Kelly R. Wildy

** ******* ****, ****, **. *****

443-***-**** or 717-***-****

acdqjr@r.postjobfree.com

SUM MARY OF QUAL I F ICAT IONS

Ability to Lead, Train, and maintain an enthusiastic, productive office, Medical Coordinator

w ith excellent people skills and dedicated work ethic; Demonstrated medical office procedures

competency. Strong Planning focused on detail oriented coordinating skills; able to meet

organizational skills, Self Motivated, Productive, and Efficient work ethic.

P ROFESSIONAL EXPER IENCE

Superior experience in Customer Service and Medical office administrative with an emphasis

i n Cardiology; Food service professional with eight years in FOH and BOH operations,

Demonstrated team leader with excellent staff Supervisor skills.

E MPLOYMENT H ISTORY

2010-P resent

M E D ICAL SECRETARY COORD I NATOR

Good Sama r itan Hospital

Coordinate physician’s daily schedules, T rain new employees, Team

l eader, Dynamic customer service, Organize and manage the Cardiology

O n-Call Schedules as well as the Pacemaker Clinic. Educates Patients on

u pcoming P rocedure and Surgeries, Follows clinical P rotocols, Answer

P hones, maintains requi red patient records, reports, and files, D raft

m eeting agendas, manages the receptionist area, including greeting

v isitors and responding to telephone and in-person requests for

i nformation .

Serve as a Liaison wi th D rug Reps and Pacemaker Company Reps,

R esponsible for detail oriented medical files, Manage physician’s

v acation schedules, hospital calendars, and completes all yearly

p aperwork for accreditations.

Self Starter able to complete tasks in an organized and timely fashion,

M akes recommendations to maximize productivity and efficiency for

w ork flow in the office.

Gua ranteed positive customer experiences and resolved all customer

complaints.

A D M I N ISTRAT I VE ASST / SURG ICAL POSTER/ CL I N ICAL RESEARC H

ASSOCAI TE 2005-2010

Baltimore Hea rt Associates

• Completes a l l necessary paperwork connected to research studies,

o rganizes and pa rt icipates in meeting as requi red for orientations,

conducts in service tr a ining as needed. Serve a Li a ison in a l l aspects of

e ach protocol’s including Patients, fami l ies, hospitals, office staff, and

p hysicians. Organize research protocols; obtain informed consents,

p repar ation of information for submission to I RB for review.

• Customer Service Oriented

• Write reports, Spreadsheets, prepare dictations, and documents in

medical fi les

• Cross T r a i ned and provided back up for Customer service/ Patient Service

Respresentatives.

ASSISTANT MA NAGER / M E D ICAL OFF I CE ASSISTANT

2001-2005 D r. H afeez Syed, M.D.

• Managed both F ront and Back office, processed billing and coding,

H andled all patients charts, scanning, faxes, and filing; Pe rformed stress

t ests, Holter & Event Monitors, and 12 Lead EKG’S, Order Medical and

o ffice supplies, Schedule Appointments, Planned Physician T ravel

a r rangements, Handle daily cash batches/ Deposit’s.

• Dynamic Customer Service

• Ma rketing

• Planning and organizing Meetings, T ravel a r rangements for Staff and

P hysicians.

SUPERV ISOR, H OSTESS, WAI TRESS-BARTE N DER

1997-2001

Bertucci’s Restaurant

• Food service professional w ith eight years in FO H and BO H operations.

D emonstrated team leader w ith excellent staff management skills.

• T rained Customer Service Specialist, T rained new Employees

• Supe rvised over 25 + employees

• P repared M ixed drinks, Greeted and Waited on Customers, T rained in

policies and restaurant procedures.

• Handles Daily cash register/ balancing receipts, Performed store

opening duties, including checking all equipment for proper

f unctioning, counting cash drawers, Ordering Food Speck supplies and

A lcohol.

C O MP U TER SK I L LS

• Power Point/ Pacemaker programs

• Word

• Excel

• E M R/ Hospital Portals /Medical P rograms/ Medical Manager

E D UCAT IO N

1996-2000 M I A M I DADE COLLEGE, M I A M I I, F LOR I DA

C OURSEWORK I N CR I M I NAL J UST ICE AND CR I M I NOLOGY

1997-2001 CATONSV I LLE COMM U N I TY COLLEGE CATONSV I LLE,

M ARYLAND

COURSEWORK I N POL ICE SCIE NCE, CR I M I NAL LAW, PSYCHOLOGY

1997-2002 OWINGS M I L LS VOLU N TEER F I RE DEPARTME N T OWI NGS

M I LLS, MARYLAN D

VOLU N TEERED AS EM T/ F I REF IG H TER, PROV I DE D L I FE SUPPORT SERV ICES

D UR I NG ME D ICAL EMERGENC I ESON SCENE AND E N ROUTE TO T HE HOSP ITAL.

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