Kathy Roberts

*** ** ****** ****

Home: 772-***-**** / Cell: 772-***-****

Port St. Lucie, Florida 34983

Email: acdrnb@r.postjobfree.com

PROFESSIONAL SUMMARY

Results driven BUSINESS TO BUSINESS CONSULTANT dedicated to improving sales

performance, developing new strategies, building and maintaining

relationships and generating innovative ideas and implementing them to

execution. Recognized for the ability to build and maintain continued sales

through knowledge, trust, perseverance and entrepreneurial skills with a

strong work ethic.

Business to Business solution-based and consultative Sales Professional in

the

service industry

Demonstrates competitive drive and determination

Highly motivated hunter to include networking and door to door prospecting

Exercises creativity and independent judgment in developing sales

Impeccable customer service skills by cultivating relationships with new

and

existing customers

Strategic sales planning and methodologies

Effectively and successfully manages multiple projects and tasks

Proficient in computer software programs including MS Office,

Salesforce.com and other contact management programs

Articulate in oral and written communications

Self starter with the ability to work independently however a team player

Persuasive

Adept at meeting quota

EXPERIENCES

STAPLES INC. - PEMBROKE PARK, FLORIDA 2012 -

2014

Staples, the leader in providing business solutions for business.

The responsibilities of a Business to Business Sales Consultant is to

qualify business accounts that meet the established criteria for all areas

of their business. Additionally to

effectively utilize the sales strategy and ensure the company meets revenue

and profit objectives through targeted prospecting of mid-size and large

accounts.

Business to Business Sales Consultant

Research, develop new customer base, contacts and or prospective leads

Create relationships with multi-level decision makers through phone, in

person, weekly mailer campaigns, and presentations

Work with a defined sales quota

Understand all areas of opportunities and needs with prospective client

Utilize consultative selling skills to determine customer needs

Manage all prospects, accounts and new clients in Salesforce.com

Follow up with customers monthly to guarantee success with program

Kathy M. Roberts

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COVERALL NORTH AMERICA - BOCA RATON, FLORIDA

2008 - 2012

Coverall North America is one of the largest janitorial companies in the

country. Coverall offers service contracts for commercial cleaning in

addition to special services for many types of businesses and industries.

Senior Sales Consultant

Develop and identify new business opportunities in a variety of territories

and secure annual service contracts.

Generate new leads either by prospecting, referrals, networking functions,

media sources

Revise presentations often to fit market segments with the goal of

increasing business

Complete time surveys, maintain and manage all new client base, generate

proposals

98% Self generated sales, closing ratio average 32% (industry standard

21%)

Consistently maintained and or exceeded quotas

Ranked in the top eight in sales in the company then promoted to Senior

Sales Consultant after 1.5 years of service

Won large company bonus in 2011 for most Self Generated Sales and Closes

AMERICAN HOME SHIELD - MEMPHIS TENNESSEE

2004 - 2007 American Home Shield, one of the nation's leading home

warranty providers with offices throughout the United States American Home

Shield offers a value-added service and marketing tools to real estate

professionals enhancing their listings by attracting buyers.

Account Executive

Scheduled appointments daily with Brokers, Sales Managers and Office Team

Leaders to educate and train Realtors.

Generated reports, cold called new business, as well as maintained and

updated account information.

Conducted one on one and group presentations to individual offices which

explained the reasons why a home warranty program was a viable solution for

Realtors listings as well as protection and a competitive edge to their

buyers.

Managed account base with current and accurate information

Provided new agent training for the home warranty processes

Taught Risk Management Training to Realtors which helped them understand

more in depth legal information about their Contracts, Advertising and

Stigmatized Properties.

Grew territory from seven client offices to over 300 offices.

Consistently have met and or exceeded my monthly and previous years' quota.

Grew non existent business by developing new prospects to $288K territory

annually, on a continuous basis presented program and new marketing

materials, trained new agents for new and existing real estate offices,

signed new offices and asking for the business.

PROFESSIONAL DEVELOPMENT

Pathfinders - Indianapolis, Indiana Retail Franchisee Training - Columbia,

Maryland

Catonsville Community College - Catonsville, Maryland

Patricia Stevens Institute - Baltimore, Maryland

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