Kamaldeep Singh Sandhu

Given Name: Kam

** ******* ***** ********, ******* L6R 2V1 Phone: 905-***-**** Cell: 647-***-****

Email: acdtsx@r.postjobfree.com

Education

• 2011 – York University with B.A Social Science

• 2004 – 2005 1 year at Humber College for Mechanical Technician

• 2004 –Graduated from North Park Secondary School in Brampton, Ontario

Transferable Skills

• Over 7 years experience in Customer Service

• Over 9 years Sales experience

• Over 10 years of team work experience

• Excel, Word, Power point, Outlook, PC Miler, Load Link, DAT, Getloaded, Internet

Truckstop, Virtual Dispatch, Rate Soft, Decision X, Saferweb

• Customs clearance at borders

• On Call After hours

• Health and Joint Safety Committee

Management Skills

Initiating live training sessions on road shows for future prospects.

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Successfully managed regional

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Worked closely with customer service, marketing, and accounting to resolve customer

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issues.

Analytical Skills

Identify key opportunities within the organizations and providing strategic tactics and

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solutions to achieve greater success of products which were not up to par.

Analyse the current markets trends to see when a good time frame will be to attack sales.

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Communication Skills

Communicating effectively with all levels of management, clients, staff and outside

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vendors

Building and Maintaining customer relationships with key clients and other industry

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partners to increase sales.

Sales Skills

Cold calling prospects from various sources such as government sites.

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Farming accounts

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Retaining accounts

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Exceeding sales quota every quarter

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Visiting customer locations for live demos with 75% closing rate.

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Closing rate of 80% with online demos of products.

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Having the highest outbound call time and ratio.

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Prospected new clients at trade shows.

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High turn outs of personal prospects for road shows due to good relationship building.

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Closed sales to diverse groups.

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Called previous customers and signed them up again.

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Up sold existing customers.

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Trained new sales reps on how to hunt for leads and achieve their goals.

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Consistently a front runner for inside sales competitions.

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Professional Experience

July 2010 – Feb 2014 Transcore Link Logistics

Western Canada Account Manager

Start as Customer Service Rep then promoted to Western Sales Account Manager

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Technical trouble shooting with dispatch, Tracking, Operations, and Load link program

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Up sell existing customers to higher packages

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Farming accounts

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Retaining accounts

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Cold calling to bring on new customers and introduce them to our programs and products

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Flying out to trade shows in Western Canada

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June 2008 – July 2009 Kelron distribution Systems Inc

Logistics Coordinator

Locating trucks 53Vans, Flatbeds, and Reefers within Canada or US and negotiating best

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possible rate for the load

Dispatch loads to the carrier and trace from ship point to final destination

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Provide rates to the customer on new shipments lanes moving within North America

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On call after hours and trouble shoot any problems with customs or the customers

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Was the member of the Health and Joint Safety Committee

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Aug 2006 – May 2008 Castle Transport & Logistics Inc

Sales Rep and Dispatcher

Dispatch drivers from all location in North America with freight

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Book freight and provide excellent customer service to our customers

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Do sales runs to attract more business for the company

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Trouble shoot any problems whether with employees, customers, customs at border, or

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any outstanding accounts

Creating a good team work environment.

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Jun 2005 – June 2006 Peace Trucking Inc

Dispatcher

Dispatch drivers from all locations in North America with freight

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Book freight answer calls and to provide excellent customer service and be able to work

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in a team setting

Trouble shoot any problems that may occur regarding any shipment issues at shipper,

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receiver, or at the border.

References will be available upon request.

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Contact this candidate