NORMA FRANCO

**** ****** **** ***

HOUSTON TX 77084

acduo2@r.postjobfree.com

713-***-****

PREOFESIONAL PROFILE

multi lingual receptinist with over 3 years progresive

experience holding strong cusromer service and secretarial

skills. benefiting from working within fast pace environments in

which strong communication skills and the ability to multi task

essential. now seeks a a challenging and varied position that it

will enable me to capitalise on my preofesional experience with

opportunity for personal and profesional growth.

Technical Skill

excellent aproach to solving problems

able to work proactively within team setting and on own

initiative

adapt well to challenges

language skills fluent in english and spanish

Strong organization capabilities

my daily work involves in calling customers

taking payment in person or over the phone

get all my work done on a timely matter

have everything ready for the next day

well organized

Profesional experience

receptionist/ customer service

FREDY CARS SALES

08 04 2011 TO PRESENT

undertake daily work load at a fast paced dealer putting my

skills to good use .

taking care of customer making sure there well taken care of,

answer any question or resolving any issues that customer

have regarding there purchase, answering incoming calls,taking payments, contracts, and doing repos.

SW AUTO BODY PARTS

09 05 2009 TO 07 14 2011

my duties were answering incoming calls

reply back to customer at there email

doing sales on ebay and also in person

making sure customer were getting what the needed in a timely

matter

have all the shipment ready for the next day

making labels

resolve customers issues

EDUCATION

Composite high school

1175 Franklin ave

fort mcmurray ab

canada

Graduated and got my diploma

COMPUTER SKILLS

Window xp

typing

microsoft excel

microsoft outlook

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