensation and payroll for over 50
employees.
. Staff Training and Development. Recipient of Manager's award for
Team work and dedication in 2003.
2000-2002. satcom communication corporation, Miramar, Florida.
Operations Manager
. Helped to create and managed the infrastructure for this
telecommunication start-up company. Managed, training and
developed the customer service and telemarketing teams.
. Managed the Provisioning of customers telephone service (LENS &
IRIS) and ensured that customers received telephone service as
per their request.
. Managed Accounts Payable/Receivable, human resources,
preparation of contracts for dealers and agents.
. Ensure that the company was in compliance with all FCC rules and
regulations in regards to the telecommunication industry.
1998-2000. be aerospace, Miami, Florida.
Quality Assurance Inspector
. Interior design inspector for small to mid size aircrafts.
Functions included, blue print reading, dimensional measurements
using (calipers, micrometers), visual inspection to ensure
contract compliance, identification and testing of materials,
cabin interior inspection, electrical inspections, welding
inspection, non-destructive testing and fabric covering testing.
. First line inspection to final assembly inspection, prototype
inspection.
. Promoted to Final Assembly inspector within first 3 months of
employment and recipient of 2 achievement awards within my first
18 months of employment.
. Lead inspector on a $15M prototype Challenger aircraft design
project. Travelled to different states and conducted inspections
where customers required final airworthy approval on the
company's interior design needs.
. Followed and complied with all FAA rules and regulation.
1996-1998. yours truly inc., Miami, Florida.
Shipping and Receiving Supervisor
. Managed the shipping and receiving, inventory control, invoicing
and general office duties for a wholesale manufacturer of ladies
casual wear garments.
. Visited and delivered samples to vendors and supervised the
garment cutting department.
1991-1996. petrotrin limited., Santa Flora, Trinidad, W.I.
Operations Well Attendant
. Gauges quality of oil in storage tanks before and after delivery
using calibrated steel tape. Regulated flow of products into
pipelines using automated pumping equipment.
. Reads automatic gauges at specified intervals to determine flow
rate of oil or from tanks to determine the amount of oil in
tanks. Operates pumps and mobile radio, collects oil samples,
lowers thermometer into tanks to obtain temperature reading.
Reports leaks or defective valves to maintenance.
. Inspects pipelines, valves and flanges to detect malfunctions
such as loose connections and leaks. Records meter and pressure
readings at oil and gas wells. Records and calculate daily
readings and test results for oil and gas wells using standard
formulas.
. Operate pumps and open valves to regulate flow of oil, tests oil
to determine amount of bottom sediment, water and foreign
material using centrifugal tester.
1986-1990. trinmar limited., Point Fortin, Trinidad, W.I.
Marine Well Attendant
. Regulates flow of products into pipelines using automated
pumping equipment. Operates pumps and mobile radio, collects oil
samples. Reports leaks or defective valves to maintenance.
. Inspects pipelines, valves and flanges to detect malfunctions
such as loose connections and leaks. Records meter and pressure
readings at oil and gas wells. Records and calculate daily
readings and test results for oil and gas wells using standard
formulas.
. Operate pumps and open valves to regulate flow of oil, tests oil
to determine amount of bottom sediment, water and foreign
material using centrifugal tester.
. Maintained large compressor station, checking daily meter
readings and troubleshooting any problems. Travelled by boat to
different platforms.
EDUCATION
Thomson Education Direct
Point Fortin Government Vocational Center, Trinidad W.I.
San Fernando Secondary School Trinidad W.I.
Point Fortin Secondary School, Trinidad W.I.
Areas of Study
. Graduated High School - Passes in Mathematics, English Language,
English Literature, Commerce, Principles of Business, and Principles
of Accounts.
. Advanced Level - Pure Mathematics and Economics.
. Mechanical Engineering Technician.
. Civil Engineering - 1 Year
. Proficient in Microsoft Word, Excel, PowerPoint, Outlook Express,
Various software usage, Internet searches and familiar with Adobe
Photoshop.