JoAnne Sisco

**** ********* ******

Woodbury, MN 55125

651-***-****

acdyk2@r.postjobfree.com

Summary

. Dynamic professional with over 20 years of experience in consultative

sales.

. Skilled negotiator in developing options and strategies for win-win

solutions.

. Exceptional listening skills utilizing feedback methods to assure the

other person is being heard and understood.

. Talent for quickly building rapport and establishing trust with

diverse groups of people.

. Highly self-motivated, goal orientated, and results driven.

. Excellent written and verbal communication skills.

. Able to quickly resolve customer concerns while being assertive yet

empathic.

. Strong customer service skills, prompt follow up, and a dependable

work ethic.

. Successfully work independently or in a team environment.

. Efficiently mulit-task while maintaining accurate work in changing

environments.

Professional Experience

Independent Insurance Agent St Paul,

MN

I

10/2004- 4/2014

. Prospected for new business via referrals, networking, and social

media.

. Met with individuals and business owners to assess their unique

insurance needs.

. Obtained financial documents and personal information to provide a

risk assessment.

. Negotiated pricing and plan options with Underwriters to offer a

competitive and comprehensive insurance quote.

. Presented accurate proposals to meet the costumer's insurance

needs.

. Built a large and loyal client base by exceeding expectations of

excellent customer service.

. Able to experience additional employment when the opportunities

were presented.

HealthPartners/Volt Workforce Solutions

Bloomington, MN

Individual Medicare Sales

9/2013- 12/2013

. Accurately explained insurance options and enrollment procedures to

callers in a high volume, deadline driven call center.

. Performed a comprehensive analysis with each caller to determine

which heath plan best fits their needs.

. Completed calls in a time sensitive manner while giving the caller

reassurance that their needs are important.

. Maintained current and accurate knowledge of health insurance

products offered in Minnesota.

. Understanding of HIPPAA and the Data Privacy Act, as well as

complete the American Health Insurance Plans compliance exam.

Kaposia, Inc.

St Paul, MN

Sales Executive

7/2010- 8/2012

. Held weekly meetings with people with developmental disabilities to

assist them in finding employment.

. Designed resumes and created cover letters for job seekers.

. Conducted mock interviews, completed job applications, and arranged

informational interviews.

. Arranged transportation, work schedules, and assisted in training

individuals in their new job.

American Heart Association

Minneapolis, MN Corporate Heart Walk Director

6/2005- 9/2007

. Prospected for new sponsorships and grew existing sponsorships.

. Obtained the largest foundation sponsorship in Minnesota for the

Twin City Heart Walk.

. Met with Company executives to establish fundraising goals for

their entire Walk team.

. Held group and individual meetings with Heart Walk Team Captains on

fundraising plans and walker recruitment at each company in my

division.

. Oriented team captains and walkers to the volunteer tracking and

fund raising software.

. Built strong relationships and managed a large group of volunteers.

. Met volunteer participation and fund raising goals for the 2006 and

2007 Heart Walks.

Education

. University of Minnesota Bachelor of Arts,

Communications

. Century College Associate of Arts,

Business

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