Michael "Mic" Helms

**** ******** *****, **********, ********** . 719-***-**** .

acdqoy@r.postjobfree.com

Senior Information Systems Engineer-Web Application Developer-Director of

Technology

Adept polymath IT professional with robust experience in multiple venues

and industries having a proven history of seamless integration into

challenging environments. Consistently ascertains, proposes, and

incorporates best-practice, bottom-line-sensitive solutions with primary

focus on efficiency and revenue generation. Leads and assists others to

internally adopt and incorporate new technology and business paradigms.

Locates potential problem areas and provides real solutions while

continuously maintaining an autodidact approach to technology.

[pic]

QUALIFICATION HIGHLIGHTS

. Self-motivated, resourceful, adaptable, articulate, detail-oriented,

synergistic, well-rounded and adept in any role, including system

administration, network management, team leadership, database

management, and pivotal in the architecture, design, and implementation

of any system.

. Possess extensive and diverse experience and understanding encompassing

all aspects of software and data management systems design, security,

and timely implementation.

. Solid team leadership, project management, and executive communication

exhibiting proficiency in leading and mentoring individuals to maximize

levels of productivity.

. Firm grasp of projecting contingencies within the realm of project

engineering, planning, management, and execution and those arising from

third party relationships.

. Experienced in integrating disparaged systems creating homogenous

relationships amongst otherwise singular entities, both technologically

and interpersonally.

. Completely comfortable gathering client requirements and providing

solutions.

[pic]

TECHNICAL EXPERTISE

Platforms Linux (Ubuntu, CentOS, RedHat), LAMP Windows Server (x64/x32),

Microsoft Virtual Server, Windows 7, Win 2000

Professional/Server, Solaris 8, Xen, Mac OSX/Server/OS9,

Asterisk IPX, PBX, Amazon Web Services, EC2

Languages PHP, Perl, ASP, Cold Fusion 8, C++, SQL, Visual Basic, VB

script, Pascal, XML/Schema&DTD, Ruby, DHTML, JQuery, AJAX,

JavaScript, HTML, CSS,

Network TCP/IP, Cisco, Routers, Firewalls, 802.11g/n, WEP, T1c, Telco

D-Mark termination, VPN, RAS, SSL, DMZ, VOIP, IPX/PBX

Tools and MS Office, InfoPath, Remedy AR, HEAT, Perforce, PVCS Tracker,

Application TestTrak, CVS, Source Safe, Web Trends, Google Analytics,

s Visual Studio, Macromedia HomeSite and Dreamweaver, Adobe

Photoshop CS5, Acrobat Pro, Verisign, Creative Manager Pro,

Visio

Application MySQL, Oracle SQL, SQL Server/Mail, IIS, Apache, Xmail,

Exchange Server, LDAP, SBS, Sage CRM/ PRO, Windows Shared

Servers and Services, SharePoint Portal, Cookie-less persistent Apache

Services Sessions, DNS, DHCP

Content WordPress, Joomla!, ZenCart, Open-Realty, Simple Machines

Management Forum, PHPBB, Magento, 3D Cart, OS Commerce, WordPress

Multisite, PowerSchool SIS

Payment Authorize.Net, 3Delta, EC-Linx, PayPal

Processors

[pic]EXPERIENCE

Web Developer - project based Maven Enterprises & Super-Vee

February 2011 to Present Colorado Springs, Colorado

Designed and maintaining ridiculously-customized shopping cart that

processes transactions through Authorize.Net and generates PDF packing

slips upon order completion using PHP, MySQL, JavaScript, Ajax, HTML, and

CSS. Migrated shopping cart code from PHP 4 to PHP 5. Integrated social

media sharing of purchases on Facebook, Google+, and Twitter. Created

visual custom product builder interface.

Web Developer/Project Manager - Maven Enterprises & Creative

project Engineering Group

October 2013 to February 2014 Canoga Park, California

Redesigned existing HTML only website and implemented new design in highly-

customized WordPress template. Provided seamless cut-over to new website

presence. Trained client on updating WordPress content using the schema

designed for their specific purposes.

Content Manager - Maven Enterprises & Special Ed Simplified

project-based

June 2013 to October 2013 Mt. Sterling, Kentucky

Provided navigation design, product classification, and story presentation

for redesigned corporate website integrating WordPress and ZenCart. Coached

web developer on WordPress/ZenCart integration.

Web Developer/Project Manager - Maven Enterprises & Tribal

project-based Ventures

April 2013 to November 2013 New York, New York

Designed and implemented new mobile-first corporate website design for

Samstella partner.

Web Developer/Project Manager - Maven Enterprises & Domami

project-based

February 2013 to March 2013 New York, New York

Designed and implemented responsive website design for new corporate AdTech

for SamStella partner.

Web Developer/Project Manager/Editor - Maven Enterprises & Domestic

project-based Printing

February 2013 to March 2013 New York, New York

Designed and implemented mobile-first website design for new corporate

catalog website for Samstella partner. Built new on-line catalog from PDF

using KVIsoft's Flipbook Maker. Used Adobe Photoshop to provide final

approval for catalog layout and edits.

Server Administrator - project-based Maven Enterprises & McDivitt Law

Firm

August 2012 to September 2012 Colorado Springs, Colorado

Created and configured sandbox for new website development.

Web Developer/Administrator - Maven Enterprises & Mortgage Solutions

project Financial

July 2012 to December 2012 Colorado Springs, Colorado

Migrated corporate presence from Joomla! to WordPress. Fixed failing

GeoCode module. Created additional WordPress templates for landing pages.

Modified email relay server settings. Integrated HubSpot funnel tracking.

Resolved responsive presentation issues and search engine integration

issues.

Web Developer/Server Administrator - Maven Enterprises & SkyLine

project-based

July 2012 to October 2012 Colorado Springs, Colorado

Fixed issues with corporate website Joomla! modules. Fixed several domain-

level issues. Migrated existing Joomla! website to new servers and

configured WikiMedia Knowledge Base for new server. Configured DNS settings

and complex HTaccess logic to route domain requests through to proper

server.

Web Developer/Server Administrator - Maven Enterprises & Samstella

project-based

July 2012 to August 2012 New York, New York

Designed and implemented new highly-customized corporate website using

Joomla! framework. Built scraper engine in PHP to pull and parse specific

content from partner websites for display using JQuery. Built website snap-

shot engine to display partner websites in iTunes cover-flow fashion.

Web Developer - project-based Maven Enterprises & Synthx

February 2012 to March 2013 Colorado Springs, Colorado

Rebuilt from scratch a hacked OS Commerce website using ZenCart on a new

server while retaining all functionality and securing the website.

Web Developer/Administrator - Maven Enterprises & Mountain States Pipe

project and Supply

January 2012 to June 2013 Colorado Springs, Colorado

Designed, coded, and implemented payment gateway module for Magento to

process orders through SOAP API. Repaired XMLRPC integration. Provided and

documented process for integrating Magento and SXE ERP. Configured DNS and

webserver for redesign and migration of corporate web presence.

Web Developer - project-based Maven Enterprises & Applied Flow

Technology

January 2012 to December 2012 Colorado Springs, Colorado

Created customized reports to download information from Joomla! docMan

module MySQL tables. Modified docMan module to track file versions and show

latest version of file within corporate website. Created SQL views for

ACYmailing module to query against. Debugged and fixed failing search

module.

Web Developer - project-based Maven Enterprises & XTivia

January 2012 to October 2012 Colorado Springs, Colorado

Fixed several issues on Joomla! 2.5 based website including search

functionality, Joomla module CSS issues, fixing navigational issues, client-

side presentation issues, cross-browser display issues.

Web Developer - project-based Maven Enterprises & The Belt Shop

January 2012 to June 2012 Colorado Springs, Colorado

Created development version of the website and implemented modified design

for 3DCart templates. Updated SPF record to properly validate bulk-mailings

and avoid the Spam bucket.

Web Developer/Project Manager - Maven Enterprises & Classic

project-based Gardens, Inc

January 2012 to March 2012 Monument, Colorado

Gathered client requirements and redesigned corporate website creating a

customized project portfolio.

Server Migration Specialist - Maven Enterprises & HISG

project based

February 2011 to March 2012 Monument, Colorado

Migrated multiple Xen-based corporate servers and consolidated to Amazon

Web Services (AWS) EC2 instances running Linux Ubuntu 10.04 including co-

located Django websites and externally hosted websites for this non-profit.

Seamlessly migrated Xen-based Asterisk IPX including settings, voicemail,

and DID number bank while upgrading to latest version of Asterisk and

configured to ring VOIP handsets and mobile via one DID number. Created and

implemented redundancy and syncing scheme for multiple-failure disasters

for all migrated servers utilizing separate AWS regions. Documented process

for creating redundancies and trained personnel on maintaining maximum up-

time for all servers.

Web Developer - project-based Maven Enterprises & MMJ Labels

February 2011 to November 2011 Colorado Springs, Colorado

Designed and built customized WYSIWIG web interface for creating labels for

printing with Weber labeling system. Configured Weber labeling software to

read CSV data provided by website interface.

Professional Services Engineer USA.NET

June 2008 to January 2011 Colorado Springs, Colorado

Responsible for maintaining critical processes two the company's largest

VIP Custom Email Service (CMS) clients. Developed and implemented

additional process requirements using PERL, ASP, Ajax, JavaScript, HTML,

CSS, Oracle, SQL, LDAP, XML, IIS, Apache and Solaris.

. Implemented and improved complex high-visibility syncing process for over

30,000 records for VIP client using complex business logic requiring

immediacy of congruence.

. Designed, created, and implemented processes for VIP (25K+ seats)

customer-specific handling of user-level customizations and FEIC

requirements execution on custom email platform.

. Responsible for creating web-based upgrade-wizards and tools for use by

VIP client to qualify client mobile configurations prior to adding Sync-

ML technology to their individual email services.

. Provided support to technical writers regarding these clients and

projects.

Created and implemented secure multi-tiered web-tools used by the Microsoft

Exchange user base and customer service representatives to assist in

determining if a client can be moved to new server clusters.

. Designed and implemented web system in the DMZ to authenticate users

against the corporate LDAP server which queried information from a non-

DMZ twice-removed Oracle database

. Created an automated DNS lookup tool for determining if DNS had required

entries for client moves.

. Configured Apache virtual hosts and installed Perl modules on the Solaris

server as needed.

. Created automated process for uploading report encoded in UTF-16LE, UTF-

8, or Excel to be uploaded into database for performance trending.

Provided project management, migration support, documentation and training

for corporate clients while migrating their email services to hosted

Exchange and CMS platforms ensuring ease of process for them.

Web Developer - project-based Peoples Awareness Coalition

(pro-bono)

October 2009 to December 2010 Keiler, Wisconsin

Assisted political organization in resolving several issues with their web

presence. Provided extensive customizations and function rewrites for their

forum adding functionality and correcting issues. Mentored developers in

proper coding principals and methods.

Web Developer - project-based Maven Enterprises & Colorado Beneficiary

Deed

December 2008 to March 2011 Colorado Springs, Colorado

Designed and implemented website using HTML, JavaScript, CSS, PHP, and Ruby

that created property deeds based on form data and emailed generated PDFs

to the client after verification of PayPal payment.

Senior Information Systems Engineer Innovative Learning

Concepts

March 2007 to June 2008 Colorado Springs, Colorado

Administered multi-platform server environment including Linux, OSX,

Windows SBS and Windows 2003 Server. Ensured network, server, and telecom

migrations/expansions had zero impact on day-to-day business transactions.

Executed PBX moves, adds, and deletes. Managed Exchange 2003 accounts.

Developed in-house SharePoint intranet sites for internal data management.

Lead and managed projects for corporate technology infrastructure and

internet presence:

. Initiated and facilitated the reduction of technology costs by over 50%

through consolidation of services in-house leveraging current

infrastructure and talent to maximize corporate benefit through

replacement of existing telecom services with T1c and fractional T1

lines.

. Planned and executed the migration of the corporate web site from

colocation to on-site servers enabling the secure exchange of financial

information between the Sage software and the web servers.

. Designed migration plan for replacing outdated servers with systems more

suitable to the increased workload requirements, future-pacing the

specifications to ensure lucrative long-term investment.

. Enabled communication between back-up systems and the OSX server for

disaster management plan.

. Handled relationships with vendors and service providers ensuring that

the company received the best possible solutions with the least impact on

budgetary restrictions. Purchased and performed all equipment upgrades on

desktop systems, servers, disaster recovery systems, and laptops.

. Implemented CSS for the corporate web presence reducing the storage space

for the site and the number of files required by over 30%. Further

consolidated functions within the site to increase manageability of the

presentation.

. Designed and implemented new product interface with existing hard-goods

shopping cart, enabling a visitor to purchase and receive downloadable

products.

Responsible for reducing the time required to produce and publish a monthly

E-Newsletter to over 85,000 opt-in recipients from 3-week-assembly/18-hour-

delivery to 2-day-assembly/45-minute-delivery time.

. Designed a data-system for E-News article organization and retrieval

enabling the marketing department to select information for publication

from a huge database, reducing the amount of time required to determine

newsletter content and additionally allowing the customer to search

published articles for information relevant to their interests.

Lead Web Developer - project-based Vacation Ventures, LLC

October 2006 to March 2007 Colorado Springs, Colorado

Redesigned corporate web real estate catalog requiring heavy modification

of Open-Realty engine. Gathered client requirements, generated mock-ups,

site development, site deployment, and training site administrators.

Created custom Excel modules for property tracking using VB.

Technician Trainer Ironwood Communications

April 2006 to October 2006 Colorado Springs, Colorado

Installation and high-end trouble-shooting of satellite hardware and

services. Trained new technicians on execution and quality standards.

Preferred technician for VIP projects.

Web Developer II Nortel Government Solutions

March 2006 to April 2006 Colorado Springs, Colorado

Implementation of Microsoft SharePoint Services to consolidate Air Force

Satellite Support departments' ad-hoc intranet sites under a single

enterprise system. Designed SQL database architecture and developed

InfoPath (XML) forms for interaction between databases and SharePoint

Services. Built and configured development servers. Provided technical

development support on external projects. Trained end-users extensively on

technology usage, interaction, and requirements.

Service Provider Ironwood Communications

July 2005 to February 2006 Colorado Springs, Colorado

Installation and trouble-shooting of satellite hardware and services.

Worked with Quality Control to improve new technician training. Assisted in

attaining and exceeding required service levels.

Director of Technology The Colorado Springs School

January 2003 to April 2005 Colorado Springs, Colorado

Directed the management and operation of shared information systems

infrastructure, including academic/administrative computing and campus data

network systems. Developed, defined, and implemented institutional

information technology plans and strategies. Established and administered

policies for IT operations. Set priorities, initiated projects, and issued

directives regarding IT services.

Provided guidance for examination of objectives for existing or proposed

systems. Continuously reviewed existing systems and methods, formulating

new or revised systems. Reviewed existing techniques, determining

appropriate changes to effect improvements, reduce costs, and enhance user

efficiency. Responsible for evaluating, recommending, and implementing

design changes as determined by the needs of the school. Maintained contact

with research bodies, manufacturers, and professional organizations

concerning computer applications and equipment. Trained technical support

staff, administrators, and faculty on emerging technologies.

Administered networks and systems running Linux, OSX, and Windows 2000

servers for email, DNS, firewall policies, user storage, and web site

hosting as well as the local point-to-point WAN and DMZ. Maintained user

shares, e-mail accounts, SIS (PowerSchool) database, backups, and printer

mappings in addition to all back-end day-to-day administrative tasks.

Provided third-level support and troubleshooting solutions for voice and

data support and end-users. Repaired hardware and software for PC and

Macintosh based computer systems.

Automated repetitive procedures and processes in every way possible.

Developed, implemented, and supported Internet/Intranet websites and web

applications. Provided subject matter expertise, implementation and

maintenance for new website designs.

Senior Network and Hardware Repair Technician Innovative Concepts

July 2002 to December 2002 Colorado Springs, Colorado

Performed high-satisfaction on-site network, hardware and software support

for high-need clients. Installed, configured, and solved issues with

hardware, software, and Internet/network connectivity. Designed and

installed custom networks and systems for commercial/investment-grade

applications.

Lead Web Developer Web-Teq

July 2001 to July 2002 Colorado Springs, Colorado

Designed corporate e-commerce Internet sites. Determined and documented new

and existing clients' long-term needs. Designed, installed, and configured

mid-sized networks, servers, and security solutions. Interacted with third

party providers on behalf of clients negotiating agreements for services

and products.

Web Application Developer ARI Network Services

October 2000 to July 2001 Colorado Springs, Colorado

Educated clients on the capabilities and benefits of company's products.

Educated the marketing department on aspects of company products that would

be most beneficial to clients. Implemented client's branding schema onto

company's product line. Improved efficiency of template rendering by 400.

Senior Web Engineer MCI WorldCom

November 1997 to October 2000 Colorado Springs, Colorado

Administered Linux web servers. Designed, documented, and executed test

plans for validation of network-level components.. Developed mission

critical web-based applications using Perl, SQL, HTML, JavaScript and CSS.

Designed network information and schematic database. Designed, implemented,

and supported intranet applications in support of the engineering team and

support staff. Documented and presented web applications and tools for the

network support department to VP-level stake-holders.

Customer Service Representative IBM

March 1997 to October 1997 Boulder, Colorado

Provided telephone technical support for a client's employees having

network or computer issues. Codified repetitive email process using

JavaScript reducing processing time by 1200%.

Integration Test and Support Hewlett-Packard

Engineer

March 1996 to March 1997 Colorado Springs, Colorado

Published and executed integration test plans for proprietary network

hardware analysis programs. Defined boot process for the network analysis

system, reducing customer frustration. Resolved HP test software

installation issues. Created installation routines used during new unit

flash process.

Intranet Team Manager Microsoft

July 1995 to February 1996 Colorado Springs, Colorado

Managed intranet web design team to provide a central redundant problem

resolution system enabling the technical support team to achieve higher

customer satisfaction levels by providing the customer with quick and

succinct resolutions to common issues. Produced and published statistical

analysis reports.

Network Services - PC Hardware Shepard's McGraw / Hill

Technician

March 1995 to June 1995 Colorado Springs, Colorado

Provided on-site support resolving issues with multiple operating systems

and applications. Supported the network through analysis, design,

construction, installation, and integration. Ensured maximum system uptime

with efficient troubleshooting, design, assembly, repair, and routine

equipment maintenance.

Hardware Repair Technician Innovative Concepts

January 1994 to February 1995 Colorado Springs, Colorado

Provided on-site network, hardware and software support for business

clients. Performed the installation, configuration, and trouble-shooting of

client hardware and software.

Chief of Computer Systems and Harvard Medical

Records

April 1990 to December 1992 Heidelberg, Germany

Designed, coded, implemented, and maintained an intercontinental dBaseIV

database system for handling the categorization of patient records and for

easily providing physicians with confidential patient information. Spoke

conversational German as needed.

[pic]

EDUCATION

Certified Internet Webmaster

Autodidact regarding emergent technologies

Photoshop CS2 2-day course

PERL 3-day course with Tom Christiansen

San Antonio College, Computer Science

University of Maryland-Heidelberg, Computer Science

[pic]

WEBSITES

farmers.usa.net www.tribalventures.com www.specialedsimplified.c

www.super-vee.com www.samstella.com om

www.c-e-g.com www.domesticprinting.com www.coloradobeneficiaryde

www.classicgardensinc.c ed.com

om www.domami.com www.vacationventuresllc.c

www.css.org www.xtivia.com om

www.touchmath.com www.msps.com www.aft.com

www.thebeltshoppe.com www.xtivia.com www.mmjlabels.com

www.freedomfs.com www.msofco.com

www.synthx.com

[pic]

PROFESSIONAL REFERENCES

Joe Luciano IT Manager, Innovative Learning Concepts

719-***-**** x127

Robie Blair Professional Services Engineer, USA.Net (719) 271-

8360 Daniel Detmer Professional Services Engineer, USA.Net

719-***-****

Dan Mueller Director of Technology, HISG (719) 323-

9000

[pic]

Contact this candidate