John Keddy

**** ********* ****** ***** # ***

Columbus, GA 31909

acdw6q@r.postjobfree.com

612-***-****

SUMMARY Delivery focused business technologist.

Aflac

****-*******

Vice President -Information Technology

Multiple roles that at various periods included the following

leadership roles :

. Product Development for Worksite Individual Businesses.

. Investment Systems including $ 30 M program implementation.

. Business Process Management supporting over 1000 FTE in service

organization.

. Enrollment Systems including technology support and case building .

. Core administrative systems including compensation systems, billing

and claims.

. Advanced technology organization including all mobile and technology

leadership.

. BI/EDW organization that provided 99 % of queries independent of IT.

. Enterprise Applications including SAP and Financial Systems.

. Collaborative technologies, portal and web applications (internal and

external).

. Legacy Modernization program managing complex application

infrastructure.

. Professional Services Organization with developers ranging from

Assembler to iPad skills.

. Key metrics for US Business include $ 4B in revenue, $ 100B Investment

Portfolio, $ 1B in Commissions paid, 1.7 M online policyholders, 10 M

total policyholders, $ 2B in Claims paid, over 90 % electronic

application submission with high jet issue rates.

. Largest organization included over 340 employees and contractors with

budget of over $ 26M.

Operational Excellence

. Delivery focused executive who reduced backlog 37 % while increasing

productivity 36 %.

. Demonstrated technology leadership through rewrite of claims system

utilizing state of industry design patterns.

. Highly engaged manager who decreased hourly development costs by 34 %.

. Policy holder website transaction increase by 135% and unique users by

65% in single year.

. Mobility enhancements increased unique users by 24% in a year.

. Saved $ 5M annually on major contract due to being an experienced

negotiator.

. Transformational leader who enabled $ 6.2 M in incremental value from

existing application portfolio in a single year.

. Highly successful social media initiative that has seen registered

users increase by 20% along with an 82% increase in message posts.

Strategic Engagement

. Collaborative strategic partner on Enrollment Solutions, Enterprise

Data Governance, BI Strategy, IVR Selection and Time to Market

initiatives.

. Leader of Application Transformation Strategy.

. Strategic investigation of TPA/BPO organizations for alternative

delivery approaches.

. Sourcing Strategy and execution.

HCL

2007-2008

A $ 3 B revenue publicly held leading provider of IT Services.

Principal Consultant

. SME on Life, Health, Annuity & LTC Insurance Technology Issues for IT

Services SBU with $ 70 M in Revenues.

. Member of Due Diligence team on Application Maintenance, BPO &

Strategic Technology Proposals to leading Global Financial Service

Organizations

. Delivery Principal on DTCC Integration Projects (process,

delivery & relationship).

Conseco

2004-2007

A $ 4.5 B publicly held financial services company, built by

acquisition resulting in unusually broad portfolio of Financial

Service, Health Insurance and Long Term Care products.

Vice President, Enterprise Application Development

. IT Executive Lead responsible for IT Services and relationship

management for inforce of 3.7 M policyholders across multiple

business units whose premium totaled over $ 1.3 B ($ 460 M in

Net Income).

. Responsible for IT Claims infrastructure with 10.5 M Claims

processed and $ 2B Claims paid annually. Led review of multiple

system alternatives and TPA options.

. Responsible for 276 FTEs comprising

Consultants/Employees/Developers/Testers/Analysts. Financial

responsibilities of $ 14 M in Operational Expenses / $ 18 M in

Project Expenses.

. Successfully optimized application resulting in savings of over

$ 1.4 M annually.

. Responsible for compensations systems with annual payouts of $

240 M.

. Delivery responsibilities included completing approximately 200

activities per month.

. Oversaw analysis, execution and conclusion of major strategic

projects (product development, systems conversion, system

enhancement).

. Proposed, developed and implemented Strategic Partnership

Program for vendors.

I.N.G.

2001-2004

A $ 138 B publicly held (Global 13) company, the largest publicly

held insurer in world.

Vice President - Information Technology, Life Insurance Division

. Managed 160 + FTE Developer, System Analyst & Business Analyst

(globally sourced at 7 locations) supporting life insurance

business of $ 236 M Annualized Premiums; $ 760 M in Revenues;

annual commissions paid $ 14M; 1M contracts inforce; $ 175.6 B

Face with over $ 8.6 B Cash Value.

. Managed complex application infrastructure of 70 business

critical applications including 14 admin systems; over 225,000

hours annually.

. Responsible for $ 20 M in operational expenses, $ 7 M in

Project/Product and $ 20+ M indirect expense.

. Supported policy issue, service & call center functions for

over 500 employees in highly distributed environment.

. Led Life New Business Systems Strategy concluding in single

policy issue system.

. Responsible for all IT aspects Life Product Development (Term,

UL & VUL); 22 product events consuming over 50,000 hours

annually.

. Responsible for major Life IT Projects; 17 major projects

consuming over 76,000 hours annually.

Vice President-Information Technology, Annuity Division

. Managed 70 + FTE Developer & System Analysts supporting annuity

business of 268,258 contracts, with $ 10.3 B in assets and $

1.5 B in revenue. Responsible for $ 10 M of expenses (direct &

allocated).

. Produced a 27 % increase in productivity while decreasing unit

costs 12 % in FA Unit.

. 99.29 % uptime with significant reduction in nightly processing

cycle.

. Transited system in development status to stable production

environment while insourcing support.

. Implemented "rolling 4 month" prioritization approach.

. Flattened organization by eliminating 60 % of management

positions.

. Converted 211,034 contracts/108 M transaction rows from legacy

systems to Lifecad; $ 4.3 M project.

. Concluded AMS Commissions System implementation (123 K agents /

$ 97 M in commissions) eliminating 14 legacy commission

systems. $ 2.8 M project.

Program Manager / Principal Consultant - IMR

1999-2000

A $ 220 M publicly held corporation that was one of the first Indian

software companies (later acquired by CGI).

. Program manager for development of e-Insurance project (staff

of 30) with Reflexive Questioning utilizing Rules Server.

. Co-developed Underwriting Technology Strategy & Implementation

Plan for major life insurer.

. Developed platform & conversion strategies for variable annuity

products.

. Managed team of 25 programmer / technical / business analysts

during assimilation activities for Leverage Policy Link System

on a Variable Universal Life Product.

. Project Management of client / consultant teams on variety of

business technology problems.

. Strategy for globalization of systems development activities

including offshore development.

Management Consultant - IBM

1998-

1999

A $ 91 B publicly held Information Technology company.

. Developed EAI & data migration strategies to deal with legacy

commissions systems.

. Developed change cases to ascertain business value of OO

proposals.

. Strategy Development for an IT organization as it transformed into

a SBU (including definition of product portfolio, planning,

implementation, pricing of IT services and organizational issues).

. System Cost Benefit Analysis performed for CEO at division of a

top European insurer. Application was $ 54 million P & C policy

issue/administration system. Review included cost maintenance and

support issues within a client server technical infrastructure.

. Presentation & explanation of IBM's Object Oriented Methodology

approach to Business & IT Management at a major life insurer for $

40 million dollar application development effort.

Director, Project Management - Pan American Life

1997-1998

A $ 220 M mutual company selling financial services products in US,

Central and South America markets.

. Managed & developed team of 15 business analysts who provided

project management, business analysis, testing and operational

support for domestic & international users.

. Developed mechanism to prioritize all IT maintenance initiatives

from the SBU perspective.

. Member of Senior Operations Management Team in SBU ($ 177 million

in revenues); presented expense reductions of $ 2 million;

developed new organizational structure.

. Led development of Windows Proposal Systems (FIPSCO) for

subsidiaries in Latin America.

. Led successful implementation of Honduran Universal Life "dollar

product" that had been stalled for two years.

. Assessed project management issues concerning application

development efforts, for COO & CEO.

Director, Business Analysts - Chubb Life

1989-1997

A $ 14B, Fortune 260 Corporation. Chubb Life (the Life, DI and Group

Health Division of Chubb Corp) was sold to Jefferson Pilot

. Led a team of 17 analysts who provided project management,

business analysis & testing support for both client / server

development and conversion projects (Vantage 14 / ULA) for all

life operations.

. Project planning & system cost benefit analysis of internal

application development, proposed package implementations

(Cybertek / LifeCad / Life 70 / Trimark) and Year 2000 work.

. Managed process analysis review of Variable Universal Life

insurance processing, implementing changes to ensure regulatory

compliance.

. Developed plan for a corporate restructuring that saved $ 15

million on an annual basis. Involved in both operational & system

planning to allow for consolidation of insurance operations

(marketing, service, systems).

Internal Consultant / Division Planner - Chubb Life

. Site Manager for consolidation of operational departments

including all systems & operations, saving $ 5 million in savings

on an annual basis.

. Developed Division Budget & Planning process ($ 55 Million) for

newly created SBU.

. Reviewed all expense allocations to SBU and performed functional &

departmental reviews. Presented recommendations to the COO.

. Analyzed Marketing Distribution Systems within General Agency &

Brokerage Life Companies.

. Performed internal consulting activities such as analysis & re-

design of policy issue department.

Corporate Budget Director - Chubb Life

. Responsible for development & maintenance of $ 130 million

corporate budget for all SBUs (Individual Life, Group Life,

Securities and Disability Income).

. Monitored expense levels while performing a series of analyses for

Chubb Executive Management.

. Performed cost benefit analysis on major systems initiative ($ 60

million application development) that ended future development.

EDUCATION

. Columbia University - MBA

. Cornell University - Research Assistant in Economics

. Rutgers College- BA Economics with High Honors for Senior Thesis

"Econometric Analyses of American Trade Union Growth."

Technologies Managed:

Assembler, C, C#, CICS, COBOL, CORBA, DB2, Java, MQ Series, .Net,

NT, Oracle, PL/SQL, Powerbuilder, SQL Server, SSAS/SSRS/SSIS,

Sybase, Unix, VSAM, XML, Z/OS

Applications: CFO, CK4, Cyberlife, DSS, EOS, FPRA, Global 360,

Ingenium, iPad, LIDP/AMS, Lifecad, LifeComm, LifePro, Life70,

Lombardi Teamworks. NBU, Performance Plus, RPS, SAP, Sharepoint,

ULA, Vantage 4/12/15, Viewstar (Imaging) & many proprietary

applications.

OTHER NASD Series 7 completed;CLU - 8 Parts completed

REFERENCES Upon request

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