Nasir Jordan Square

(*** Bellevue Ave) Trenton, NJ 08618

Phone: 609-***-**** E-Mail: acdrw8@r.postjobfree.com

Objective

Seeking a challenging career that utilizes my skills in my area of competence and enriches my

knowledge, and gives me a chance to be part of a team that contributes towards the growth of the

organization, thereby yielding the twin benefits of job satisfaction and convenient professional growth

Experience

Wal-Mart/Asset Protection Associate January 2013 - present

Provide excellent service to customers while maintaining strict security.

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Ensure goods carried by customers are labeled appropriately to avoid any theft.

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Check the receipts of bulk or high value merchandise going out of the premises.

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Monitor the premises for any thefts and fraud activities.

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Ensure that no merchandise leaves the premises without payment.

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Develop in-depth knowledge of department operations and security systems.

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Respond promptly to alarms according to company guidelines.

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Identify and communicate any suspicious activity to Operations Manager.

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Investigate frauds and thefts as directed by the Manager.

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Implement safety and security programs for premises.

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Perform scanning and bag checking of all employees when they leave the building.

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Carry out daily security checks of the warehouse.

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Generate daily and weekly cargo loss reports and circulate to appropriate personnel.

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Monitor department operations everyday to check any violations of company polices regarding

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safety and property and personal hazards.

Report violations and incidents to Operations Manager to take corrective actions.

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Perform routine testing and maintenance of security systems and fire alarms.

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Wal-Mart/Warehouse/Dock Unloader August 2012 – January 2013

Unloaded and processed incoming merchandise

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Moved, stored and transferred merchandise

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Maintained stock in an ordered fashion on shelves or in correct locations

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Processed outbound shipments of inventory via UPS and commercial carrier

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Maintained a clean and safe condition of equipment and work area

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Adecco/Call Center Representative September 2011 – July 2011

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Answered to telephone complaints via scripts and procedures.

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Compiled information and resolved inquiries and logged customer calls.

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Confabulated regarding appropriate resolution options.

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Informed customers about services available and assessed customer needs.

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Ensured that excellent service was provided to customers.

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Communicated relevant customer feedback including requests to Manager on Duty.

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Education

Mercer County Community College September 2010 - present

Currently enrolled in the liberal arts program, seeking to pursue a degree in graphic design and

journalism.

Trenton Central High School September 2005 – June 2009

Graduated in top 20% of class, received High School Diploma.

Skills

Able to perform multiple tasks simultaneously

Profound ability to follow and accomplish instructions with minimal supervision

Skilled in climbing ladders to maintain upper storage

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Strong communication skills

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Excellent ability to adapt to difficult situations

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Detail oriented

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Capable problem solver

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Good organizational skills

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Working knowledge of visual basic

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Time and project management

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•Leadership skills

Certifications

• S.O.R.A. licensed officer (New Jersey)

Contact this candidate