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Customer Service Sales

Location:
United States
Posted:
April 23, 2014

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Resume:

Amy Goode

acdtwr@r.postjobfree.com

817-***-****

**** ********* **.

Fort Worth, TX 76133

Summary:

Administrative support professional with experience working in fast-paced environments which demand strong organizational, technical, and interpersonal skills. With a high level of integrity, I am able to work well with diverse groups and value the opportunity to be a contributing member of a successful team. I am a highly motivated and dedicated employee looking for a long term career opportunity.

Skills:

Highly skilled in general office organization tasks including bookkeeping and file management. Internet savvy with expertise in Microsoft Office (including Quickbooks). Data entry, shipping and receiving, costing, processing faxes, distribution of mail, filing, preparing daily sales audits, managing company payroll and schedule. Certified public notary.

Experience:

Cheddars Casual Cafe

Arlington, TX : 03/2013 -11/2013

Server/Bartender

Provided the customers with a pleasant dining experience and quality service..

Conducted final check of food items prior to serving customers to ensure quality maintenance.

Ensured the cleanliness of dining area and food items before serving.

Worked in coordination with other departments to ensure that customers get quality service and satisfaction.

Assisted others in carrying out their part of preparing/serving meals.

Maintained serving standards and followed all regulations while performing duties.

BFT Financial Group, LLC

Bedford, TX: 08/2009-09/2011

Client Relations Representative

Supported the 4 company principles (specifically the company CEO).

Managing the office schedule, and phone system.

Performed daily downloads from client accounts.

Created an electronic filing system for all client files. Converted all client files to "Paperless".

Managed overnight client transactions.

Assisted in improving client communication.

Ordering and keeping an inventory of all office supplies.

Entering in new business into our company's blotter and QuickBooks.

Managed payroll for our company's Representatives.

Assisted in Marketing strategies to build our company's Representative growth.

Sending/Receiving mail and faxes.

Managed and trained staff members on our client information software, Junxure.

Organized client appreciation events.

Any other administrative tasks.

Obtained public notary license.

Banfield Pet Hospital

Euless, TX: 07/2008-04/2009

Client Service Coordinator

Provided customers with excellent client service and educated clients on our services and preventive pet care.

Assisted in providing the best medical care possible.

Performed cleaning duties as appropriate.

Updated new client tracking sheets and created new ways to improve new client growth

Managed our patient's medical history information using PetWare.

Prepared as well as finalized the daily sales audit.

Created new ways to increase company revenue.

Other clerical duties as needed.

Fittings Unlimited

Arlington, TX: 07/2006-01/2007

Marketing Assistant

Compilation, management and shipping of marketing binders and catalogs.

Data entry into inventory and order management systems.

Client retention and outbound sales calls.

Receive, record and distribute mail.

Maintenance of updated price sheets.

Costing of goods sold.

Other clerical duties as needed.

Moni’s Pasta Pizza

Arlington, TX: 04/2003-01/2007

Server

Also served as hostess to customers.

Delivered exceptional customer service by educating customers on our specials and products, and satisfied their needs prior to their requests.

Other duties: Answer phones, Take and prep to go orders, Assist in hosting special events.

Kitchen duties: Cleaning, Basic food prep.

EDUCATION

Arlington High School

Graduating class of 2005

Hardin Simmons University

08/2005-01/2006

Major: Psychology

Texas Tech University

01/2007-05/2008

Major: Psychology

REFERENCES

Stephen Tally

CEO: BFT Financial Group, LLC

817-***-****

acdtwr@r.postjobfree.com

Jenova Green

BFT Financial Group, LLC

817-***-****

acdtwr@r.postjobfree.com

Denay McCarty

Reflective Surfaces

817-***-****

acdtwr@r.postjobfree.com



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