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Administrative Assistant Customer Service

Location:
Stafford, TX
Posted:
April 22, 2014

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Resume:

ZOE URENA

***** ******** **. ***. ****

Houston TX. 77072

516-***-****

acds9a@r.postjobfree.com

Professional Summary

. A highly organized and detail-oriented Administrative assistant able

to prioritize and complete multitask and follow through to achieve

project goals.

. An independent and self-motivated professional with excellent research

and writing skills who goes above and beyond basic administrative

tasks; able to grow positive relationships with clients and colleagues

at all organization levels.

. Computer skills include: MS Word, Excel, PowerPoint, Outlook, Internet

and Microsoft system applications.

. Bilingual English-Spanish.

Professional Experience

Zimcy Catering

February 2006 - January 2014

Assistant Manager Lynbrook NY

. Family own business, expert in planning and organizing special events.

. Positively engaged with customers and prospect clients, offering menu

information and budget projection, providing suggestions for event

planning and showing genuine appreciation for client business.

. Assisted customers in placing special orders for large-scale events

such as weddings and birthday parties.

. Provided superior administrative support to general management,

including correspondence, legal documents, financial management,

events/ logistics coordination, communication and policy compliance,

and problem resolution.

Shulamith School for girl

September 2009 - December 2012

Administrative Assistant Cedarhurst NY

. Managed office supplies, office budget, vendors and office

organization.

. Updated and maintained school calendar, completely re-organized

Executive and financial libraries and assisted managers with special

projects as needed.

. Directed guests and routed deliveries and courier services.

. Opened and properly distributed incoming mail.

. Helped distribute employee notices and mail around the office.

Temple Sinai of long island

April 2004 to September 2005

Administrative Assistant Lawrence NY

. Creating highly effective organizational and filing systems including

database.

. Coordinated preparation and timely dissemination of company reports

and slide presentations for board meetings.

. Produced high quality printed material in a timely and efficient

manner.

. Multi-tasked to keep all assigned projects running effectively and

efficiently.

. Prepared instruction materials including copying, construction of

bulletin boards, grading work and setting up work areas.

. Organized envelopes, postage and mail correspondence for all clients.

Better Home Health Care

October 2001 to December 2003

Home Health Assistant Rockville Centre NY

. Delivered in-home care to disabled children and adults.

. Ensured safety and well-being of patients.

. Assisted patients with bathing, dressing, and hygiene and grooming.

. Completed daily living tasks to enhance the quality of life of

elderly patients.

. Partnered with team of registered nurses to achieve overall

well-being of all patients.

Key Skills

Passion for customer Passion for customer Hospitality industry

satisfaction. satisfaction. background.

Project planning. Records Management. Catering background.

Highly motivated Meeting & Event Planning. Party planning.

self-starter. Inventory Management. Bilingual in English and

Accurate and detailed. Excellent customer service.

Report & Document Spanish at 100%

Preparation.

Education

Lincoln academy Better home health Empire beauty school

High School Diploma. HHA training:

Home health assistance NY license

Houston, TX cosmetology:

cosmetology.

References Available Upon Request



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