Gail Gauldin

**** ***** ****

Olive Branch, Mississippi 38654

662-***-****

acdtnf@r.postjobfree.com

OBJECTIVE

To obtain a position as a medical office professional that will make full use of my existing skills

while providing further opportunities for professional growth and advancement within an

established business.

SUMMARY OF QUALIFICATIONS:

Able to work independently and as a team member

Excellent communication and organizational skills

Experienced at motivating others to increase efficiency and productivity

Strong problem solving skills, skilled in decision-making, organization, and analysis of

information

SUMMARY OF SKILLS:

Patient Relations Skills/Ethics

Computer, Disability, and Insurance Knowledge

Evaluation Management Codes

CPT and ICD-9-CM Coding

Universal Claim Forms

Electronic Billing

Obtaining Patient Information

Knowledge of Medical Terminology

Medicare/ Medi-Cal

Oral and Written Communications

Oral Function Modality Study

Management Reports

10 Key/ Typing

EDUCATION

Concorde Career College, Southaven, MS (expected 2014)

Medical Office Professional Diploma

Member of the Student Leaders’ Organization

Awards: Perfect Attendance Award for six terms

Master Typist (45 wpm)

PROFESSIONAL EXPERIENCE

New Era Hospice, Southaven, MS (February2014 – March 2014)

Medical Office Professional Externship

Answered multiple phone lines

Handled the various operational functions

Provide excellent customer service and product knowledge

Assisted with and attended marketing presentations

Managed documents in paper and electronic filing systems

Ensured availability of treatment information by filing and retrieving patient records

Lyles & Tippet, Collierville, TN (2006 – 2008)

Office Manager

Provided Monthly Statements

Assisted Debt and Recovery

Provided excellent customer service and assisted with sales

Directed operations within the office

FirstFleet Corporation, Murfreesboro, TN (2000 – 2005)

Accounts Specialist

Recovery of debt on over fifty dedicated accounts

Performed and updated customer queries.

Communicated with Fleet and Regional Managers in accordance to contract terms

Produced weekly documentation to support management staff.

Experienced in resolving customer disputes

Assisted with introduction and training of new employees.

Assisted with completion and maintenance of general ledgers.

Gained Proficient in Great Plains & AS400 Accounting Software.

Performed and reviewed audits on account information and processes

CERTIFICATIONS

CPR-AED- Adult/Child/Infant, American Heart Association

Medtrax Technician

Certified Medical Office Professional, American Association of Medical Personnel

(pending graduation)

COMPUTER SKILLS

Proficient in Microsoft Word, Excel, and Power Point

REFERENCES

Available Upon Request

Contact this candidate