Ryan Carlson

Saint Paul, MN acdw1z@r.postjobfree.com 507-***-**** ryan-carlson.org

Education

Bachelor of Arts, Technical Communication and Professional Writing

Metropolitan State University, Saint Paul, MN

Graduating: May 2014 Major GPA: 4.0 Overall GPA: 3.96

Professional Experience

Direct Support Professional, Phoenix Residence Inc. June 2012 - Present

Administering scheduled and “as needed” medications to six clients

Ensuring clients' daily activities and individualized programs are conducted

Preparing, cooking, and serving clients' meals

Transporting clients safely and promptly to scheduled appointments and outings

** Two customer service awards**

**Awarded for zero documentation and medication errors for one year**

**Positive Recognition award for being nominated by multiple co -workers for exceptional work**

Technical Communication Intern, Phoenix Residence Inc. August 2013 - December 2013

Researched, wrote, and contributed to grants and proposals

Designed flyers, brochures, and reports with Adobe InDesign

Enhanced and edited organization logos/photographs with Adobe Photoshop

Constructed and designed in-depth Twitter background using Adobe Photoshop

Composed lengthy instructional manuals for organization using MS Office tools

2009 – 2011

Certified Nursing Assistant, Oaklawn Health Care Facility

Cared for 30 elderly residents with their daily lives

Assisted with hygienic cares, daily meals, and daily activities

Ensured range of motion exercises were performed .

Oversaw that safe procedures were maintained

Technical Skills & Expertise:

Software:

MS Office, Adobe InDesign, Adobe Captivate, Adobe Photoshop, and Aptana Studio 3

Expertise:

Editing and coaching skills HTML5/CSS3 Proficient Knowledge Grant and proposal writing experience

WordPress self-hosting and designing Assembling instructional guides with Documenting medical content in a

mastery technical writing strategies concise manner

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