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Customer Service Manager

Location:
Conyers, GA
Posted:
April 22, 2014

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Resume:

Dominique Robinson

****C Allen Circle SW

Conyers, GA 30012

678-***-****

Objective:

Seeking a position that will benefit from my customer service and sales experience,

positive interaction skills where my years of experience can improve the customer

satisfaction. I Have over 7 years of great customer service skills in the retail and sales

industry. I am very attentive and a quick learner seeking part or full time employment.

Key Skills:

.Customer Service Excellence .Retail Store Operation .Great Communication Skills

.Inventory Management .Sales .Recruiting .Capacities to source, screen, and select

candidates based upon strategic qualification criteria .Abilities to conduct interviews,

train interviewers, and facilitate decision-making regarding offers .Knowledge of

Microsoft Suites Software .Type 34 wpm .Detail Oriented .Hard Working .Dedicated

Employer: Class A Recruiting

Title: Driver Recruiter

Responsibilities: Posting 25 or more ads a week of truck driver job vacancies and notify

the eligible drivers that qualify. Inform job applicants whether they have acceptance or

rejection of employment. Visit truck driving schools, truck stops, etc to gain exposure of

the jobs that I have available. I'm also responsible for communicating with, qualifying,

and inviting drivers to orientation. Taking on complete ownership of my candidates from

first contact through orientation and on-boarding.

Date Started: 10/14/2014

Present

Owner: Daniel Alexander

Phone number: 773-***-****

Employer: TER Consulting

Title: Virtual Recruiter

Responsibilities: Place ads on various job boards for online customer service and retail

position. I sourced through resumes. Called, screened, and qualified applicants for these

Customer service and retail jobs before sending their resume and information to the

hiring managers of these companies.

Date Started: 08/2013

Date Ended: 10/14/2013

Reason for leaving: Found a better recruiting opportunity.

Telephone number: 617-***-****

Owner: Thomas Romano

Employer:

Montestaffing

Title: Virtual Recruiter

Responsibilities: Finding applicants resumes that matches what my employers are

looking for. Contact possible candidates by email and by phone about the position and

interview them with questions related to the position and see if their experience matches

what the employer is looking for. I also send the resumes to my manager who sends them

to the employer. I keep in contact with my candidates informing them on the status of

their resume along with the interview process of that company. So far I have placed

people for jobs in a few industries such as healthcare, engineering, contract administrator,

and mechanical industry

Date started: 12/21/2013

Date Ended: 10/2013

Reason for leaving: Wanting to work with a more reputable company. With a quicker

commissions payout for finding potential employees

Telephone number: 469-***-****

Supervisor: Amber Barfield

Employer:

Helios Media

Title: Education/admission Rep

Responsibilities: Talking to potential leads over a headset on a predictable dialer about

furthering their education and getting there information for the schools to call them.

Date Started: 12/14/2012

Date Ended: 05/19/2013

Reason for leaving: Medical reasons

Contacting Webpage: www.heiosmedia.info

Supervisor name: Laura Crotty

Employer:

Walgreens

Title: Cashier/ photo technician

Responsibilities: Running the cash register and taking care of customer's photos.

Date Started: 08/2008

Date ended: 06/2012

Reason for leaving: Medical Related

Telephone number: 770-***-****

Store manager: Matthew Phillips

Employer:

Churches Chicken

Title: Cashier

Responsibilities: Running the cash register and taking care of cstomer's orders.

Date Started: 02/2008

Date ended: 08/2008

Reason for leaving: Accepted another job

Telephone number: 770-***-****

General manager: Pam Cobb

Employer:

Winn- dixie

Title: cashier

Responsibilities: Giving great customer service and running the cash register.

Date started: 02/2007

Date ended: 07/2007

Reason for leaving: Moved to georgia

Telephone number: 561-***-****

Shift Supervisor: Donna Ortiz

Employer:

CarvingStation

Title: Cashier/ Hostess/waitress

Responsibilities: Seating customers to their tables and running the cashier. I also

waitressed when someone called out.

Date started: 01/2006

Date ended: 11/2006

Telephone number: 561-***-****

Owner: Mr. Spiros

EDUCATION:

School: Newton County High School – High School Diploma

School: Metro Medical Training Center- Dialysis Technician



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