Lisa A. Cosgriff

***** **** ****

Avon Lake, Ohio 44012

440-***-****

acdru1@r.postjobfree.com

Experienced professional is seeking employment with well established organization in the Cleveland area. Skills include strong

marketing and sales background with emphasis on rapport building. Candidate is very strictly organized with respect to time frames and

requirements.

PROFESSIONAL EXPERIENCE

Proficio Mortgage Ventures, LLC – 2012 to present

Senior HECM Loan Officer

Sales of Reverse Mortgage Programs at a mortgage call center with heavy focus on rapport building. Working with seniors to evaluate

and qualify specific needs programs. Counsel the borrower throughout the loan process. Collecting needed documents, and giving

instruction on counseling and appraisal. Schedule loan closings and review final documents and figures.

Spitzer Kia – Cleveland, Ohio 2010-2012

Sales Consultant

Meeting with customers to determine needs on new and used vehicles. Test driving and presentation of products and vehicle functions.

Negotiating terms for cash, purchase or lease of new and used vehicles. Evaluation of credit and collection of bank stipulations. Up

selling additional protection plans for vehicles.

Neopost/Halser - Cleveland, Ohio 2007-2009

Account Executive

Consultative Sales Representative for mail room equipment, software and services. Provided in depth study of current operations to

determine needs. Gave recommendation of proper equipment and software to increase productivity saving time and increasing DSO.

Certified in Siebel, Microsoft Office and Passport.

Gilbo Home Improvements, Inc. - Elyria, Ohio 1983-2006

General Manager

Full responsibility of all office functions, including data entry, payroll and benefits, contract preparation, customer relations and P & L

analysis. Coordinated job site staff scheduling as well as ordering and delivery of material. Worked with city officials to obtain licensing,

variances and permits. Recruited, screened and interviewed job candidates. Produced policy and procedure manuals as well as employee

standards and procedures for interaction with the customer. Developed presentation packages, which increased sales by 50%.

Represented company in networking organizations, home shows, fair booths and tabletop displays.

EDUCATION

Bachelor of Science in Psychology Cleveland State University Cleveland, Ohio

PROFESSIONAL ASSOCIATIONS

National Association of Women in Construction (2001 to 2005)

North Coast Building & Industry Association (1993 to 2005)

Remodelers Council (1993 to 2005)

Home Builders Association (1993 2005)

International Referral Network (2003 to Present)

North Coast Chamber of Commerce (2004 to 2005)

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