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Manager Customer Service

Location:
Mcallen, TX
Posted:
April 21, 2014

Contact this candidate

Resume:

LAURA A. SUAREZ

*** *. ******** # *

Edinburg, Texas 78539

Phone 832-***-****

Email: acdsmk@r.postjobfree.com

I am a smart bilingual individual who is hard working and willing to learn the position’s duties and

responsibilities that entail for a medical biller if given the opportunity.

Education: Mcallen Memorial High School High School Diploma

Mcallen, Texas 78501

Texas State Technical Institute Associates Degree in Dental Lab

Tech

Employment: Mary Kay Independent Consultant January 2006 and current

Online Orders and Purchases

Product Delivery

Collections/ Deposits

Record Keeping/ Marketing

Customer Service

Dr. Monzer Yazji, MD and Associates March 2013 to Present

Edinburg, Texas 78539

Phone 956-***-****

Medical Billing /Collections Specialist:

Complete daily billing process and ensure successful transfers,review and correct all

claims returned by clearinghouse and internal edits, follow-up and investigate billing

errors,work various system reports to ensure accurate classification of accounts, follow up

submitted claims, pending,processing paid etc.

File appeals on denied claims and follow up as necessary through appeal resolution.

Manage and maintain outstanding patient balances to ensure accurate reporting of

account receivable,submit refund requests as necessary

Pg 2.

Resume

Laura A. Suarez

Neurology Office June 2006 to Feb 2013

Houston, Texas

Ph# 713-***-****

Medical Billing/ Collection Specialist:

Consistently and diligently posted hospital and office charges, post office and mail

payments. Follow up on private collections,process end of day and electronic submission.

Demonstrated proficiency in working on claim denials, send monthly statements and

process end of month and end of year. Great patient etiquette and phone ethics. Work

well under pressure.

Concentric Receivables Management: June 2003 to May 2006

Houston,Texas

Phone 713-***-****

Collection Specialist:

Work past due medical accounts from Bentaub Hospital and Harris County Hospital. Made

more than 100 calls a day,worked diligently with patients with medical insurance and with

private pay accounts. Great patient relations and work well under pressure, meet monthly

collection quotas.

Woman’s Healthcare Center of Houston May 1998 to June 2003

Houston,Texas

Phone 713-***-****

Medical Biller / Collector:

Mail out monthly statements, follow up on medical Insurance claims. Processed denial

claims and worked with patients by making monthly arrangements on private accounts.

Post payments and office charges, assisted the front desk,verified insurance benefits and

eligibility. Pull end of day and end of month reports for the Dr.

Skills: Typing (70 wpm), answering telephones, Good Communication Skills, personal computer

Knowledge, multi-task. Medical manager software, Syntergy, Pcn,Sage .E-clinical.

References: Gloria Rivera 956-***-**** Billing Supervisor

Rosie Pena 713-***-**** Collection Manager

Blas Garcia 713-***-**** Collection Manager



Contact this candidate