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Customer Service Technician

Location:
Ingleside, TX
Posted:
April 20, 2014

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Resume:

EULALIO TOVAR

210-***-****

361-***-****

EDUCATION May 1998 ST. PHILIP’S COLLEGE San Antonio, Texas

Associates of Applied Science in Computer Maintenance

EXPERIENCE

*/**-*/** ********* Tech San Antonio, Texas

Service Repair Technician

• Repair various types of amusement equipment

• Repair and update game boards and bill acceptors

• Program equipment

• Conduct remote tech support

• Install and verify all equipment on location

8/06- 2/10 Litco Automation San Antonio, Texas

Service Technician

• Service and repair Servo motors and drives

• Test all equipment before and after repair

• Conduct customer service and support

• Maintain inventory of tools and supplies

• Track all incoming and outgoing inventory

• Organize two warehouses

7/02-8/06 Game Vendors San Antonio, Texas

Operations Manager

• Manage 5 vending routes in Texas

• Order all necessary supplies and inventory

• Fill in on routes when needed

• Train all new employees

• Call on new customers and maintain current customers

• Repair equipment on site and in house

9/00-5/02 Nur Engineering San Antonio, Texas

Production Technician

• Build new wide format printers according to prints and schematics

• Power up and test new builds according to procedure

• Troubleshoot and repair faulty components

• Conduct customer support and training

• Conduct final quality control test prior to shipping

• Maintain all necessary parts inventory

4/00-9/00 Sherman Assemblies San Antonio, Texas

Pilot Lab Technician

• Build and test product prototypes

• Build and repair test fixtures

• Catalog all track all products

• Service all production floor equipment

• Order all parts needed for repairs and PM

9/99-4/00 Staffing Solutions-Temp Agency

KCI San Antonio, Texas

Electrical Builder

• Manufacture various electrical components for specialty medical beds

• Build and test assemblies according to prints

• Repair all non compliant assemblies

• Label and inspect finished product

• Ensure work orders are completed

BESCO Manufacturing San Antonio, Texas

Service Technician

• Assemble tortilla making equipment

• Build various assemblies according to prints and schematics

• Troubleshoot and repair units

• Upgrade customer units

• Do final inspection prior to shipping

• Conduct tech support for outside repair services

2/99-8/99 LANCER FBD San Antonio, Texas

Test Technician

• Conduct visual inspection and performance of units before testing

• Verify all programming and software revisions

• Conduct performance test on all equipment

• Log all results of performance test and inspection

• Repair and replace faulty components

• Conduct final inspection prior to shipping

5/98-1/99 DIAMOND COMPUTERS San Antonio, Texas

Lead Builder

• In charge of all new builds and upgrades

• Verify all purchase orders and inventory

• Package all equipment with all necessary literature

• Assist in repair shop when needed

• Conduct tech support for new unit users

• Catalog and return all faulty components



Contact this candidate