ROBERT BEHM **** East **th Street, Apt *H Brooklyn, New

York 11229

Cell: 347-***-**** Email:

acdsnk@r.postjobfree.com

Objective: To obtain a position within a company, or organization, which

enables me help it grow by engaging with prospective members, industry

peers, and the community at large.

Experience:

SCO Family of Services 01/ 2013 -

10/ 2013

Housing Specialist -Hurricane Sandy Relief

. Met with victims of hurricane sandy in hotels throughout Brooklyn &

Queens to assist displaced residents, and help them find new

communities to move to.

. Assessed their needs, and helped them register for government

assistance and resources.

. Met with the victims on a weekly basis to help them transition thru

the various phases of the project.

. Provided clients with resources to help them find new apartments, and

documented their efforts.

. Submitted weekly reports via progress notes on all achievements and

challenges.

. Conducted site inspections of people's homes and new apartments.

. Held exit interviews and documented the client's transition from the

hotels to their new homes.

Affinity Health Plan, Bronx, New York 4/2006

- 8/2011

Marketing Support Services (8/2009 - 8/2011)

. Screened inbound calls to determine eligibility for free or low cost

health coverage provided by New York State, based on guidelines set by

the NYS Department of health

. Processed information and created accounts on the computer using

proprietary software

. applications; transferred clients to marketing representatives in the

field, in order to complete the process.

. Followed up with marketing field representatives to ensure successful

enrollment of client.

Field Coordinator 4/2006 -

8/2009

. Reported directly to regional director; followed up with field staff

to ensure that referrals from

. the company's call center were serviced properly, thus maximizing the

organization's

. marketing efforts. Investigated complaints, resolved issues and

reported results to marketing director on a weekly basis.

. Submitted weekly reports on enrollment data to the marketing director;

analyzed the efforts of marketing materials, email, outreach, and

online information to communicate message to potential customers.

. Attended community meetings with other community based organizations,

acting as a liaison; made presentations at these community meetings,

explaining the benefits of the health plan.

. Assisted regional director of marketing as needed with special

projects.

Cingular Wireless, Brooklyn/Queens, New York 7/2000

- 6/2005

Retail Division, Communications Specialist

. Sales of wireless plans, equipment, accessories, and features;

assisted customers with technical issues with equipment and service

until the issues were resolved; used proprietary software to expedite

work flow

Licensed Real Estate Positions:

C. J. Equity Real Estate, Brooklyn, New York 5/1998

- 7/2000

Associate Broker, Commercial Real Estate Division

Debra Lee Charatan Realty, New York, New York

8/1995 - 5/1998

Associate Broker

. Sold commercial investment properties; canvassed for sellers and

buyers; showed properties, negotiated terms and conditions; worked

with sellers, buyers, attorneys, mortgage, and title companies (values

of $500,000 and $5,500,000)

Education: ACS Computer Institute, Queens, New York

9/2000-12/2000

Courses: A+, Network + Computer Repair

Computer Skills: Microsoft Word, Basic Excel, Outlook, PowerPoint ; Facets;

Maximizer; Citrix; Siebel Systems CRM

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