*** ********* *******

Mt. Joy, Pa *****

(***) **3 - 3700

Jamie N. Ebersole acdtg4@r.postjobfree.com

OBJECTIVE: To gain employment with a professional establishment that

I can grow within. I am a motivated professional with 10

years of management experience. I am: able to quickly master

technology, handle sensitive material, handle confidential

records, flexible, versatile, and complete any tasks that

are assigned to me. I have demonstrated a strong record of

accuracy, punctuality, and attendance while overseeing major

operations within the company. I would like to put my skills

to work for your company.

EDUCATION: Central Pennsylvania College Summerdale, PA

Bachelor of Science in Criminal Justice Administration

GPA: 3.89 Summa Cum Laude Graduation Date: December 2012

Specialized Coursework Includes: Criminal Law, Criminal

Procedure, Torts, Perspectives of the Constitution,

Principles of Legal Research, Foundations of Law, Evidence,

Corrections, Juvenile Justice, Criminal Profiling Policy and

Practice, Police Operations, Criminalistics, Psychology of

the Criminal, Principles of Private Security, Business

Intelligence, Critical Thinking, Networking Fundamentals,

Principles of Management.

Deans List

York Technical Institute York, PA

Certificate in Travel and Tourism

GPA: 4.0 Graduation Date: December 2000

Specialized Coursework Includes: Airline Reservations, Fares and

Tickets, Hotel Operations, Travel

Destinations, Cruise Line Operations.

WORK Starbucks Coffee Company Lancaster, PA

EXPERIENCE: Shift Supervisor, April 08-Current

Responsibilities include: check store portal for emergency updates

from corporate office, cash handling, running the shift operations,

prepare/submit complex inventory reports, train/educate employees on all

seasonal changes and recipes, re-set the stores physical seasonal layout,

act as the store manager in her absence, handle customer complaints,

provide superior customer service, order products, re-stock the stores

inventory, fulfill large orders, perform general equipment repairs, clean

the facility, register experience.

Laserdome Manheim, PA

Operations Manager, March 03-March 08

Responsibilities included: overseeing front-office operations,

customer service, to develop/implement

a strategic plan of operation for the business, manage all aspects of

day-to-day operations, schedule

events, cash handling, register experience, supervision of 10 + team

members, answering phones,

greeting/checking in guests, guide up to 6 groups to their various

scheduled events, handle customer

complaints, cleaned/fixed equipment, performed general building

repairs, refereed during game play,

cleaning the facility, cooking concession items, administering first-

aid.

SKILLS: Microsoft Word, PowerPoint, and Excel; Strong verbal and

written communication skills; Strong organizational skills;

Detail oriented; Time management skills; Strong work ethic;

Positive Attitude

References available upon Request.

Contact this candidate