Priya Sharma

***, *** ****** ****,

Brampton, Ontario L6Y 3S8

Tel: Home 905-***-****

Email: acdry3@r.postjobfree.com

Objective:

Seeking a position within the organization where I can utilize my strong

Management and Software Quality Assurance skills combined with exceptional

organizational skills as well as my varied IT technical background skills.

Summary:

. Over 9 years experience in Software Quality Assurance - Inspections;

risk management, requirements reviews, software metrics, quality and

test plans, test designs and cases; Change control and configuration

management.

. Developed software quality plans, test design specifications and test

cases for Internet-based business applications.

. Designed test plans for applications and services in Unix, Linux and

Windows server platforms.

. Lead and coordinated testing in software project implementations,

including development of test plans, resource allocation and

requirements management.

. Familiar with most QA tools Load runner, Win runner, QTP and network

latency testing tools.

Technical Skills:

Databases/ERP/CRM : Oracle DB Server 11g, MS-SQL Server,

Oracle ERP

Productivity Tools : MS-Office, MS Project, PowerPoint, and

Visio.

Operating Systems : Unix, Linux, Aix, Windows 2003/2008

Servers.

QA Tools : Loadrunner, Winrunner, Quick Test Pro, Mercury

Quality Centre.

Performance Test : Networks, Load Balancing, Servers and

Applications

Application: BASEL (Banks).

Work Experience:

QA MANAGER

Aithent Technologies Canada & NY, USA.

March 2012 - Current

. Provide strong leadership, people management and train a team of

IT Business Analysts, developers and Solutions Designers for

developing a framework for Quality Assurance policies and

procedures.

. Train employees in implementing all QA standards

. Provide technical leadership and guidance. Work closely with

business partners to help develop business concepts, understand

their needs and deliver solutions

. Ensure delivery against QA department goals and objectives;

coordinating overall quality assurance schedule working with on

US Transit project,Texas US

.

Contd... 2/-

Priya Sharma

-2-

IT Test & QA Manager March 2011 - March

2012

TD Bank Financial Group,Mississauga.

Accountabilities and Deliverables:

. Support a work environment that promotes customer service,

quality, innovation and team work.

. Work closely with business partners to help develop business

concepts, understand their IT needs and lead the team to propose

and deliver solutions.

. Perform resource management and financial forecasting

activities. Work with offshore team in India on different time

zones through project execution and completion.

. Identify and implement process improvements that will improve

quality, efficiency and reduce manual intervention.

. Responsible for strategic direction and ownership of

applications, as well as development of a strategic application

roadmap.

. Assist with technical activities including functional design and

performance as well as with planning activities including

capacity and resource forecasting

. Accountable for release coordination between Project Managers

and change governance.

Sr. QA Lead & Manager Sep

2009 - Feb 2011

Direct Energy, Toronto Canada & Texas USA.

Accountabilities and Deliverables:

. Reporting to VP& Director of QA and Operations in Texas USA,

provided technical leadership and guidance to achieve QA

department goals and objectives visiting Texas frequently.

. Worked with offshore team in India and setup offshore software

development hub in India.

. Implement ongoing quality improvement processes working with

inter-departments.

. Manage the planning and execution of testing efforts, including

all associated resources to meet committed delivery dates.

. Work with project managers to develop project schedules and

resource allocation models for QA projects.

. Manage and respond to software quality assurance issues with

related groups such as development, integration and User

acceptance testing in

Contd.3/-

-3-

Priya Sharma

SR QA Lead Nov 2008 -

March 2009

BMO Financial Group, Toronto.

Accountabilities and Deliverables:

. Lead and co-ordinate effectively QA activities: environments,

resources, deliverables and ensure successful implementation

via QA processes, monitoring of QA output and deliverables,

planning checklists, contingency & security.

. Review and inspect the QA deliverables like Test Plan, Test

Strategy, Test Design, Test Cases.

. Performance tuning of SQL queries for test cases. Used load

runner for testing.

. Provide timely and accurate status reports

Sr. QA ANALYST Oct 2007 -

June 2008

Oracle Corporation (Eloqua), Toronto.

Accountabilities and Deliverables:

. Apply test methodology, engineering and product knowledge in the

design of tests and testing strategies.

. Define and track quality assurance metrics such as defect densities

and open defect counts.

. Communicate significant issues or developments identified during

quality assurance activities.

. Work closely with development and development Leads to ensure QA Team

has visibility on new features and defects are currently being

processed.

. Work closely with PM's, Development and Development Leads to share and

communicate Test Designs and high level testing scenarios.

. Mentor offshore resources in India on load runner from performance

testing, regression and bug reviews

Technical environment: .net, Visual Basic.

QA SPECIALIST (Contract) June

2007 - Aug 2007

Genworth Financials, Oakville

Accountabilities and Deliverables:

. Assist in preparation and set up of test data, test environment.

. Design and prioritize test cases based on use cases or application

functional requirements.

. Execute all assigned test cases/automated test.

. Report defects effectively so they can be reproduced accurately and

quickly.

. Functional working knowledge of the Application Testing.

. Execute regression testing of existing defects on previous software

builds. Create and communicate interim testing status.

Contd.4/-

-4- Priya

Sharma

Technical environment: Oracle, Java.

QA ANALYST (Contract) Feb 2007 - Apr

2007

Client - CIBC, Toronto

Accountabilities and Deliverables:

. Perform system integration testing for COINS. Application.

1. Create test cases and load them into Mercury Quality Centre.

2. Review and run test scripts and log variances in Test Director.

3. Use automated tool Quick Test Pro for regression testing

Technical environment: Mercury Quality Center

Onsite Sr. QA Lead & Manager Jan 2005 -

Dec 2006

Aithent Canada Inc. (Client - CIBC, Toronto)

Accountabilities and Deliverables:

. Co-ordinate and manage QA team members at client site. Resource

planning, monitor, distribute work.

. Ensure Quality Assurance on all software development work for initiated

projects.

4. Create unit test plans for testers including regression test plans.

5. Review and improve deployed processes to meet CMMI standards.

6. Provide Budget and costing for testing and process improvement efforts

Technical environment: .net, j2ee, UNIX, winrunner, test director, sql for

oracle, data staging, ETL.

BASEL Project development initiative.

QA ANALYST (Contract) Sep

2004 - Dec 2004

TD BANK FINANCIAL GROUP, Mississauga

Accountabilities and Deliverables:

. Conduct performance tests and system tests.

. Review test scripts and implement test scripts for performance and

load testing.

. Log test defects and analyze issues.

. Create scripts and run tests using Winrunner and Quick Testpro.

. Prepare test cases and test data.

Technical environment: quick test pro, test track pro, unix and sql for

sequel server.

SENIOR QA ANALYST (Contract) Apr 2004 -

Jul 2004

RESOLVE CORPORATION. (Client - SCOTIA BANK)

Resolve Corporation specializes in Business Process Outsourcing and

Marketing Support Services. Helps organizations in software development and

data processing services. Clients include major Banks and financial

institutions.

Contd.5/-

-5- Priya

Sharma

Accountabilities and Deliverables:

. Assess and determine high-level testing Level of Effort (scope,

approach, timing, duration, resources).

. Interact with clients (internal and external) to plan testing

activities.

. Single point of contact for all client Project & UAT efforts.

. Engage early in Project Life Cycle with Project Management.

. Resource planning, monitor/balance work queues.

. Review and approve Project Test Plans.

Technical environment: jira, junit, .net and sql for oracle.

QA ANALYST Jan 2003 -

Feb 2004

INFO POWER INTERNATIONAL INC.

InfoPower International Inc. is a leading provider of Innovative and

Flexible Enterprise Software Solutions generally focused on Small and

Medium Enterprises, although many large multi-billion dollar companies have

also benefited from implementing InfoPower 's Enterprise

Solutions.Enterprise solutions include ERP, CRM, Software development.

Accountabilities and Deliverables:

. Plan all resources and schedules for functional and performance QA

work for new and ongoing enterprise Internet-based ERP software

applications, CRM and other Application Software development

initiatives.

. Work with the project manager to produce Quality and supportable

software, by ensuring all appropriate areas of IS are aware of and

involved in the project. Execute manual and automated testing of J2EE-

based applications.

. Report bugs to developers and monitor applications to ensure

conformance to functional specification.

Technical environment: Win runner, Load runner, test director, Sql for

oracle, Windows XP.

EDUCATION: Preparing for PMP Designation.

Dec 2011 : PMP Course (Bay 3000 Corporate Education).

Jun 2010 : Sheridan College courses (CSQA/CSTE)

Jan 2001 : Diploma in E-Commerce.

(HTML, DHTML, VB, SQL, Java, Asp)

Feb 2000 : Client Server Computing Masters Course

KIORX Technologies.

May 1999 : B.COM (HONS)

Magadh University, India.

* * *

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