Sajjad Mohsenipour

Santa Ana, CA

acdt61@r.postjobfree.com - 657-***-****

WORK EXPERIENCE

Network Support

FarsP. IT Dept. - Shīrāz - 2009 to November 2013

• Troubleshooting all the network problems occurred in the LAN.

• Designing, setting up and maintaining the computers that connect to the main computer system (server) or

with each other.

• Manage Active Directory user accounts and security group assignments.

• Manage Internet user accounts.

• Configure software and network devices such as printer.

• Checking all network equipment such as servers, routers, switches, cables periodically.

• Documented all server and network problems and other unusual events in detail.

• Built server systems and installed into racks.

Desktop Support

FarsP. IT Dept. - Shīrāz - 2007 to 2009

• Resolved computer hardware and software, printing, installation, word processing, email and operating

systems issues.

• Installed operating systems on 800 company computers and the following maintenance.

• Training the staff for using the computer and Internet in order to increase the office efficiency

• Resolved virus and malware issues with a 95% success rate.

• Restored data, operating systems, files, documents and drivers.

• Managed call flow and responded to technical support needs of customers.

Teaching Physics

University and High schol

Responsibilities

•Taught the Fundamental Physics I for three semesters, Azad University, Shiraz, Iran.

•Taught the Analytical Mechanics I for one semester, University of Isfahan, Isfahan, Iran.

•Taught the Fundamental Physics II for two semesters, University of Isfahan, Isfahan, Iran.

•Taught the high school Physics courses for two years, Farvardin High School, Shiraz, Iran.

•Teacher Assistant at Analytical Mechanics 1 for one year, Zanjan University, Zanjan, Iran.

•Teacher Assistant at Fundamental Physics 1 for one year, Zanjan University, Zanjan, Iran.

EDUCATION

Advanced English Courses

Santiago Canyon collage - Orange, CA

2013 to 2014

M.Sc. in Physics

Isfahan University

2006 to 2009

B.Sc. in Physics

Zanjan University

2001 to 2005

SKILLS

Network+, CCNA, Windows Server, TCP/IP, Active Directory, DHCP, DNS, Remote desktop troubleshooting,

WAN & LAN troubleshooting, Dos, Windows98, XP, Vista, 7&8 Installation and troubleshooting, OS imaging

and restoring : Norton Ghost, Acronis, ISP Util, NTTacPlus, Maple, Origin Lab, Microsoft office, …

ADDITIONAL INFORMATION

• Bilingual; English and Farsi

• 7+ Years professional Network and Desktop Support experiences

• Strong communication skills both written and verbal

• Excellent people skills with ability to work with individuals from diverse cultural, economic and linguistic

backgrounds

• Ability to execute a plan based on organization’s values and vision

• Proven ability in applying principles of public contact and public relations

• Skilled in prioritizing projects and meeting multiple deadlines

• Motivated and determined to succeed

• Ability to take initiative and make good decisions

• Work well independently or as part of a team

• Experienced in building professional relationships

• Knowledgeable in usage of modern office equipment

• Possess Valid California Driver’s License with Excellent Record

• Able to travel locally or nationally

Contact this candidate