KELVIN BOYD

*** ******* ***** **, ****, GA ****5

423-***-****

QUALIFICATIONS

. Bachelor of Science, Business Management.

. Confident, success driven, demonstrates initiative, and self-starter.

. Poised, polished, professional, articulate, excellent interpersonal

skills and customer service oriented.

. Retail management experience, ability to direct operations, and

exercise independent discretion and judgment.

. Strong interpersonal and communication skills to interact positively

and work well with others in a team environment with minimal

supervision, results oriented, and capable of meeting or exceeding

deadlines with attention to detail and follow through.

. Ability to influence and persuade others.

. Speak effectively before groups of customers or employees of an

organization.

EMPLOYMENT

Electric Power Board of Chattanooga Chattanooga, TN

Fiber Technician/Field Services May 2009 - Present

. Knowledge of the standards, materials, techniques and equipment used

in the installation, maintenance, and repair of OSP fiber optic

equipment.

. Knowledge of PON networks and fiber optic transmission.

. Skilled in the operation of specialized maintenance, test and fusion

splicing equipment.

. Ability to operate specialized test equipment and interpret test

results. Knowledge in taking and understanding loss measurements and

document all splicing information to provide to appropriate personnel.

. Performs construction, simple splicing, simple distribution changes of

the OSP fiber optic cables and installs ONT units at customer's homes.

. Makes necessary repairs on the OSP facilities at the residence once

problem is identified.

. Assures network is functioning properly before leaving customer site.

. Responds to emergency and non-emergency repair calls regarding all

aspects of the OSP fiber optic network.

. Attends safety and OSHA compliance meetings; attends training sessions

as required.

. Fusion Splices fiber optic cable, mounts splice closures and ONT's and

performs other OSP functions as directed by the OSP supervisor.

. Serves as backup to the Facility Services Technicians as work load

demands.

. Works comfortably and effectively with the public, is team oriented,

and flexible due to the daily task variations necessary to meet

customer demand.

Lowe's Dalton, GA & Kimball, TN

Assistant Manager Feb. 2007 - May

2009

. Managed 30 or more personnel.

. Facilitated team meetings, performance appraisals, and schedules for

employees.

. Prepared sales contracts for customers.

. Ordered and monitored inventory.

Hertz Company Chattanooga, TN

Manager Trainee July 2006 - Feb. 2007

. Provided customer service both inside and outside of the office while

exceeding monthly quotas.

. Utilized my leadership skills to help the business grow and increase

profitability.

. Performed as a manager assistant in sales and corporate marketing.

. Facilitated team meetings and performance appraisals for employees.

. Conducted door to door business consulting with auto dealerships,

schools, churches, etc.

. Maintained daily operations and promoted fleet growth.

Rent-A-Center Chattanooga, TN

Assistant Manager March 2005 - June

2006

. Participated in employee training and daily operations.

. Developed strategies to exceed daily, quarterly, and yearly sales

quotas.

. Managed 4 hourly employees, planned meetings, and completed employee

performance evaluations.

. Motivated and led employees to increase sales by an annual 20%.

Dish Network Inc. Marietta, GA

Installation Technician Nov. 2004 - March

2005

. Installed satellite TV for customers while gaining extended customer

service relations.

Enterprise Rent-A-Car Rome, GA & Marietta, GA

Manager Trainee & Assistant Manager May 1999 - Sept.

2004

. Maintained daily operations and increased fleet growth by 42%.

. Increased corporate rentals by 20%.

. Prepared employees for assistant manager roles.

. Conducted employee performance evaluations and reprimands.

EDUCATION

Shorter University Rome, GA

. Bachelor of Science, Business Management Major Aug. 1994 -

Dec. 1996

Concordia College Selma, AL

. Associates of Arts Aug. 1992 - May

1994

BASKETBALL COACHING EXPERIENCE

2014-Present Pro Performance Basketball Development Rome, GA

Training Instructor

2012-Present Notre Dame High School Chattanooga,

TN

Assistant Varsity Basketball Coach (Boys)

2012-2013 Notre Dame High School Chattanooga, TN

Head Junior Varsity Basketball Coach (Boys)

Assistant Varsity Basketball Coach (Boys)

2010-2013 Tennessee UNITED Chattanooga, TN

AAU Head Basketball Coach (Boys)

2007-2010 Tennessee EXTREME Chattanooga, TN

AAU/YBOA Head Basketball Coach (Girls)

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