Tiffany Clay

281-***-****

acdz1w@r.postjobfree.com

KNOWLEDGE PROFILE:

Strong ability to multitask with interruptions, Pay high attention to detail, Ability to maintain effective performance when faced with time pressures, Aptitude to learn new systems, processes, and procedures, Excellent phone etiquette and customer service, Self-motivated, Strong knowledge of Microsoft office applications, Typing 65 WPM, 8295 KPH, Data Entry, Filing, Scanning documents, Preparation of documents to be scanned, Faxing, Well organized, Good written and oral communication skills

EXPERIENCE:

03/2013-05/2014 Document Specialist, Ricoh/Paladin Temp Agency: QC images page to page, Scanned files in a timely manner, Prepped folders and added breaks between files, clipped coiled, and reassembled folders, checked boxes into system

09/2010-03/2012, Administrative Medical Receptionist, Psychiatrist St. Joseph Hospital: Handled multiple phone lines to schedule and confirm appointments. Communicated with pharmacist and verified insurance. Post company payments to accounts, Investigated unpaid insurance claims, every month audit charges for accounts, Collected co-payments from patients, Sent and checked fax, scanned and copied driver’s license, prescriptions, and documents, filed paper work and input personal info using Computer STI Systems, Practice Manager, and Chart maker

02/2009-06/2010, Front Office Receptionist, Public Relations HCC Central Campus: Attended meetings,wrote light minutes during meetings, confirming attendance in the meetings, Created and monitored social media accounts, Watched webinars, filed, fax, copied paper work and ordered office supplies

08/2006-04/2008, Record Specialist, Iron Mountain: Retrieved files and put them in descending order. Prepped documents to be scanned and removing staples, paper clips, and tape. Scanned documents, oil well logs, and oversized geography maps while assuring quality of images. Computer indexing and machines used were Cannon, and OCE Image.

EDUCATION:

MTI College of Business and Technology, Houston,TX 07/04 Received a certificate in Microcomputer Application Occupational Technology 9 month’s hands-on training in computer software, word processing, typing, letter creation, and customer service

Houston Community College Central, Houston, TX 01/09-2010 Studied Marketing and Communications