Susan D. Bernstein

W*** Hilltop Road ~ Genoa City, WI 53128

Home Phone 262-***-**** e-mail acdtbq@r.postjobfree.com

PROFESSIONAL EXPERIENCE

Surgeon Exteriors, Insurance Storm Claim Recovery Specialists Illinois and

Missouri

Office Administrator/Consultant: Established offices in Illinois and

Missouri, created client record base record system; tracking initial

contact through work completion process; responsible for pertinent zoning,

permit and insurance documentation; coordinated insurance, sub-

contractor/supplier and material information for accurate final gross/net

accounting at job completion

Travel Management, CWT Sato Travel, Great Lakes Naval Training Base

Senior Travel Counselor: Arranged and coordinated troop movement

worldwide, achieving contractual compliance requirements; coordinator for

disaster and human remains relocation; ARC document reconciliation;

military medical travel arrangements for overseas UN special assignments;

transitioned into the Defense Travel System; responsible for government

accounting data entry in troop records

Passenger Service Agent, American Eagle Airlines, Milwaukee

Cross trained in all areas of passenger service; conducted pre hiring

background checks and scheduled screening interviews for job applicants;

maintained station agents' confidential records, including reviews, workers

compensation and benefits; advised employees on workers' compensation and

company plan benefits; conducted periodic security compliance testing at

airport security check points; obtained security clearance for all areas of

airport

Administrative Assistant, American Eagle Airlines, Chicago O'Hare

Assistant to Director of Flight, Manager of Flight Standards, Aircraft

Fleet Manager and Chief Pilot; interacted with HR and maintained all

confidential Chicago flight department personnel records, including

recurrent flight tests results, employment status, workers compensation,

and benefits; responsible for reports to FAA and pilots' union; served as

liaison between flight directors, union, pilots, FAA, and company

departments; Chicago flight department uniform coordinator; served

notice to pilots for drug screening

Real Estate Sales Associate, Crossroads Real Estate

Property management with concentration on development and sale of

commercial properties in Chicago area

Travel Agent, Gulliver's Travel

Focus on international and group travel arrangements. Group conference

arrangements.

Account Manager, Tickets and Tours, Manager, Signature Travel

Responsible for office ticketing and accounting procedures.

Accounts manager when Signature Travel was bought by Ticket and Tours

Day Camp Director, Nippersink Day Camp

Responsible for facility: building maintenance, hiring personnel, creating

and coordinating an effective activities schedule, implemented state

authorized Red Cross swimming program

CIVIC SERVICE

*Elected Village Trustee, 2013

*Committee for redevelopment and rededication for the landmark community

Shinner Memorial Park building and property

*Fire Commissioner: Fire Commissioner for Genoa City, and Town and Village

of Bloomfield

*Airline Ambassadors: worldwide philanthropic organization

*Board of Directors: Vice President Nippersink Community Club

*Editor: Three Lakes Community News; circulation 3000

*Board of Directors: For incorporation of the town of "Three Lakes",

Kenosha/Walworth Counties

*Campaign Management and Fund Raiser: Wisconsin state legislature election

campaign, and Chicago city council election campaign

*Election Judge: Northern Cook County, Chicago, Village/Town of Bloomfield

*Member of VOTK: rescue and sanctuary for exotic wild animals

*Committee for the successful incorporation of Village of Bloomfield, 2011

*Campaign for Village Trustee, 2012, 2013

EDUCATION

*Roosevelt University, Harper College: Interdisciplinary Studies

*Chicago Real Estate Board: Real Estate Licensure

*Elgin Community College: Real Estate Appraisal

*University of Wisconsin and Gateway Technical College: continuing

education; emphasis on computer literacy, world politics, people and

resource management, assertiveness training for employees and corporations

COMPUTER SKILLS

*Operation systems: Microsoft windows 95/98/XP/7, MS Office 2010, Internet

*Global distribution system: Sabre, Apollo

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