Susan Nash

** ******** ****, *******

Warrington, WA2 0AF

078**-******

acdsxu@r.postjobfree.com

PROFESSIONAL PROFILE

A dynamic and results driven sales manager. Proficient in profitability,

winning new business and retention. A self-motivated and approachable

service orientated executive who thrives on achievement and success.

Capable of working under pressure and meeting deadlines, a natural team

player with a pragmatic and competitive approach also capable of working

under own initiative. A mature and professional attitude has contributed

to a successful career to date.

CAREER HISTORY

2003 to Feb 2014 Area Sales Manager

Percy Doughty & Co

Reason for Leaving: Redundancy

Reporting to the Sales Director, this was a comprehensive and pivotal role

within the organisation. Responsible for a large area within the North West

of the UK this was a home-based position. Primary responsibilities

included:

. Regular attendance at customer review meetings

. Initial set-up and attendance of new business meetings

. Driving sales and profitability through client retention via 300+

accounts

. Driving sales and profitability through new business wins

. Research of competitors to gain a market edge

. Accountable for all aspects of customer contact within remit

. Weekly reporting and forecasting presented to line manager

. Maintaining a strong customer focus at all times

Key Achievements to date

. 'Heatas Registered' following course attendance

. Month on month customer retention and growth - targets always achieved

. Developed more new business than any other sales manager

. Won various target related trips including Venice to visit 'Nordica'

factory

2000 to 2003 Area Manager

Samuel Smith Brewery

Responsible for a large number of accounts within the North West. Working

from home office, key responsibilities included:

. Regular attendance at customer review meetings

. Initial set-up and attendance of new business meetings

. Driving sales and profitability through new business wins

. Driving sales and profitability through client retention

. Ensuring all operational targets are met by providing a high level of

service to existing and new clients

. Regular reporting of sales via prospect bank updates

Key Achievements

. Averaging 1.42 site visits per day

. Achieved 0.84 new business wins/orders

. High level of customer retention

. Considered a regular 'Top Achiever' in her team

1993 to 2000 Corporate Account Manager

Vodafone Corporate

Working within a highly demanding and competitive role, key

responsibilities included:

. Increasing and retaining existing customer base.

. Regular contact with customers by mailing up to date information and

assessing any key requirement changes.

. Cold calling potential new clients through face-to-face visits

Key Achievements

. Promoted to 'Top Level General Accounts Manager' within 1 year of

joining the company

. Promoted to Corporate Account Manager due to regularly exceeding

targets

. Data and Literacy Training attended

. Won various trips abroad through sales achievements including New York

1991 to 1993 General Account Manager

Hutchison Telecom

Main responsibilities included:

. Development of existing accounts and obtaining new business wins

. Pro-actively identifying client requirements

. Sales optimisation of product portfolio

1988 to 1991 Home Improvements & Insulation Consultant

Abbey Home Services

Achieved promotion to Team Manager with 10 direct reports, Main

Responsibilities included:

. Selling Insulation products to Local Authorities

. Communicating with customers on all aspects of home improvements (i.e.

insulation/double glazing/kitchens/conservatories)

. People management including training, support and mentoring

1987 to 1988 Cellular Sales Executive

Midland Communications

Main responsibilities included:

. Responsible for Merseyside and adjoining counties

. Dealing solely with end-users - opening up a substantial number of

major accounts

. Offered a competitive after-sales service through customer dedication

1985 to 1987 Sales Manager/Dealer Support Manager

Latchboard Communications

Commenced employment as Cellular Sales Consultant and achieved promotion to

Sales Manager, main responsibilities included:

. Developed Northern Office into a highly successful business

. Recruitment of 60 dealers

. Regularly achieved 97% activation per month

. Responsible for all aspects of mobile communications including Radio

Pagers/in car and portable phones/fax machines/band 3 radio equipment

. Offered extensive sales and after sales service

. Organised all company exhibitions

PROFESSIONAL QUALIFICATIONS

. Heatas Registered

FORMAL EDUCATION

O'Levels - English/Mathematics/History/Geography/Home Economics

PERSONAL

Driving License: Hold a full UK Car License

Interests: Cookery, Yoga, eating out and travelling

Personal Skills: Computer Literate (currently attending courses whilst out

of employment) / Competitive / Exceptional inter-

personal skills / sales expertise / team-player but

able to work on own initiative / excellent customer

service skills / negotiation skills / honesty &

integrity

REFERENCES

Details available upon request

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