Amanda Rodriguez

**** ******** **

Tarpon Springs FL

727-***-****

acdtec@r.postjobfree.com

Summary of Qualifications:

* Microsoft Access, Word, Excel, Power Point and Outlook.

* Windows 95/98.NT/XP/7/8

* Ace, Saw, Sabre, AQS & Global Shop

* Data Entry, 10 key and database management.

* Filing alpha and numeric, photocopying, scanning and faxing

* Highly skilled in answering multiple line phone system and handling

multiple incoming calls

* Excellent verbal communications and interpersonal skills

* Dispatching, collections, quoting, accounts payable, receivable, sales,

inventory, and travel

* Knowledge of ordering and maintaining office supplies, shipping,

receiving and mailing procedures

* Team Player with excellent customer service skills

* Highly self-motivated with professional appearance and demeanor.

* Ability to work in fast pace environment

Work Experience:

Red Lobster, FL (8/12-Present)

Server

* Wait on tables worked as a team to better our work environment to give

fast and friendly service to our guest.

* Help other servers bring food from the kitchen, refill drinks, tend to

all guest needs and requests in a timely manor.

* Always smile and be hospitable with each guest.

* Ran food if ready before leaving the kitchen and made sure all tables are

pre-bussed before returning.

* Completed all side work during and after each shift according to company

policies.

* Talk about our daily soups and specials, suggest and upsell food.

* Made sure all guest were happy by resolving any issues and welcome them

back before they leave.

D'Lynn's Delights Cafe Springfield, IL (9/10-7/12)

Assistant Manager

* Cashiered

* Took and filled orders

* Cooked and prepped food

* Helped with Deliveries

* Managed labor and administrative duties.

* Interviewed, hired, and trained new associates.

* Created work schedules and delegated tasks.

* Ordered food and supplies, budgeted payroll.

* Analyzed business performance, and ensured caf was in compliance with

health and safety regulations.

* Resolved customer and employee complaints.

Hilton/Bennigan's Springfield, IL (2/07-10/10)

Server/ Certified Trainer/Bartender/Room Service

* Greeted all Guests with enthusiasm and friendliness.

* Served alcoholic beverages in an appropriate manner consistent with

company standards.

* Completed all side work during non-busy hours.

* Provided the highest level of service to all guests.

* Responsible for constant sanitation, organization, and proper food

handling.

* Constantly increasing knowledge of food, beverages, and other products

and services.

* Identified food orders when ready and delivered items to tables in a

timely manner

* Trained all in coming servers according to company policy.

Polypack, Inc Pinellas Park, FL (8/05-2/07)

Administrative Assistant

* Answered 8 line phone system (20 ext) Took messages.

* Process all incoming and outgoing mail.

* Order all office supplies.

* Arrange all travel for Service Technicians and The Vice President Of

Operations such as Air, Car and Hotel.

* Process all paperwork for Service Technicians.

* Called customer's for payment on outstanding invoices

* Greeted Clients and visitors who visited our plant.

* Assisted with accounts receivable and payable

MTD Technologies Pinellas Park, FL (1/03-8/05)

Customer Service

* Answered phones and handled customer issues.

* Downloaded customer orders daily through EDI system.

* Made sure customer parts were shipped out in a timely manor

* Prepared recovery plan reports daily and presented it in our daily

morning meeting.

* Maintained data in our database using Global Shop.

* Processed and filed all paperwork.

CHS ST. Petersburg, FL (9/01-1/03)

Customer Service/Network Service Assistant

* Answered phones and verified insurance group and

transferred to corresponding department.

* Greeted guests and enforced HIPPA privacy and security

procedures.

* Made labels and sent back claims with corresponding

letters.

* Processed applications of Doctor's who wanted to

participate in our network.

* Data entry and maintenance of records.

* Audited files for completed information and scanned data

into database.

* Mailed welcome and recruiting packets to providers.

Education:

* Clearwater High School, Clearwater, FL 1997 Diploma.

* Across America Largo, FL 2001 Class A CDL

* University Spa and Cosmetology Springfield, IL 2011 LMT

References:

* Available upon request.

Objective:

I am a dedicated, reliable hardworking employee with the willingness and

capability to

learn and perform new tasks effectively. I am a very outgoing person with a

great

personality who is looking for a long-term position with room for

advancement.

Contact this candidate