Summary of Qualifications

** ***** **************, ***** ********* & Management in Corporate America

related to Executive/Corporate business strategies and initiatives,

Staffing, Human Resources, training & development. In depth experience in

supporting advising, and collaboration on initiatives for the office of the

Chairmen/CEO, information technology, Administrative Operations, Sales and

corporate infrastructure lines of business. Actively partner with senior

business leaders to provide strategic, consultative, and operational

support on HR issues. Skilled at building high performing teams with

senior managers and executives through performance management, succession

planning, talent acquisition, and training & development.

Education

2005 - 2006 University if Phoenix IL-Chicago General education

and Business Management courses completed

2004 - 2005 Devry University IL-Chicago Business

Management and General Education courses completed

1986 - 1987 Triton College IL-River Grove

Business/Employment Law courses completed

1992 - 1993 Insurance School of America IL-Chicago INS 21, ARM, Benefits

PROFESSIONAL MEMBERSHIPS

IAAP - International Association of Administrative Professionals (Member-At-

Large)

SHRM -Society of Human Resources Management (Diversity Committee)

NAAAHR - National Association African in American Human Resources -

(External Affairs)

Skills

Project Management, Testing& Evaluation, Concur, OrgPlus6, Netsuite,

Salesforce, Data Analysis, Write SOP's, P&L, WordPerfect, Goldmine, MS

Office Suite (Word, Excel, Outlook, PowerPoint, Publisher, Project, Visio,

Access), Lotus Notes, LAN, Paradox, Data Entry, Customer Service, Call

Center, Event Coordination, HRIS, SAP, PeopleSoft, Hire.com, Benefits

Administration, Travel Logistics, Scheduling, Presentation Skills, Self-

Confidence, Meeting Management, Client Relationships, Written, Process

Improvement, Creative Writing Skills, Video Conferencing, Recruitment,

Etiquette/Image Consulting, 10 key Encoding,, Training, Development &

Management

Professional Experience

Corporate Office Manager & Executive Assistant to Group President & CFO/

President & CEO of NA

Mycom, Roswell, GA ~ November 2012 - Present

Provide executive administrative support to Mycom NA President & CEO by

maintaining both electronic and paper records, tracking information,

preparing reports, coordinating onsite and offsite meetings, workflow

coordination and organizational administration. Provide directive relative

organizational planning, compliance and project management. Responsible

for coordination of all functions and activities in the Office of Mycom

Group President & CFO. Responsible for Board of Directors activities,

investor relations, contract administration, multinational regulatory

oversight, managing executive calendar and travel schedules, preparation of

business presentations, developing commercial proposals, meeting and event

planning and general executive and marketing support.

Sr. Executive Administrative Assistant & Administrative Supervisor

Invensys Controls, Carol Stream, IL ~ October 2007- March 2013

Provide executive administrative support to the CEO by maintaining both

electronic and paper records, tracking information, preparing reports,

coordinating onsite and offsite meetings, workflow coordination and

organizational administration. Manage secretarial staff including special

projects assignments and workflow, staffing levels performance reviews,

recruiting, orientation, timesheets and attendance records. Assist the

Board of Directors in completing their work; as effectively and efficiently

as possible according to policy, goals, and strategic plans of the

organization. This includes scheduling, record keeping, updating bylaws,

coordination of orientation and continuing education, along with additional

support activities as requested by the CEO, executive staff and/or the

board.

Secretarial Manager

E-Mage Factor, Chicago, IL - January 1991- October 2007

Supervise, train, develop and mentor general, legal, and executive

administrative and facility support staff. Provide executive administrative

support to C level Officers; prepare and maintain confidential records.

Develop, implement and monitor performance evaluations and improvement

plans (emphasis on professional growth a propos to personal goals) In

absence of executives, ensure that request for action or information are

relayed and executed Interpret requests, implement action to provide timely

response and determine whether the CEO should be notified of important or

emergency matters.

Executive Administrative Support

Calendar Management

. Conduct daily calendar management, Management of CEO's inbox

. Independently review CEO's daily schedule and proactively prepare meeting

materials, reminders, and follow-ups, as needed. With CEO's approval

exercise full authority of the CEO as required

. Independently manage alignment of calendar to CEO, and executive

leadership team priorities

Travel Planning

. Conduct complex (multi-city, multi-country) domestic and international

trip planning

. Coordinate domestic and international travel arrangements, including

working with colleagues in global offices to set up travel and meeting

details

. Complete and coordinate travel logistics and itineraries for all CEO and

VP of Business development and VP of Operations travel (e.g., book plane

tickets, make car and hotel reservations, create daily trip itineraries,

prepare directions)

Meeting Logistics and Support (External client meetings and internal team

meetings)

. Attend staff/board/committee meetings, take minutes, and keep an accurate

record of the action items and business conducted. Make preparations for

and assist management in organizing conferences and other pertinent

meetings for President/CEO and board members.

. Complete end-to-end meeting reservations for internal meetings (e.g.,

schedule meeting, send Outlook planner, reserve and set up meeting room

and accompanying technology, make copies)

. Schedule and set up meetings with external vendors and clients

. Work with Executive Assistants for firm's corporate leadership team and

senior management to schedule meetings

Budget and Expense Report Support

. Complete expenses for CEO and VP's; Basic assistance with Executive and

team travel budgeting process

. Maintain and meet the Office of the CEO and/or board's budget, processing

expenses, and disbursing funds when authorized by the CEO, board

chairperson, or board vice chairperson.

Other admin responsibilities

. Update executive biography and external meeting collateral

. Transcribe and format Power Point presentations, memos, letters, emails,

etc.

. Provide training and coaching to Administrative and leadership team and

other practice contacts on how to use video conference and Go-To Meeting

and solve issues real time

. Set in motion development, coordination, and communication of corporate

business strategies and initiatives.

. Write speeches, retrieve voice messages, create presentations,

spreadsheets etc., and liaison with Communications, Human Resources and

Legal as necessary.

. Identify, select and assign project team members selected to address a

business issues and provide the directives, schedules and deliverables.

Act as key conduit for the CEO as deemed appropriate.

. Collaborate with Office of the Chairman Executive Assistant's to handle

administration issues and corporate operating guidelines, SOP's and other

issues.

. Support the executive leadership team, visiting executives, board of

directors and direct reports to the CEO for meeting agendas, minutes and

action items.

. Provide Administrative Management support to leadership and

administrative team

Board of Director & Project Management

Responsible for Board of Directors activities, investor relations, contract

administration, multinational regulatory oversight, managing executive

calendar and travel schedules, preparation of business presentations,

developing commercial proposals, meeting and event planning and general

executive and marketing support.

. Manage Board of Directors communication and activities, which include

organizing programs, events, meeting and conferences. Coordination

detailed travel plans and itineraries, compiling travel related

documents. Composing and preparing confidential correspondence, reports,

other complex documents.

. Responsible for reviewing and modifying non-disclosure agreements,

teaming agreements, partnership agreements, master service agreements,

real estate leases and commercial contracts. Contract development,

administration, tracking, analysis, as well as preparing and distributing

reports.

. Assist in business development and executives in developing and preparing

commercial proposals

. Develop working relationships with colleagues in offices in the USA and

overseas throughout organization and across all subsidiaries and

departments.

. Manage Presidents calendar and schedule appointments. Perform complex and

confidential functions including written correspondence.

. Render Project Management principles, methodologies, and tools as well

as industry-leading standards for project and process management. Utilize

experience in strategic management, change management, operational

excellence to oversee Project Managers in the field. Assist in training

by sharing working knowledge of various IT packages and tools ie.:

Microsoft Office, project management tools, reporting tools,

database management tools

Accounting and Budgeting

. Provide input to development of annual operating budget. Review actual

expenses monthly and submit variance explanations.

. Minimize controllable office costs when possible. Code, process and

approve vendor invoices on a regular basis.

. Capture all client costs to the extent possible, entering in a timely

manner into Elite

. Process escrow checks and bank deposits, according to the Firms policy

Facility and Office Operations

. Serve as liaison to building management/landlord. Remain knowledgeable

about lease terms/conditions.

. Oversee/manage space planning on remodels, build-out, space expansion or

employee moves. Coordinate any temporary space needs. Oversee daily

administration related to office access, including issuing, tracking and

cancelling security cards and parking

. Ensure health/safety/evacuation plans for assigned office are

thoughtfully prepared, updated as necessary and communicated to office

personnel

Travel Management

. Oversee daily operations of corporate travel program; first point of

contact for all employee inquiries and issues.

. Provide strategic vision, develop and implement travel initiatives that

reduce travel costs and improve the overall travel experience for Mycom

travelers.

. Assist with sourcing, negotiating, documenting and managing enterprise

agreements with major travel vendors that provide the best overall value

to Mycom. Perform spend analysis including savings forecasting and

tracking.

. Establish global policy compliance reporting in support of the company's

objectives and policies and assist with the development, upkeep and

distribution of travel management reports throughout Mycom.

. Ensure all purchases are within policy, contract, and are TL9000/SOX

compliant.

Vendor/Contracts Management

Requirements Gathering, Sourcing, and Planning

. Review Vendor Proposals (RFPs, etc) for business risks, including

financial, performance related, indemnification, export, reputational,

and other risks to be mitigated.

. Conduct appropriate internal due diligence to ensure that negotiation

objectives are identified and a sound negotiation strategy is

formulated to meet those objectives

Effectively Negotiate Legal and Commercial Terms

. Serving as lead contact for all phases of the procurement (Corporate

level) process.

. Understand and execute the appropriate use of standard forms and

templates.

. Lead negotiations on behalf of internal business unit stakeholders,

including copyrights, trademarks and trade secrets and/or acquiring IT

and Non-IT goods and services from external service providers.

. Review, draft, edit and negotiate contractual terms and conditions

with external customers.

Continuous Improvement

. Actively participating in Global Procurement initiatives (e g.,

supplier base consolidation, business process improvements and cost

reduction initiatives)

. Identifying process improvements to maximize internal and external

customer satisfaction

Management of Administrative Staff

. Supervise administrative employees, including legal secretaries,

executive assistants, sr. administrative assistants, receptionist and

other office support staff.

. Schedule coverage and arrange back-up for other administrative roles and

direct employees in their tasks.

. Monitor annual leave usage and approve requests.

. Manage the performance of secretarial and administrative staff. Ensure

staff maintains appropriate skill levels to adequately perform their job

responsibilities.

. Counsel employees with performance issues; work with Regional Office

Administrator and HR to determine if disciplinary action is necessary and

implement as needed

. Serve as national representative to communicate with senior management

and other departments in a timely, reliable and accurate manner, any

pertinent information on personnel, operational and financial matters

Human Resources

. Serve as contact for office personnel regarding general HR questions such

as policy application, processes and programs. Answer requests for basic

information regarding benefits, compensation, recruiting or training

issues. Provide support to all personnel in location as needed

. Coordinate and conduct new hire orientation. Distribute necessary new

hire paperwork and ensure such is completed and forwarded to HR by the

necessary deadlines. Assign personnel to workstations, offices, support

staff, etc.

. Ensure necessary equipment is set up (computer, access card, phone,

parking access, business cards, name plates, etc.)

. Communicate and administer personnel changes via firms HRIS/NetSuite/Red

Carpet/OpenHire system(s). As appropriate, complete personnel change

notices for transactions. Notify HR of pending staff or attorney

separations

Reference Available Upon Request[pic]

K. Satu Murchison

2

K. Satu Murchison

2

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