WILLIAM J. SHAW

#** – *** Ormond Drive, Oshawa Ontario, L1S 1J1

P - 289-***-****

Objective: Seeking a customer service position in retail sales

Summary of Strengths:

Experience working in a customer service role in a grocery retail establishment

Love working with the public; can effectively and professionally deal with customers

Independent and innovative employee who can resolve problems

Proven ability to be a creative, high energy, customer oriented team player

Dependable employee, willing and able to fill in for others when necessary

Great team player who gets along well with co-workers and supervisors

Demonstrated skills in developing and maintaining positive consumer relations, and providing and overall

excellent customer service experience

Work Experience:

Music Production & Recording, Soundstream Multimedia

Music Production, Vocal Recording

Beat Production, Mixing/Mastering

Product Demonstrator, Epernay Promotional Co

In Store Demonstrations

Food and Beverage Trade Shows

Masonry Worker, Unique Restorations

Restoration & balcony repair

Forming, painting and ensured quality control

Maintained clean work environment

Cable/Internet Installer, Intek Communications

Installed cable & internet services for clients in the Durham Region

Serviced and completed cable jobs in a prompt & efficient manner

Provided interactive customer service and house sales

Warehouse Assembler, Rockcliff Recreational Products

Seasonal pool siding assembly

Grocery Clerk and Cashier, Food Basics

Day time cashier in a very busy store

Night time grocery clerk cleaning and maintaining stock

Property and Maintenance, John Laskey Contracting

Landscaping and maintenance for small and large residential/industrial contracts

Volunteer Work:

Unity in the Community - Oshawa, Ontario Program and Event Coordinator

Soundstream Multimedia - Oshawa, Ontario Music Production & Recording

Sunrise griddle – Bowmanville, Ontario Kitchen Aid

Training and Certifications:

Trained in W.H.M.I.S., quality controlled and Hygiene maintenance - 2010

Basic fall protection training & safety work course completed - 2010

Trained in order picking, and received pallet truck license - 2010

Self-Employment Program Region of Durham 2011

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