Linda Force

**** *. **** *****

Tempe, AZ

480-***-****

acdqfh@r.postjobfree.com

CAREER HIGHLIGHTS

Quality leader with experience in ensuring quality from suppliers, operations, and product assurance

Related areas of expertise include:

.

Six Sigma tools Lean Manufacturing Clean Room

Government Clearance ISO-9000/AS9100 Process Development

Corrective & Preventive Action Supplier Qualification Supplier/Internal Auditing

Continuous Process Improvement Statistical Analysis Design of Experiments

EXPERIENCE

Contractor- SQE

March 2011 – present

Belcan (Rolls Royce, Aircraft engines)

• Audit company wide, processes and product using ISO9000 and AS9100

• Drive corrective/preventive actions using 7 Step

• Manage receipt/quality issues and field issues

• Use PFMEA and other data to ensure continuous production

• Hold weekly meetings reviewing data to ensure on time reports and progress

• Maintain data for quality issues and analyze the data for capabilities and prioritize actions for

improvement.

• Report out to executives on monthly meetings

3rd PARTY QUALITY AUDITOR, INSPECTOR

Jan 2010 – Feb 2010

Belcan (PCC Airfoil and SNECMA)

• Audited cleaning and buffing processes of turbo engine blades and fan at Airfoil

• Inspector for the customer - prior to shipping

• Analyzed inspection data to determine quality improvement needed at Airfoil

• Reported to both companies.

SUPPLIER QUALITY

May 2008 – March 2009

Belcan (Messier-Dowty)

• Traveled to suppliers to determine and implement quality improvement at suppliers of steel and composite materials.

• Improved supplier quality using audit action plans

• Analyzed the performance of suppliers equipment using SPC(statistical process control)

• Negotiated partnerships with suppliers to meet customer’s needs

April 2007 – May 2008

Apex (MIT Lincoln Laboratory)

• Developed and implemented Procurement Quality/Supplier Report Cards and Supplier Audit using the standards ISO9000 and

AS9100

• Completed an audit followed with effective corrective actions resulted in a supplier successfully moving a $14M instrument

• Procured and maintained a database of supplier quality

ICM Document Solutions, Phoenix, AZ October 2006 – Jan -2007

• Led supplier to ISO 9000 certification.

WrightForce Quality Page July 30, 2011

• QA experience from structuring an ISO compliance system, implementing, supporting and assuring customer satisfaction.

• I created and managed the documentation to support ISO compliant system including inspection, audits and all processes associated

with ISO compliance

ASMA, Phoenix, AZ June 2005- October 2006

• Performed and trained internal audits of the Quality Management Systems

• Developed and implemented supplier initial qualification with surveillance audits

• Managed the customer complaint handling and investigation processes

• Directed supplier continuous improvement

• Trended suppliers for quality performance and corrective/preventive actions

• Implemented the preventive/corrective action system closing open items in 60 days

• Drove part failure analysis to root cause and corrective action

Arrow Electronics, Phoenix, AZ June 2003-October 2004

• Developed a supplier quality process and position

• Led cross functional teams of Arrow buyers and Arrow electronic suppliers to develop Continuous Quality Improvements.

• Developed an access database to trend supplier’s performance and supplier corrective actions.

SUPPLIER QUALITY ENGINEER

Intel, Albuquerque, NM and Chandler, AZ November 1987- September 2002

(1998-2002)

• Directed Asian suppliers for quality and productivity improvements using Intel’s Supplier Quality Continuous

Improvement

• Led continuous improvement to reduce time to market from six months to eight weeks by using Six Sigma quality tools,

ISO9000,

• Selected the materials, manufacturing processes and material test methods for new substrates and substrate material

• Compiled and analyzed technical data (laboratory or material test reports). Instructed technicians and engineers to

conduct tests and record data for engineering evaluation.

• Saved Intel $22 million by cost reduction through design of experiments and price negotiations on substrates

• Documented and presented project plans and updates to all levels of management

• Guided teams of substrate suppliers, designers, and assembly houses through new product development

• Developed Supplier Report Card System and SCAR (Supplier Corrective Action Request) for continuous improvement of

equipment suppliers

Process Engineer (Albuquerque, NM 1995-1998)

• Managed suppliers for new equipment applications

• Developed new application/lithography processes for polyimide increasing line yield 80%

• Upgraded metal deposition machines with wafer sensors decreasing wafer scraps 90%

• Designed system to match all measurement tools

Senior Engineering Technician (1987-1995)

• Introduced new chemicals and processing for resist strip

• Reduced defects on etch equipment

• Developed new processes for oxide etch

EDUCATION

2000 B.A. Chemistry, University of New Mexico, Albuquerque, NM

WrightForce Quality Page July 30, 2011

WrightForce Quality Page July 30, 2011

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