CHARLOTTE JENKINS

D.O.B: *th November ****

** ******** ********

Kempston, Bedford

Bedfordshire

MK42 8NL

Tel: 012**-****** Mobile: 077********

Email: acdrnd@r.postjobfree.com

Profile

I am a young ambitious woman who enjoys working hard and being independent. I am confident and

well-spoken which are two qualities that I found have helped me in both the workplace as well as my

education. I am reliable and very hardworking which is shown through my commitment to my job and my

role there as a Manager, and also my University commitments. I have always worked very efficiently around

University and have no trouble with time management or workload, in fact I very much enjoy keeping busy

and being able to earn money to support myself and help my family.

Work History

May 2008-Present:

Shift Manager

McDonalds

Bedford

I have worked for McDonalds for over five and a half years now. I started as a Crew Member

and worked my way up to a Crew Trainer after a year and a half and then to a Shift Manager

which I have been now for three and a half years. I am First Aid at Work qualified; and this

does not expire until September 2016. On becoming a Manager I completed the Management

Course which gave me a City & Guild’s A level in Shift Management.

My job role involves me working with both employees and customers on a daily basis and

representing the company at all times. I am very proud of my achievements and certificate for

excellent Customer Service. Hospitality and Customer Care are extremely important job

aspects to me personally as I am quite passionate about working one to one with

customers, and feel I excel most in this area. I am in charge of the training within my store which

is quite a big responsibility as we offer our employees an Apprenticeship program worth five

GCSE's in Catering and Hospitality. Other responsibilities I have within the store involve the

cash management, complaint handling, Health and Safety regulations and general

managerial duties within McDonalds such as running shifts. After six years working for the

company I now wish to widen my experience within the work industry, and feel a

change in career would benefit me greatly.

References

Fran Freer: Shift Manager

McDonalds Bedford Interchange

Race Meadows Way, Kempston

Bedfordshire, MK42 7AZ

Email: acdrnd@r.postjobfree.com.

Contact Number: 075********

Education

September 2011- Present:

University of Bedfordshire

Degree: Bachelor of Arts with Honours – English and Theatre Studies

I am currently in my final year and achieving an upper second class honours degree (2:1).

I wish to pursue my education further and study a Master’s Degree, this will be over one/two

days a week, therefore I wish to continue working around these days

September 2008- June 2011:

Bedford College

Two National Diploma’s at Level 3

National Diploma Level 3 in Public Services (Duration September 2008- June 2010).

Grade: PPP.

Access to Teaching Level 3 National Diploma (Duration September 2010- June 2011).

Passed with maximum credits at a Distinction Level.

September 2006- June 2008:

Hastingsbury Business and Enterprise College

As Level and GCSE’s

As Level: Drama – C

GCSE: English Language – B

GCSE: English Literature – B

GCSE: Math – C

GCSE: Science Double Award – CC

GCSE: Food Technology – B

GCSE: Physical Education – B

GCSE: Business and Communication Studies – C

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