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Customer Service Sales

Location:
Cottage Grove, MN
Posted:
April 24, 2014

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Resume:

HOLLY A. JANKIEWICZ

acdupr@r.postjobfree.com / (***) *58 - 6693

Motivated coordinator that creates customer satisfaction in a fast-paced setting; I am a hard-

working, customer-focused, friendly, team player with a positive attitude.

CUSTOMER SERVICE

• Experience in customer service in a team leader role, call center lead, assistant sales

manager, and office assistant.

• Excellent reputation with customers as a competent, bright and empathetic professional.

• Provide prompt and courteous service to clients who are seeking assistance.

• Significant experience resolving difficult customer issues and conflict resolution.

• Experience in handling competing tasks in an efficient manner.

SUPERVISION

• Manage store activities, train new store associates, and assign tasks to co-workers.

• Coordinate and schedule technical engineer activity in a customer call center.

ADMINISTRATIVE

• Competency in bringing order to client and member records.

• Perform filing, data management, drafting, and editing office memos.

• Proficient in opening and closing facilities along with balancing accounts and orders.

VOLUNTEER EXPERIENCE

• Hospice Volunteer - Allina Healthcare, St. Paul MN

• Patient Escort and Surgical Reception - Fort Atkinson Hospital, Fort Atkinson, WI

WORK HISTORY

• Sales Associate - Fannie May, Woodbury, MN Current

• Sales Associate (seasonal) - See's Candies, Edina, MN and Madison, WI

• Care Giver for Huntington's patient - James Tretheway

• Team Lead / Sandwich Artist - Subway, Madison, WI

• Full-time Homemaker/Mother - Managed busy household of 4

• Office Assistant - QTI / M&I Bank, Madison, WI

• Sales Associate - Macy’s department store, Minneapolis, MN

• Team Leader / Dispatch Operator - Unisys, Minneapolis, MN

EDUCATION

• Normandale Community College, MN

• UW-LaCrosse, WI



Contact this candidate