***** **** *** 763-***-****/Cell

N 763-***-****

Maple dblcookies@gmail.

Grove,MN,55369 com

Luke Grover

Objective To obtain a position in a forward looking company

where my communication skills and experience can be

mutually beneficial.

Related Work 04/19/2004 to 03/04/2014 PNC Methodist Hospital

Experience SLP, MN

Financial Counselor

Provided excellent customer service to all PNC

patients.

Promoted from customer service to senior rep then

FC.

EPIC and MNSURE certified. Proficient in all

"Office products"

2003-2004 Design Tech Consulting Bloomington, MN

Network Support Consultant (On-Call 15-20 hours per

week)

Provided on site and phone support to various

Design Tech Clients

Became familiar with varied office environments.

2003-2004 Seniors Choice at Home Plymouth, MN

Marketing Manager(20 hours per wk)

Prepared add copy for flyers and print adds

Sales calls to potential referral sources and

clients

Phone answering back up.

2002-Present Perkins Maple Grove, MN

Server

Consistent excellent service.

Have never called in sick even once.

1998-2001 Palco Marketing Plymouth, MN

Inside Sales Representative

Expanded customer base from 60 to 600+

Provided excellent customer service and problem

solving.

Provided back up phone and invoicing support.

Education 1984-1988 Liberty University Lynchburg, VA

B.A., Pastoral Ministries

Graduated 3.5 GPA

Other Education: Current MN Life and Health Insurance License.

Various Microsoft classes.

Strengths Communication, Dependability, Flexibility,

Efficiency, Honesty.