Sabrina Spencer

*** ******* ****

Jacksonville, Arkansas 72076

478-***-****

acds9j@r.postjobfree.com

Data Entry Operator

Excellent Customer Service Major: Computer & Information Science BS Organizational Skills

Perform routine clerical and administrative functions such as transcribing important documents,

scheduling appointments, organizing and maintaining paper and electronic files, or providing information

to consumers.

AREAS OF STRENGTH

*Excellent Communication*

*Customer Service*

*10-Key Data Entry*

*Typing/Word Processing*

*Transcription*

PROFESSIONAL EXPERIENCE

Electronic Banking Rep II

Extensive phone, billing and PC experience. Articulate clearly over telephone to policyholders, financial

institutions, and internal customers during inbound and outbound calls. Handle automatic payment

requests as well as provide information to consumers. Answer telephone, direct calls, and take messages.

Word Processor I (Transcriptionist)/Payment Recovery Typist I/Claims File Clerk

Transcribe important documents such as affidavits, attorney dictation, and medical payment forms.

Operate dictating machines. Maintain and update filing, inventory, mailing, and database systems, either

manually or using computer. Communicate with customers, employees, and other individuals to answer

questions, disseminate or explain information, and address complaints.

Data Entry Operator

Responsible for computer input and error correction for new business, endorsements, and renewals.

Access operations using information display system (CRT). Access statistical and certain accounting

information. Answer telephone, direct calls, and take messages.

Fast Food Leader/Assistant Manager

Train workers in food preparation and in service, sanitation, and safety procedures. Compile and balance

cash receipts at the end of the day or shift. Perform various financial activities such as cash handling,

deposit preparation, and payroll. Supervise and participate in kitchen and dining area cleaning activities.

Resolve customer complaints regarding food service. Control inventories of food, equipment, and report

shortages to designated personnel.

WORK EXPERIENCE

● Geico, Electronic Banking Rep II/Word Processor I, Macon, Georgia October 1997 to March

2011

● Coliseum Medical Center, Biomedical Electronics Tech Intern, Macon, Georgia April to June 2008

● Southern Trust Insurance Co., Data Entry Operator, Macon, Georgia January 1995 to February 1997

● Wendy’s, Team Leader/Assistant Manager, Macon, Georgia June 1989 to July 1994

EDUCATION

● University of Maryland University College – Computer & Information Science BS (December 2013)

● Central Georgia Technical College – Associate Degrees in Electronics Technology (June 2009) and

Microcomputer Specialist (June 2002), Certified Biomedical Electronic Technician (June 2009)

● Southeast High School – High School Diploma (June 1990)

References upon Request

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