Karen Shadle

*** **** **.

Linden, In *****

765-***-****

acdqga@r.postjobfree.com

Objective

• To obtain a position involving responsibility and working with others as a team member to

make an immediate contribution as an integral part of a progressive company.

Qualification Highlights

• Accomplished, enthusiastic professional offering 15 + years’ experience providing customer

service, business support, capable of handling a wide range of functions and consistently

producing top-quality work

• Results-driven team player, with an ability to thrive under pressure while managing multiple

projects in a fast-paced environment

• Strong interpersonal skills including excellent written and verbal communication

• Proven record of reliability, responsibility and dedication; committed to supporting company

objectives

• Able to view problems in a positive way, and propose solutions to streamline operations and

improve working conditions

• Productive, accountable and adaptable to new methods and techniques

• Organized skills with attention to detail, assessment and problem solving skills

Business Support / Customer Service

• Customer Service Knowledgeable with business and management principles involved in

strategic planning, resource allocation, human resources modeling, leadership techniques, and

coordination of people and resources

• Office duties, operate various office machines, answer multi telephone line

• Proficient with computer programs, Microsoft Office, Outlook, Epic, Cerner, and in house

operations

• Compile, update and maintain all records and reports, proof read for accuracy

• Provide excellent customer service in meeting the needs and expectations of each customer

• Provide professional, positive and effective interaction with customers, co-workers, vendors and

all levels of management

• Entrusted to process confidential customer information

• Personable and persuasive in communicating options with hundreds of customers from all

cultures and economic levels.

Relevant Experience

• Confer with other supervisors to coordinate operations and activities within or within

department

• Scan items into the computer for validation, as well as order and release confidential

information

• Capably rotate among various job positions as needed, multi-tasking with interruptions

Employment History

Lab Assistant/ Customer Service IU Healthcare Arnett Lafayette, In 2008-2013

Lab Assistant/ Clerical Support PA Labs Indianapolis, In 2007-2008

Human Resource Assistant Raybestos Crawfordsville, In 2006

Data Entry Clerk Express/ CNH Lebanon, In 2004-2005

Contact this candidate