Deborah H. Langston

*** ********** *******

Charleston, South Carolina 29414

302-***-****

acdqmd@r.postjobfree.com

Dedicated professional with a variety of skills in the medical field including phlebotomy,

medical assistant, claims processing and customer service. Detail-oriented with strong

organizational skills, effective oral, written and interpersonal communication skills.

WORK EXPERIENCE

Wilmington VA Medical Center – Wilmington, DE Speech Language Assistant

• Manage and set-up Speech-Language Pathology equipment, supplies & educational

material, assist staff in ordering prosthetic equipment when required.

• Order food and essential equipment for therapy, evaluations and video function swallow

studies.

• Assist Speech Language Pathologist staff in maintaining the prosthetic devices voice

equipment, breathing apparatuses and reproduce material for therapy sessions.

• Ensure the clinic setup is closely monitored to effectively support the needs of the

clinic/veterans as well as making necessary adjustments.

• Provide patient orientation, first contact for obtaining patient information.

• Communicate with primary care and other departments within the facility to request

consults and/or orders.

• Schedule therapy, video function swallow studies and evaluations as directed; manage

follow-up appointments.

• Track status of consults to assure readiness for patient visit procedure (including

notifying providers for accuracy.)

• Adjust the flow and sequencing of the work to meet team and patient needs.

• Distribute and relay information as required, act as a team player and support all staff

Wilmington VA Medical Center – Wilmington, DE My HealtheVet Volunteer

• Educate veterans about My HealtheVet program, provide informational handouts and

answer questions.

• Input patient demographics into the system for registration

• Assist with selection of user id’s and passwords

• Provide virtual tour of the site and how it operates

Blue Cross & Blue Shield of DE Wilmington, DE – Provider Services Representative

• Interface with brokers and medical providers by analyzing, interpreting, and resolving

inquiries pertaining to coverage, membership status, and payment via telephone and

written correspondence.

• Reviewed and calculated claims payment

• Initiated adjustments as necessary

American Red Cross Philadelphia, Pennsylvania – Donor Collection Assistant

• Interview prospective donors and perform health histories and venipunctures according to

SOP’s.

• Complete set-up and breakdown of blood collection sites ensuring adequate quality

control.

• Document all donor collection materials accurately and in a timely manner.

EDS Newark, Delaware – Laboratory Consultant

• Analyze and pay medical claims submitted to Medicaid for payment by medical facilities

and providers.

The Pain & Rehabilitation Center Wilmington, Delaware – Chiropractic Assistant/Patient

Coordinator

• Perform electric stimulation, ultrasound, iontophoresis therapy and assist with exercise

modalities. Document patients progress and/or complications relating to injury.

• Schedule patient appointments, tests, assessments; liaison between patients, employers

and medical insurance companies.

• Obtaining complete and accurate demographic and financial information from a variety

of sources, including patient interviews and physician’s offices.

• Receive co-pays and payments for patient supplies and DME equipment

• Bill insurance providers for therapy services

Crestview Medical Center Wilmington, Delaware – Office Manager/Medical Assistant

• Took accurate vital statistics, completed EKG’s, and administered shots. Performed

venipunctures and specimen procurement.

• Managed front office operations, including preparation of chart, collecting co-pays,

scheduling appointments, referrals and maintaining office and medical supply inventory

Labcorp Wilmington, Delaware – Senior Phlebotomist

• Performed all types of venipuncture’s and counseled patients in regard to specimen

collection for urine analysis and NIDA drug screens

• Entered patient information into database, translated ICD-9 codes, and confirmed

physician’s orders

• Scheduled and performed special tests and timed blood draws

Christiana Medical Center Newark, Delaware – Phlebotomist

• Performed all types of venipuncture’s, including assisting with infants in special care

nursery

• Maintained supplies in satellite stations throughout the hospital

Cigna Healthcare New Castle, Delaware – Customer Service Representative

• Assist policy holder and providers with inquiries regarding dental benefits and claim.

Smith Kline Beecham Clinical Laboratories Wilmington, Delaware – Phlebotomy

• Performed venipuncture’s, finger and heel sticks, throat cultures, nasal smears, urine and

stool samples.

• Scheduled appointments for special testing ; collected samples for pre-employment drug

testing

• Entered patient demographics and insurance into the database

DLS Wilmington, Delaware – Interior Design

• Owner of independently operated home interior design business

Baxter Pharmaceutical Bridgeport New Jersey – Chemical Compounder

• Injected sterile ivy bags with antibiotics for hospitals, using SOP and GMP procedures in

a sterile environment under a laminar flow hood.

• Performed media tests to insure sterility of the hood.

• Pre and pack bags for shipment to hospitals

Limestone Medical Center Wilmington, Delaware – Phlebotomist

• Performed venipuncture’s, finger and heel sticks, throat cultures, urine and stool samples,

procure samples for testing

• Distribute results to appropriate physicians

Kaiser Permanente Reston, Virginia – Phlebotomist

• Managed phlebotomy are, performed venipuncture’s glucose tolerance testing and

specimen procurement,

Scott & White Hospital Temple, Texas – Phlebotomist

• Performed blood draws on clinic and hospital patients, distributed, issued and mixed 24

hr. urine containers and media for fecal fat studies.

• Received and logged samples, measured poured off and prepared samples for distribution

to appropriate labs for testing

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