NUNTAVAN O HOWARD

Ellenwood, GA ***** Phone: 404-***-**** acdyrl@r.postjobfree.com

Professional Experience

UNIVAR USA– NORCROSS, GA 05/2011 to 12/2012

BRANCH OPERATIONS SUPERVISOR

Key Results:

Responsible for the daily safe, efficient, legal, and economical operation of all warehouse, bulk handling, laboratory and transportation activities

Implement corporate policy on health and safety, environmental affairs and operations standards at the branch level to include all training, documentation and records

Support sales efforts consistent with corporate and regulatory compliance, health, safety, and environmental affairs

Implement and manage branch health and safety program and conduct safety audits in conjunction with operations manager or regulatory manager

Responsible for maintenance, upkeep and housekeeping of facility, buildings, equipment and fleet

Develop budget and operating plans in coordination with sales and branch management

Maintain close security and control over physical operations and branch buildings, tank farms, grounds and equipment

Responsible for meeting customer requirements in a cost effective manner using appropriate risk management in fulfilling orders

Manage salary plan, personnel development, hiring, promoting and termination

Manage drug testing and medical surveillance program

Develop training criteria for branch staff

Responsible for cycle counts and physical inventory

Manage company quality process at the local level

Complete inspections and paperwork associated with hazardous waste generation and waste pickup transport.

H H ENTERPRISE – ELLENWOOD, GA 2004 to 2010

DIRECTOR OF TRANSPORTATION

Key Results:

Hiring drivers and setting up training to meet local, state and federal safety requirements

Personally created the training material used to train all employees within the company

Maintaining good customer relations and providing excellent customer service.

Dispatching and scheduling of drivers for their daily routes.

Responsible for the tracking of customers freight to make sure all freight is delivered on time.

Making sure the company vehicles are maintained and kept in accordance with DOT specifications.

Reviewing drivers log books, making sure they meet safety regulations.

Maintain quarterly and yearly reports for departmental budget.

Overseeing company fiscal budget along with determining departmental budget needs.

Implementing plans to increase company’s bottom line.

Accounting (preparing the taxes, permits, ledgers) for end of year tax reports.

Accounts payable & receivable

Overseeing employee relations within the company.

Responsible for the preparation of DOT audits, and keeping records.

I am familiar with the day-to-day activities of running a transportation company from securing freight to delivering it to our customers door step (even riding along with drivers to get a better understanding of how that end operates). I am also familiar with the inside from the dispatching drivers to preparing budgets and financials for upper management.

BELLSOUTH ADVERTISING & PUBLISHING- ATLANTA, GA 1999 to 2004

SALES MANAGER

Key Results:

Interfacing with small to mid-size companies to coordinate advertising plans compatible for each client.

Responsible for making sure sales representative have the tools they need to make productivity.

Monitoring calls to make sure sales reps are giving the clients the best customer service.

Handled complete design and coordination of clients advertising budget.

Developed and implemented a nationwide remodel program for existing clients, which enhanced operations, stock organization, and overall appearance.

Completing reports of sales revenue, and presenting to upper management

BELLSOUTH MOBILITY- ATLANTA, GA 1998 to 1999

CUSTOMER OPERATIONS ASSISTANT MANAGER

Key Results:

Monitoring, making schedules, and handling performance reviews for customer service.

Responsible for team schedules, Monday morning reports and team support (handling billing issues and irate customers).

Supervised and completed projects having to do with customer service improvements

Education

CSU UNIVERSITY– MORROW, GA

Bachelor of Science in Criminal Justice

CSU UNIVERSITY – MORROW, GA

Master of Business Administration

**Experience with SPSS - Six Sigma – SharePoint – SAP – Kronos

Licensed Insurance Agent – Life, Accident & Sickness (10 years experience)

ACHIEVEMENTS

Received Outstanding Performance Award (Team never missed or late for a shipment)

Achievement Award (Being on or under budget)

President’s Club (Always making sales objectives)

Diamond Award (Great Customer Service)

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