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Customer Service Executive Assistant

Location:
Dallas, TX
Posted:
April 22, 2014

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Resume:

-NIKITA C. ADETIBA-

**** ******* ***** **** #***, Dallas TX 75287• 972-***-**** • acdtcx@r.postjobfree.com

Event Coordinator • Executive Assistant • Promotional Manager

Experienced coordinator, with over 5 years experience planning corporate, public, and private events, with a demonstrated

success of staying within budget and on time; and an established ability managing people and problems effectively.

• Guest Services • Brand Management • Digital Media

• Quality Control • Budget Management • Public Relations

• Creative Design • Marketing and Promotion • Customer Service

• Project Coordinator • Event Designer • Process Developer

CAREER HIGHLIGHTS

! Recipient of numberous performance awards in 2011, 2012, & 2013; including: 7 Excellence in Customer

Service awards, 5 Servicing One Quarter awards, 5 Team Spirit Awards, and 1 Home Loans Hero

-Capital One Bank

! Coordinated business activities and events such as trade shows, conferences, weddings, birthdays,

anniversaries, charity events, surprise parties, sales meetings, business meetings, and employee appreciation

events with budgets up to $100,000

-B Ispired Designs

WORK EXPERIENCE

B Inspired Designs 2011-Present

Executive Assistant to the Owner Oklahoma City, OK/Dallas, TX

• Propose new ideas to improve the event planning and implementation process

• Visit venue to plan layout of seating and decoration designs

• Serve as liaison with vendors on event-related matters

• Fascilitate vendor negotiations, booking talent, including musicians, bands, DJs

scheduling speakers, and participants, catering companies and chefs

• Coordinate event logistics, including registration and attendee tracking, lodging,

candidate transportation/travel logistics, presentation support, and post-event

evaluations

Capital One Bank 2009-Present

Servicing Senior Loan Operations Coordinator Plano, TX

• Correspond professionally with customers through the mailing or faxing of letters

• Conduct research on account activities, and maintain financial and customer records

• Collaborate effectively with vendors to produce reports

• Lead skilled training sessions with parallel departments

CBS Radio - 103.7 KVIL 2008-2011

Promotions Assistant Dallas, TX

• Coordinated with Account Executives for various promotional events including bridal

shows, State Fair of TX, Grand Openings, Live broadcasts, marthons, and other clients

• Worked on location at live broadcasts, concerts and client events

• Encouraged listeners to participate in contests

• Conducted games for the public to play and win prizes

• In charge of equipment set up and break down

1

MTV- TV Land 2006-2007

Programming Department Intern New York, NY

• Gained the ability to work in a fast-paced work environment that had tight deadlines to meet

• Independently scheduled weekly grids and pulled as-runs

EDUCATION

Hofstra University, Hempstead, NY

• Bachelor of Arts, Video/TV Minor: Fine Arts Overall GPA: 3.1

Tisch School of Arts TV Production, New York University, New York, NY

• Summer Courses, & Production Certifications

Texas Woman’s University, Denton, TX

• Member of National Society of Collegiate Scholars

• Dean’s List

2



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