MA. LOURDES DE JESUS-MAESTRO

** ****** **. ******* *, Quezon City 1100

Philippines

091*-*******

acdqu4@r.postjobfree.com

acdqu4@r.postjobfree.com

Key Competencies

Office management and supervision, including finance, human resources, filing and

administrative functions

Business communications

Personnel management and supervision, including planning, project monitoring and

training/coaching

Quality control including ensuring safety standards and observing office regulations

Monitoring, report writing, documentation and evaluation

English language instruction

Research

Marketing and fund-raising support

Work Experience

Incubator Manager

1

DOST-PEZA Open Technology Business Incubator (Open TBI)

ASTI Compound, C.P. Garcia Avenue,

UP Diliman, Quezon City

Online English Instructor

August 2011 – December 2013

• Screening of all applicants for incubation;

• Recommendation for approval and preparation of all documentary requirements for routing to the

Executive Committee;

• Direct assistance to the 11-member Steering Committee (both from the government and the

private sector) in the conduct of the bi-annual SC meetings;

• Map-out action plans for the incubation of Software Company startup/incubatees (at least 10

companies at a time);

• Monitoring of incubatees;

• Active participation in Software Industry activities;

• Overall management of the incubator facility;

• Worked closely with the Division Manager in the preparation and monitoring of project

proposals, budget requirements and progress reports; and

• Managed the day-to-day office operations of the facility.

Online English Instructor

Rarejob Inc.

5th Floor, SunnyMede IT Center

1614 Quezon Avenue, South Triangle

Quezon City, Philippines 1101

November 2010 – July 2011

• Made 30-minute calls to 10 foreign students a day (Japanese professionals) ;

• Provided English lessons on grammar, reading and conversational English;

• Corrected students’ sentences, discussed expressions, articles and short stories, helped build their

vocabulary and use of English terms;

• Wrote daily evaluation of students’ performance and uploaded report immediately after the call;

and

• Wrote monthly progress report for each student. The report included evaluation of the students’

attitude, comprehension, pronunciation, grammar and listening skills.

ESL Instructor

Moon Kkang Talk

1 Juno St. Cor Makati Ave.,

Brgy. Bel-Air, Makati City

January 2008 – October 2010

• Made 10- to 20-minute calls to 28 to 30 students a day (Koreans);

• Provided English lessons on grammar, reading and conversational English;

• Corrected students’ sentences, discussed expressions, articles and short stories, helped build their

vocabulary and use of English terms;

• Wrote daily evaluation of students’ performance and uploaded report immediately after the call;

and

• Wrote monthly progress report for each student. The report included evaluation of the students’

attitude, comprehension, pronunciation, grammar and listening skills.

Coach/ESL Instructor

YBM Sisa Phone

ILDAEIL Academy

25/F Trafalgar Plaza

3

Dela Costa St.,

Makati City

September 2006-December 2007

• Promoted as Coach in September 2006, 6 months after working as ESL Instructor.

• As Coach, I was in-charged of at least 8 teachers, providing them with all the necessary assistance

and support to improve their performance as English teachers. Specifically, these included:

• Doing Daily Quality Control (DQA), Monthly QA, Quarterly QA. The QA involved listening to

teachers’ soundfiles (SFs) and making regular critique and report. QA focused on grammar,

teaching skills, pronunciation and accent.

• Weekly coaching sessions. I conducted weekly coaching sessions/ trainings with the members of

my team. Topics were usually assigned, examples of which are Lesson Planning, Teaching

Elementary and High School Students, Freetalking, Rote Learning, etc.

• One-on-One coaching/counseling. As Coach, I provided individualized assistance to the members

of my team. The program specifically addressed the needs of each teacher and their students.

• Monitoring, report writing and documentation. Daily routine included monitoring the daily

attendance and performance of the team. All activities of the team were properly documented.

ESL Instructor

YBM Sisa Phone

ILDAEIL Academy

25/F Trafalgar Plaza

Dela Costa St.,

Makati City

• Taught an average of 100 students per week. On the average, I had about 20 students per day.

• My students were seniors, juniors and preschoolers and they fall within the different sub-

categories: beginner, intermediate and advanced. Their ages ranged from 6 to 51, of varying

professions.

• Two months after working at YBM, I was assigned Section Lead. As Section Lead, I was in

charged of 6 other ESL teachers. I monitored their daily attendance and occasionally evaluated

teaching methods, accent and grammar. I was also assigned as a Co-Head of the In-House

Training Committee.

English Teacher

PhilEnglish

Suite 2103 Atlanta Center

Annapolis St., Greenhills

San Juan MM

English Teacher

English Club

3/F Sunrise Plaza

Vito Cruz cor. Mabini Sts.

Malate, Manila

As English Teacher to these offices, I had the following experiences:

• Was able to teach Korean students of different ages (from 07 to 49 years old.)

• Many of the older women (aged 30 and above), mostly married, were also being assigned to me

by the above teaching academies. Older Korean women appreciate having teachers their age or

older.

• I also tutored students in grade school, middle school, HS and college level.

• I was asked by PhilEnglish to head their man-to-man department. I supervised teachers providing

man-to-man tutorials.

Administrative Officer

Philippine Center for Investigative Journalism, Inc. (PCIJ)

3/F Criselda 2 Bldg.,

107 Sct. De Guia St.,

Quezon City 1103

5

Sep 1998-Sep 2003

In charge of the overall finance and administrative operations. Specific tasks as follows:

• Worked closely with the Executive Director and Department Heads in the preparation and

monitoring of project proposals, budget requirements and progress reports.

• Managed day-to-day office operations (personnel and office management).

• Handled bank transactions including safekeeping and monitoring of bank records.

• Prepared and released checks and filed check vouchers.

• Prepared bi-monthly payroll

• Office supplies, equipment and Official Receipts (O.R.) custodian

• Petty Cash custodian

Executive Secretary

Office of the Senior Vice President (SVP)

Greater Manila Area (GMA) Channel 7

Timog Avenue cor. EDSA,

Quezon City 1104

April 1997- August 1997

• Prepared the radio departments’ monthly payroll.

• Prepared weekly liquidations reports.

• Assisted in the preparation of administrative and financial reports to the Treasury Department.

Regular clerical functions included:

• Handled all incoming and outgoing communications

• Monitored daily time record of department personnel

• Supervised the utility/messengerial staff

• Prepared monthly and quarterly requirements for Social Security System (SSS) and the Bureau of

Internal Revenue (BIR) – monthly contributions and tax payments

• Received all calls and messages and keeping track of SVP’s schedules

• Maintained SVP’s and department’s filing system

• Encoded letters, reports, memorandum, etc.

• Performed other official functions as may be assigned by the SVP

Research Associate

Research Project: Baseline Study on Amerasian Children

University of the Philippines Center for Women’s Studies Foundation, Inc.

(UCWSFI)

University of the Philippines

Diliman, Quezon City

August 1996-March 1997

The Baseline Study on Amerasian Children was a research project commissioned to the UCWSFI by the

USAID through the Pearl S. Buck Foundation, a non-government organization aiming to provide direct

assistance to disadvantaged Amerasian children. As Research Associate, I was mainly in-charged of the

overall day-to-day coordination of the project. I reported directly to the Project Director (a faculty

member of the Psychology Department of the University of the Philippines). I provided the Project

Director all possible assistance in implementing and monitoring the progress of the project. Tasks

included field supervision, field editing, data collation, data analysis, report writing, liaison,

administrative and technical support/supervision.

Executive Assistant

Iolcos Maritime Agencies Far East, Inc.

Unit 302 ECJ Bldg.,

Real St., Intramuros, Manila

July 1995-July 1996

7

• Provided administrative and technical assistance to the President and the Board of Directors

• In-charged of all communications on the executive level

• Performed external relations functions upon instructions of the President and/or members of the

Board

• Took charge of the administrative requirements of the office

• Prepared reports, memorandum, manuals, etc.

Marketing and Special Projects Coordinator

Philippine Center for Investigative Journalism, Inc. (PCIJ)

Unit 1105 Horizon Condominium

Meralco Avenue, Ortigas Complex

Pasig City

June 1993-June 1995

• Managed the overall marketing and distribution of PCIJ books, videos and other investigative

reports/publications

• Assisted in fund raising activities for the Center

• Provided editorial assistance to the Board of Editors

Research Coordinator

Research and Documentation Program

Kanlungan Center Foundation, Inc.

77 K-10th St., Kamias

Quezon City

July 1989-May 1993

Commissioned Research Staff

Asia-Pacific Mission for Migrant Filipinos

St. John’s Cathedral

Kowloon, Hong Kong

April 1988-April 1989

Research Coordinator

Friends of Filipino Migrants Workers, Inc. (KAIBIGAN)

Unit 303 Emerald Jade Green Bldg.,

282 EDSA, Mandaluyong City

April 1984-March 1988

Liaison Staff

Television New Zealand (TVNZ) Team

November 1978

(Project: a 20-minute video documentary on Filipina mail-order brides aired on Autralian and New

Zealand Television in 1979)

Education

1979.1984 University of the Philippines, Diliman, Quezon City

AB Philippine Studies (Major in Anthropology)

1975-1979 Roosevelt College, Lamuan, Marikina City

High School education

1975-1969 Sto. Nino Elementary School, Marikina City

9

Elementary education

Conferences Attended

Conference on “The Filipino Migrant Community: Facing the Challenge of 1992 in Europe and the

Philippines”

November 1-3, 1991

Kerkrade, The Netherlands

Sponsor: Commission for Filipino Migrant Workers (CFMW)

Amsterdam, The Netherlands

Planning Meeting for the Economic and Social Reintegration of Filipinas coming from Germany

November 10-11, 1991

Bonn, Germany

Sponsor: Frauen Information Zentrum (FIZ)

GTZET Economic and Planning Department

Fifth Annual Conference of Overseas Filipinos in Asia and the Pacific Region

December 12-15, 1990

Kowloon, Hong Kong

Sponsor: Asia Pacific Mission for Migrant Filipinos (APMMF)

Personal Background

Place of Birth : Manila, Philippines

Civil Status : Married

Name of Spouse : Eugenio Neo B. Maestro

Languages spoken : English, Filipino

References

Sheila S. Coronel

Dean of Academic Affairs

Columbia Journalism School

Columbia University

Engr. Peter Antonio Banzon

Chief, Research and Development Division

Advanced Science and Technology Institute (ASTI)

Department of Science and Technology

C.P. Garcia Avenue,

UP Diliman, Quezon City

11

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